Hi longdaoviet, unfortunately, we couldn’t recreate this situation on our installs, can you please provide some more details about the way you updated the theme? If you can provide step by step will help a lot.
Also if you are not using cloud templates, then please use the theme panel backups https://forum.tagdiv.com/import-export-theme-settings/ this should set back you theme panel settings.
If you had cloud templates, then you need first to set them (install), and the theme panel will assign them (it will only assign for the elements).
Also if you are agree and you have a backup before the theme update, we’ll like to investigate the problem. Let us know!
Thank you and sorry for those inconvenience!

Hi muxurou,
I see that you are using a single post template from tagDiv Cloud Library, so since you do not want social share buttons, you can use tagDiv Composer to edit the single post template and use the right click to delete the social share buttons, like this -> https://i.imgur.com/qYXp65E.png -> https://i.imgur.com/1mJk2vH.png
I hope this will help you!

Hi,
The Core Web Vitals is apply on all devices, (desktop, mobile, amp), usually, the fervent problems are on mobile and desktop, the amp version most of the time do don’t have problems because is a quick preview from google (it is not actually on your website).
And yes, you can achieve it without amp plugin, all you need to do is to optimize your website.
–> https://tagdiv.com/how-to-increase-page-loading-speed/
-> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
Thank you!

Hi,
Normally, if you have set the amp + mobile, just make sure that you have set in amp plugin all elements that you want to be amp -> https://i.imgur.com/5MPyjE6.png also make sure that the the mobile theme is not disable on main page -> https://i.imgur.com/tWnjZTf.png
I hope this will help you!

Hi ahavahel, indeed there were some changes with the like button, and those are for all themes and plugins, not only for ours, here is an article from https://developers.facebook.com/docs/plugins/like-button/
Thank you!

Hi,
I just checked your website and I saw that you have some canceled resources in console https://i.imgur.com/EKSV51P.png those take a part of the loading time of your page, I think that if you can fix/remove those elements or make theme to load, the web page will be load faster, then maybe the 27 database queries will not be such a big problem. Also those queries can be made the the blocks that you have on page, each one has different settings, therefore, it will be make a request for each one of them.
Also I note this on our list to see if we can not improve those queries.
Thank you!

Hi Amit, unfortunately, this bug was not yet fixed, but it will be addressed in the coming theme update, I think that will be this or the coming week.
Thank you for your understanding!

Hi,
So the problem is with the WP editor, usually when this is not working it can be from a plugin conflict or from Rocket loader from CDN(Cloudflare) , also we recommend to set a code in .htaccess to work better https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Let me know if you tested those steps and the problem persist!

Hi,
Yes, you can remove that extra space using a custom css, for this please provide a link to your website and I’ll gladly make the css for you.
Thank you!

Hi,
Usually, this kind of code is provided by google console accounts and it need to be set between head tags -> https://i.imgur.com/GJgee7S.png
https://chartio.com/learn/marketing-analytics/how-to-add-google-analytics-tracking-to-a-website/
If the code need to be set between:
</body>
…..code
</html>
then you need to set it manually in theme files, and this is not recommended.
If this is not what you mean, please let me know!

Hi,
The extra space is because of this css -> https://i.imgur.com/SR8YKP1.png it has set margin bottom 42px. Did you set some extra css in theme panel or live css ? if yes, please check it. If now, you can use this custom css:
.single .td-post-sharing-bottom {
margin-bottom: 0;
}
You need to set the code in theme panel > custom code> custom css.
I hope this will help you!
Let me know the results!

Hi,
Please let me know if I understand correctly, we are no longer using cache or you are using cache plugin?
Also I do not see to have the mobile theme plugin activated and if you use it and you use a cache plugin, then you need to check to see if the cache plugin has support for mobile theme.
If this is not what you mean, please let me know!
Thank you!

Hi,
Yes, it is allowed to use the same license for the same website on subdomain and domain for tests. -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Thank you!

Hi,
I checked your website and the problem with the non adsense seems to be that you are using an affiliate sources and this can not be load on your website -> https://i.imgur.com/KxOOBKR.png
Indeed from your screenshots it looks that there is no widget, but the only time when I saw this was because of a plugin conflict, so if you didn’t test yet using only tagdiv plugins and the main theme, please try now.
Let me know the results!
Thank you!

Hi garimanag,
Unfortunately, your screenshots are not working.
We also have live website with images and we do not have those problems, now indeed maybe are not the bet optimize and the website page speed depends on more elements, for page content, ads, external resources …
First, I want to make sure that I was able to inform you of all info about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!

Hi CHKSN,
If I understand correctly, for you the mobile theme plugin is displaying on desktop, if is so, then indeed this is from the cache plugin that you are using, some for theme do not have support for mobile themes, some of plugins that do have are: WP Super Cache plugin, WP Rocked plugin.. Please make a test without cache plugin and see if the problem persist or not, if the problem is solved, then you need to check if your cache plugin have mobile theme support.
Also if you want, we can take a look at your website, for this please make a full backup and contact us at contact@tagdiv.com, provide wp-admin and cPanel access, also include the link of this topic in email.
Thank you!

Hi, you are using a pro demo, therefore you can make the logo larger by editing the cloud header with tagDiv Composer, select the logo and set the dimension -> https://i.imgur.com/7Z0LVyF.png -> https://i.imgur.com/MuY5DQO.jpg or if you use text -> https://i.imgur.com/XBIxsIl.png -> https://i.imgur.com/XRQo2o2.png also you can use svg -> https://i.imgur.com/xuLncpA.png
I hope this will help you!

Hi socarrasv1, we’ll like to investigate this situation, so if you are agree, please make sure that you have a full backup for your website and your database, after that send us an email at contact@tagdiv.com include the link of this topic and provide wp-admin and cPanel, we’ll check your website and updated it as soon as possible.
Thank you!
Hi socialinsights1@gmail.com, we already rely in your topics, also please notice that our support is not instant.
Thank you for your understanding!

Hi Aktarus50200,
Yes there is a new theme update, to make the theme update, please make sure that you have a full backup for your website and database, after that you can update the theme using our guide from here https://forum.tagdiv.com/how-to-update-the-theme-2/
I hope this will help you!

Hi Johnsky, If you have a full backup, we can take a look and make the update for you. In this situation that you have is recommended to update the theme manually and only after you have a full backup.
If you are agree to make the update for you, please send us an email at contact@tagdiv.com, include the link of this topic, and provide wp-admin and cPanel.
Thank you!

Hi, please notice that our support is not instant, also it is not 24/7, the support hours -> https://i.imgur.com/KtXBRZj.png
Thank you for your understanding!

Hi,
I just checked your website and now the ads are display -> https://i.imgur.com/64CXvbR.jpg -> https://i.imgur.com/vJAsYzB.png -> https://i.imgur.com/HvrQmVm.png -> https://i.imgur.com/gfe9cPd.png
There are some specific ads on website that are no longer display?
Thank you!

Hi celhil,
I just checked your website and it looks that you do not have an og:image https://i.imgur.com/n0eA6ez.png to set it we recommend to use Yoast SEO like in our guide https://forum.tagdiv.com/facebook-share/
Let us know the results!

Hi,
I just checked your website and it seems that now the subscribe element is displayed one mobile too -> https://i.imgur.com/rAzI8Dg.png
Maybe the mobile theme plugin was enable if you no longer had the sidebar content on your website.
If there are still some problems, please let us know!
Have a nice day!

Hi, please let us know what improvement and development do you need. If those can be achieved without custom work, then we’ll try to help you. If for the improvement and development is need by custom implementation, then you nee to contact the custom services department -> https://tagdiv.com/web-development-services/
What improvements and developments do you need?
Thank you!

Hi muktipolice, if you can provide some more details about the problem and some screenshots, this will help to solve the problem faster.
Thank you!