Hi,
This is quite interesting. Usually when this problem occurs, if the page is duplicated, the same problem should occur from the first edit attempt.
Are you using the latest theme, Newspaper v11.4.2?

If is only for one page, this it is from some settings/shortcodes set on it and and it can be fixed using the page revision.
Most of the time the problem is from a shortcode that is not compatible with our theme or a plugin conflict, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
I think that you already checked our guide -> > https://forum.tagdiv.com/tagdiv-composer-not-working/

Can we take a look at this?
If you agree, please make a full backup for your website and contact us via email at contact@tagdiv.com, provide wp-admin and cPanel access and let us know all the details you can about this problem.
Thank you!

Hi,
If I understand correctly, after the website was migrated, the tagDiv Composer is no longer working. If is so, then please check the theme settings/requirements https://forum.tagdiv.com/requirements-for-newspaper/ after that open the console and check what it is happening when you try to edit with the theme builder, see if you get some restrictions. It is possible to be something that it is blocking the admin-ajax request.
In case that you checked all those and the problem persist, please contact us via email at contact@tagdiv.com. Make a full backup for your website and provide wp-admin and cPanel access via email and provide as many details as you can about the problem.
Thank you!

I’m glad that now it is working.
I think that is working slowly because of the internet connection. I have 500mb/s and for me it is loading the cloud template quite fast.
Thank you!

Hi,
When you search using the inspect tool you need to search after the class without the dot, search only for td-pb-row -> https://i.imgur.com/tSmouTq.png
Also, the code need to be set like in my screen and all hidden rows will be display.
Maybe you didn’t hide a row element.

Hi,
So if you want to add this -> https://i.imgur.com/WKlFHR1.png on the sticky header, then you need to use a plugin, for this you can try our guide from here https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/ after you create the shortcode, edit the homepage with tagDiv Composer -> https://i.imgur.com/QRHnKql.jpg then set a column text or text with title in the zone that you want to add the shortcode, set it in this place https://i.imgur.com/E1gHCZr.png save the changes and click on manager, then enable the sticky header -> https://i.imgur.com/iuB9Zrd.jpg
I hope this is what you need!

Hi,
We received an email from you, it was used the mailbox@gieterveen.com -> https://i.imgur.com/iWktbJs.png you still didn’t get our email back ?
Then please send a new one, if is possible using another email addres.
Thank you!

Hi,
The option mentioned by Bettina appears only in the latest updates, and you are using an old theme version.
I think that you can assign the header to homepage, then edit the homepage and set on the mobile view port and scroll down, then the sticky header should be displayed (when you edit only the cloud header, in old versions, the sticky option is not displayed because there is no content under the header).
I hope this will help you!

Hi,
If you agree, we’ll like to take a look at this, for this please make a full backup and contact us via email at contact@tagdiv.com and provide wp-admin access. We’ll check as soon as possible.
Thank you!

Hi,
If there is any problem with unique article option, I will let you know.
Have a nice weekend!

Hi,
This situation appears because you used a thumb for the image and not the full image size -> https://i.imgur.com/QdOeN62.png
When you upload images, please check the image size that you upload -> https://i.imgur.com/IMsvIeY.jpg
Thank you!

Hi,
If the problem is the theme panel, and when you click on save button there is an infinite loading icon, then most probably something it is blocking the admin-ajax request, this can be checked using the console.
Also check to do not have an object cache on backend.
In case that you checked all those and the problem persist, please contact us via email at contact@tagdiv.com. Make a full backup for your website and provide wp-admin and cPanel access via email and provide as many details as you can about the problem.
Thank you!

Hi,
The theme panel ads section should be looking like this https://i.imgur.com/CRsELie.png
From your screenshots it looks like the ads section is not loading or is hidden.
If you already made a test using only tagDiv plugins, then please contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access. We’ll check the situation as soon as possible.
Thank you!

Hello,
Maybe a solution will be to replace the Single Post Featured Image with Single Post Bg Featured Image in this way you’ll have more control over the image. Unfortunately for the moment there is no solution for this elements to can use the images cropped by WordPress.
Thank you for your understanding!

I think if Bogdan had made an account he would have told you. Now Bogdan is part of the custom work team and there, as here, in support, we use only the accounts that are created by users and are offered to us to check the problems. After which these accounts are deleted to avoid problems or discussions.
Thank you!

No, that was was not made by me. But please delete both accounts from your website that were display here on this topic, because all customers that have an account can see them.
Thank you for your understaning!

Hi,
I see. You are referring to the top bar. The simple way will be to try to het the cloud header from the cloud template, so the top bar will come with the header template.

If the element has been hidden, then it must be used a custom css.
If you have hidden it on all devices then it won’t appear anywhere. Open the CSS section in the composer and enter this code in it – https://prnt.sc/pqi1z7 the row should then be visible so you can interact with it. Then you can remove the code, after you make it visible on at least one viewport
.td-pb-row.vc_row {
display:block!important;
}

Thank you!

Hi,

Usually this happens due to low wp-memory value, try to set it to 256M if possible
– https://tagdiv.com/newspaper-theme-requirements/
In some cases adding the code mentioned at the end of the guide in the htaccess file solved the problem.

In others changing the PHP version to 7.3 or 7.4 worked. It could also be caused by security plugins or security server modules, or file permissions.

If nothing works, we could take a look at it. Send us admin login as well as cPanel at contact@tagdiv.com so we can investigate.

Thanks

Hi,
The sticky option can be enabled using tagDiv Composer and accessing the manager -> https://forum.tagdiv.com/header-manager/
I hope this will help you!

Hi,
I think that you want something like this demo -> https://demo.tagdiv.com/newspaper_nft_pro/ then you can use the popup modal, for this you can use our guide from here -> https://forum.tagdiv.com/modal-popup/
Thank you!

Hi,
Please try this custom css
body .td_block_slide:hover .td_module_slide .slide-meta-cat a {
color: #000000;
}
Set the code in the theme panel > custom code> custom css.
I hope it will help you!

Hi,
Unfortunately, we do not have a guide for WP Rocket, but there are some on the forum:
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
How to Configure WP Rocket For Newspaper Theme.
I hope this will help!

Hi,
This is because you are using the mobile theme plugin, if you disable it, then the responsive version will be used.
In case that you want to use the mobile theme plugin, then you can use the settings from the theme panel > mobile theme -> https://forum.tagdiv.com/the-mobile-theme/
To show the logon on one row, set the logo text at 20px -> https://i.imgur.com/El5dy3i.png or smaller.
Also, the tagline is coming from here -> https://i.imgur.com/K5lGC2F.png
Thank you!

Hi,
Yes, we have in plane to make some testes with some recipe plugins and ad the one that it is working with our them to tested plugins.
About the current problem, I think that the like button is not targeting the right element, maybe it is targeting the cloud template, if you can provide a link to check it I will be able to confirm if is so.
Thank you!

Hi,
The posts that are set as a video format are not working correctly (the popup is not display) because those do not have set a video link -> https://i.imgur.com/UIXz1Me.png -> https://i.imgur.com/0VDff4l.png -> https://forum.tagdiv.com/featured-image-or-video/

1.The font is set, but it is not apply, like this is not existing and it is used a rendered font -> https://i.imgur.com/JpA1w9d.png
This font is not apply even for the desktop version -> https://i.imgur.com/ObzGEZE.png
What I can suggest is to use one of the fonts that you had uploaded in the theme panel.

6. Now when I checked the option for the unique articles was disabled -> https://i.imgur.com/uQ4e8g0.png but normally when that option it is enabled there should be no duplicate posts display at the first load of page (if you have infinite loading, pagination, then will appear duplicates when you use them).
I enabled the option and I made a few tests, but I didn’t cache that problem from the screenshot. I will make some more test on my install. Maybe the problem appears in different situations.

Thank you!

Hi Assia75, this is possible to be related to the plugin that you are using for the classic editor. Please make a test with the original classic editor or using the Gutenberg.
Thank you!