Hi,
This is how the options have been made to work, so using the option for Single – Related by category will display only articles from the same level, now if there is only one or 2 situations you can use the filter Single – Related from taxonomy and set the – https://i.imgur.com/ndkcbyc.png
Thank you!

Hi,
For Rank Math pleas ego to sitemap settings > cloud template and make sure all options are disabled – https://i.imgur.com/WFyEf6W.png also, go to instant indexing and make sure that cloud templates are unchecked – https://i.imgur.com/MprNNxq.png
Thank you!

Hi,

If you do not want any socials to be display in the mobile menu, then you can remove theme from the theme panel > social networks or use a custom css like this one:
.td-menu-socials-wrap .td-menu-socials {
visibility: hidden;
}

The subcategories on menu should be working now, in the thread mentioned by you most probably it was a but or soothing like that – https://i.imgur.com/181eOem.png

Thank you!

Hi,

1. For this you need to select each block from your website and use the filter tab to set the category articles you want there – https://forum.tagdiv.com/flex-block-settings-guide/ – https://i.imgur.com/vVTJoha.png

2. This is similar to point 1 you need to use the settings from the block. You can set the number of articles, to filter the articles, to short them .. all this can be done using tagDiv Composer and selecting the blocks – https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi,
Please keep your calm.
Were do you want to use the subtitle? If is on single post template, then you used my above suggestion to us ethe theme element – https://i.imgur.com/CsLQJvD.png – https://i.imgur.com/PnD7Ti8.png ?

Hi, we are glad that you manage to resolve the situation.

Hi,
Please try now, if the problem persists, please contact us via email at contact@tagdiv.com and please provide the license key used to check it and a temporary wp-admin access.
Thank you!

Hi,
Thank you for your report. We’re aware of that notice, and it will be addressed in the next theme update.
Thank you!

Hi,

Ok, the good news are that this is only a css problem and is only on web-stories page. You can use this custom css in the theme panel > custom code > custom css to resolve the problems from the image:
.post-type-archive-web-story .td_block_list_menu ul,
.post-type-archive-web-story .tdm_block_socials .tdm-social-wrapper {
display: flex;
}
.post-type-archive-web-story .tdm_block_socials .tdm-social-wrapper a{
display: flex;
align-items: center;
justify-content: center;
}

To display the web stories on frontpage please check if there are any shortcodes provided by the plugin. Also, if the web stories is a cpt, then you can use a flex block and set the post type of cpt in this place – https://i.imgur.com/m7s7qEa.png

Thank you!

Hi Alessandro,
This problem occur when you are logged in? If not, then the problem is related to some options from cache plugin that are apply when you are not logged in. Also, please check if you are using any plugin to optimize the images, is possible to interfere with the theme options and to create this situation.
Thank you!

Hi,
I just checked the website as a visitator and no looks ok – https://i.imgur.com/nQiaK0v.png now warning is displaying.
Such warnings shouldn’t cause problems with the website, but we always investigate and fix them in theme updates. I’ll let our developer team know about this.
Thank you!

Hi,

This can be done if you are using a cloud header, edit it with tagDiv Composer and use the mobile horizontal menu element – https://i.imgur.com/oOdrVwU.png

Thank you!

Hi,
No, the plugin is needed only for the current theme version. The coming update will contain the fix.
Thank you!

Hi,
Please check the column to have set padding left and right 0 – https://i.imgur.com/W2VAacu.png and also the element that is holding the text, this should resolve the extra space.
Thank you!

Hi,
If you’re encountering an infinite loading screen after clicking Save Settings in the theme panel, the issue is likely related to admin-ajax.php. To diagnose the problem, please open your browser’s developer console and check for any error messages.

This behavior is commonly caused by admin-ajax.php being blocked by modSecurity, your hosting provider’s firewall, or certain security plugins or server modules.

If you’re unable to resolve the issue on your own, we’re here to help. Before reaching out, please ensure you’ve created a full backup of your website. Then, contact us at contact@tagdiv.com and include the following:
– WordPress admin login credentials
– cPanel (or hosting control panel) access details
– A link to this support topic for reference

Thank you!

Hi,
Please provide a link to an article or page were you have videos that do not adapt to 16:9 format.
Thank you!

Hi,
Thank you for sharing the link. I checked the link and the mobile and desktop versions are using the webp version for images https://i.imgur.com/GDhoE04.png – https://i.imgur.com/46LC7DJ.png
Now the problem I see you have is on mobile were the LCP is on featured image – https://i.imgur.com/RCu2xhu.png here is a video guide that should help you to resolve this situation – https://www.youtube.com/watch?v=7w_MytYluo0
Thank you!

Hi,
Most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page, the next time when you try to edit it, you’ll get that error. The most simple and fast way to resolve it is to use a page revision – https://wordpress.com/support/page-post-revisions/ now if the problem is on all pages most of the time this problem is related to the cloud header and cloud footer (set a default one in the theme panel – https://i.imgur.com/VKTq62w.png and check if the problem persist, if not, then the problem is related after the last changes to the header or footer)

For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, You can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel and credentials. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,
This is a multisite where you are facing this situation? Can you please let us know if you are using cache, object cache …? If you have cache, is possible that after a period of time the wrong cache version to be delivered and after the cache is cleared to display the correct header.
Thank you!

Hi,
This can be done using a custom css like this one:
.td-scroll-up {
bottom: 80px;
right: 5px;
}
The css code can be set in the theme panel > custom code> custom css.
Thank you!

Hi,
The urbanobserver text is set on modal that display the page, this is way you didn’t saw it on the page. For this edit the homepage and select the popup element and change the title – https://i.imgur.com/t6iwPWv.png
Thank you!

Hi Vunt,
If you want to create mobile header and footer you can do it like this, make a mobile page (for example on homepage or edit one if you already have one) – https://i.imgur.com/zWv6Xiu.png – select the manager and convert header and footer – https://i.imgur.com/W6vZzee.png – https://i.imgur.com/KO9nFa0.png this option will convert one of the current header and footer you have.
Thank you!

Hi,
Based on the logs you’ve shared, it appears that the as_async_request_queue_runner action is being triggered frequently, leading to high CPU usage. This action is part of the Action Scheduler library, which is used by many plugins to manage asynchronous and scheduled tasks.

High CPU usage from this action is uncommon unless a large number of tasks are being generated. This could be caused by a plugin or theme creating excessive tasks, or by tasks not being properly cleared after execution.

To further investigate, consider using a plugin like WP Crontrol to inspect scheduled tasks (crons) for any unusual patterns. Additionally, you can check the Action Scheduler’s admin interface by going to Tools > Scheduled Actions to see if there are a large number of pending or failed actions.

There would be some ways to reduce the number of queries, if you will consider them.
For one of the queries (sql_calc_found_rows):
Reduce the number of ajax usage on the website, as those are the ones that will make requests to load more posts.
So ajax features like ajax pagination – https://i.imgur.com/EfKi0za.png – https://i.imgur.com/sMeot5s.png – https://i.imgur.com/vrJq3BC.png
The ajax menus – https://i.imgur.com/n0K9hCN.png
Also the header live search makes requests when it is used – https://i.imgur.com/1ZvDwZx.png This can be deactivated when using a cloud header template. We added an option specially for it, as it can cause increased load on large websites.
The mega-menu pagination – https://i.imgur.com/T8kYzu4.png This can be deactivated when using cloud header templates, an option for this was also added for the same reasons mostly.
You can disable the ajax view count from here -> https://i.imgur.com/BIwbscU.png

Hello,

I’m glad that you manage to resolve the problem with the theme update.

The second problem I do not thing that has something to do with the mentioned error, now most of the time it can be related to an extra plugin that is interfering or when there are insufficient resources. Please make sure that those theme requirements are set – https://forum.tagdiv.com/requirements-for-newspaper/ also please try using php v8.2 and v8.3 and see if there are any differences. If the problem persists, please do a test using only tagDiv plugins.

Thank you!

Hi,
I think that right no on mobile you do not have the responsive version of your website and I think that you are using the tagDiv Mobile theme plugin, this will change the layout and make it more simple.
It appears that your cloud header is empty, and the 2 top elements from the page (my account and subscribe).
My recommendation is to import the cloud header again from cloud templates – https://i.imgur.com/6LEylkO.png import the cloud header from the demo you have installed then just adjust it using the tagDiv Composer – https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thank you!