Hi,

Our product is sold exclusively through ThemeForest:
https://themeforest.net/item/newspaper/5489609
To download the theme, you must have access to the ThemeForest account that was used to purchase it. Once logged in, you can find the theme in the Downloads section of that account.
For detailed, step-by-step instructions on how to update the theme, please refer to our official guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you follow these steps, you should be able to access and update the theme without any issues.

Hi,
Could you please perform one final test to check whether the issue persists when updating the PHP version to 8.3? Additionally, please confirm whether the problem also occurs when using PHP version 7.4.
In the meantime, I will notify our developers so they can review the code related to this functionality and ensure that no issues have been overlooked.
Thank you for your cooperation.

Hi,
This situation is usually related to an extra plugin that you are using. I suggest testing the site with only the TagDiv plugins enabled to see whether the problem is resolved.
If the issue disappears, re-enable the other plugins one by one, reloading the page after each activation. When the problem reappears, you will have identified the plugin that is causing it.

Hi,

I believe you want to remove the Facebook Feed from the page. If that’s correct, there are two possible options:
1. Using tagDiv Composer
– Edit the page with tagDiv Composer, right-click on the Facebook Feed element, and select Delete from the menu.
2. Using Widgets
– If the page was not built with tagDiv Composer, the Facebook Feed may be added as a widget. In this case, go to your WordPress admin dashboard and navigate to Appearance > Widgets, then remove it from the default Newspaper sidebar.

I hope this helps!

Hi,
Please edit the Search template using tagDiv Composer. https://i.imgur.com/9zcjlvq.png https://i.imgur.com/3ahOyy2.png
Select the Posts Loop element and check the General tab to see if an offset value is set.
If there is an offset number, remove it and leave the field empty.
Save the changes, clear the cache, and the problem should be resolved.

Hi,
Please check Newspaper > System Status and confirm that a license key is displayed. It should show the full key, not just ***-***-***-***. If only the beginning and end of the key are visible, please go to Newspaper > My License and verify that the license key is assigned to the correct (current) domain.

Hi,
Is the error displayed on the website when you are logged out?
Make sure that the debug is set on false in wp-config.php – https://forum.tagdiv.com/requirements-for-newspaper/ https://prnt.sc/3pAQEfQWPbfS

Hi,
Could you please let me know which color you’re referring to?
Thank you!

Hi riminisparita, did you update the Revolution slider? It appears that the content is going over the Revolution Slider. Can you check how the Revolution Slider is set at the beginning of the homepage? Is it set using the Revolution Slider element from tagDiv Composer?
Also, on mobile, do you want to use the desktop version? If so, please disable the tagDiv Mobile theme plugin because on your mobile version, right now, it is displaying a different layout and without images.

Yes, you can duplicate the template and rename it, after that adjust the duplicate template and set it as an individual in the categories you want to use it.

HI, I’m glad that you managed to resolve the problem!

Hi,
Yes, you can make the update directly to 12.7.4, but before this, make sure that you have a full backup for your website. After that, check under Newspaper > plugins the plugins you have currently activated and make sure that after the theme update, those are updated and activated.

Please click on the button create wizard pages – https://prnt.sc/e-2J_kMaVITz

Hi Ling,
I understand, but if you think you want to share the results from the grid this is not possible, in the grid you can actually display articles from normal post categories and custom post categories by using the settings provided for categories, taxonomies and post type to display, but tjhose will be displayed base on the sort selected, for example if is on lates will display the lates from all categories you have configured for the grid https://forum.tagdiv.com/big-grid-flex-settings/

Hi,
This situation is related to the settings from the WooCommerce plugin. This is set in coming soon mode and you need to set it to live – https://prnt.sc/FxZJcl-UpN_m – https://woocommerce.com/document/configuring-woocommerce-settings/coming-soon-mode/

Hi,
I edited the reply and teh link is now removed. Also, I attached the screenshots for how to set the image in full size – https://prnt.sc/Q1o1_k2xjxWZ with an image set in full size should look like this – https://prnt.sc/CRBk0ZCUsXJM

Hi,
Can you provide some screenshots with the settings you made for the ad and for the ad box set with the tagDiv Composer?

Hi,
The theme can be gotten from the Themeforest account https://forum.tagdiv.com/how-to-update-the-theme-2/, just make sure that you have a complete backup before making any changes.

Hi,
Please make sure you have set up the YouTube API key by following this guide: https://forum.tagdiv.com/youtube-api-key/ after that, the problem should be resolved

Thank you!

Hi,
Please verify that the theme is activated with its license key and that the key is shown as assigned to your current domain in Newsmapper > My License. Normally, if the domain appears with the assigned key, this issue should not occur unless the system is unable to validate the key.
Thank you!

Hi,
The Center Magazine Pro does not have a shop design, but this can be done, you can install the tagDiv Shop plugin and WooCommerce, and you can get from the cloud a template you like and adjust it using tagDiv Composer.
Thank you!

Hi riminisparita,
Unfortunately, the image is no longer available: https://prnt.sc/91koce8oxK_0

Hi Foto Zumstein, normally, after a theme update, the theme plugins are automatically updated as well provided nothing is interfering with the process. During the update, the old plugin versions are disabled and deleted before the new versions are installed. This is necessary because if outdated plugin versions remain active, enabling the site can cause errors, as the plugins may not be compatible with the current theme version.
If something interferes with the theme update process, you will need to manually install the required theme plugins.

Hi,
Could you please provide a link to an article taht do not have a featured image assigned? I checked teh website, and I do not find any article without a featured image, most of them have https://prnt.sc/HaWsbGa_Ysuw

Hi,
The answer is yes and no.
You can use different flex blocks and loops per category if you create different category templates and you assign them to those categories, but not to the same category template.
For example you can create a category template that will be used on most of the categories, this will be set as global https://prnt.sc/7RxaX0PI4tqQ then you create one extra template (or as many as you want) that will be assigned individually, for example – https://prnt.sc/YI7ui-Q-beyG
Thank you!

Hi Carmelo Nicolosi,
I ran several tests using the free version of the plugin, and it appears to be working correctly https://i.imgur.com/Sf6CEXk.jpeg https://i.imgur.com/xl9DE2U.png. Unfortunately, we are unable to test the Pro version, so we cannot confirm its behavior.
I’ve done my best to assist, but please note that this is not a plugin we have officially tested, our ability to verify compatibility is limited.