Hi,

If you are using the Disqus plugin, please deactivate it from pages, let it active only on posts, also this is an untested plugin, therefore we can not provide technical support for this plugin.

Thank you for your understanding!

Hi sushilkpathak,

Please make sure that the theme is activate -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots!

Thank you!

Hi,

I’m glad that you found a workaround, do not worry about the post, the important thing is that your problem was solved.

Have a nice day!

Hi,

This is not a bug, in this way was build this element. Only flex grids and flex blocks are adapting to stretch content, the normal blocks, Big Grid and Big Grid slide will not adapt.

Thank you for your understanding!

Hi jamesrobson,

Please note that not all elements from our theme has the same options, therefore not all elements will had the style tab in tagDiv Composer, but all elements will have the General and css tab. css tab is the same for all elements and in general tab can be set some general settings that can be apply on that element.
So if you want to add a gradient on footer zone (or header zone) you need to click on some element from that zone and click on footer -> https://i.imgur.com/AzKBxCm.png then it will be display the options for footer zone then you can use the elements from css -> https://i.imgur.com/UnxaSJw.png or from general -> https://i.imgur.com/BZWbOnI.png also note that in order to see the changes, you need to set the background for the rows in the footer zone on transparent -> https://i.imgur.com/GZo5R4m.png the results will be -> https://i.imgur.com/XATVgCX.png

Hope this will help you!

Hi,

Is look that you have other plugins not only theme plugins -> https://i.imgur.com/Usn43hR.png also it looks like error reported by Google AdSense code -> https://i.imgur.com/SsC7KQY.png
Is your Google ads account new? or this website is add reentry in your Google ads, because it can take some time until this will be display or approved.

Thank you!

Hi,

As I can see is like in our live demo too -> https://i.imgur.com/SYHsk6B.jpg so the demo is installing correctly.

If you want to have the same sidebar on entaier websitem then you can create it using tagDiv Composer or using widgets -> https://i.imgur.com/oAyuTvZ.png
If you are using widgets, you can assign it sidebar on classic templates templates like this -> for all posts -> https://i.imgur.com/stL2zFf.png individual -> https://i.imgur.com/ou6k9rR.png and for pages and cloud templates you can use tagDiv Composer and set the “Widget sidebar” element -> https://i.imgur.com/kdF2npr.png this can display the sidebar made in Appearance using widgets -> https://i.imgur.com/jpCfMXs.png

Hope this will help you!
Thank you!

If you have other questions, let us know!
Have a nice day!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding

Hi,

Using the amp wit mobile them it should be look as in our live demos from here -> https://demo.tagdiv.com/newspaper_local_news/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please use only theme plugins and check if is working if not you need to send us an email at contact@tagdiv.com and provide admin login, as well as cPanel, if you want you can create a different user for us or you can set your install on subdomain for tests and investigations.

Thank you for your understanding!

Hi,

1. I think that you are referring to this section -> https://i.imgur.com/0TlqeGH.jpg this is a mega menu, it can be achieve using our guide from here -> https://forum.tagdiv.com/mega-menu/ also make sure that you have selected the menu with the mega menu in cloud header (this can be done using tagDiv Composer -> https://i.imgur.com/gGTTolY.png).

2. You need to edit the homepage with tagDiv Composer -> https://i.imgur.com/FWwrpNe.png click on blocks/grids and check the filter tab, you can check more about this in our documentation from here:
-> Flex Block Settings Guide
-> Big Grid Flex Settings

3. You need to create the main category here -> https://i.imgur.com/36lBiqx.png after that you need to add the sub-categories that are under main category -> https://i.imgur.com/NRlTr2Z.png also in mega menu you can achieve this using the mage menu with subcategories.

Hope this will help you!
Thank you!

I’m glad that the problem was solved!
If you have other questions, let us know!
Have a nice day!

Hi,

I think that it can be achieve only with custom work or with some extra plugins, unfortunately these are not covered by support team.

Thank you for your understanding!

Hi,

Please use the amp plugin with the mobile theme plugin as in our documentations from here :
-> https://forum.tagdiv.com/the-mobile-theme/
-> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Use one of these options for amp -> https://i.imgur.com/xM75y2R.png in this way the invalid markups will be solved and the amp will work better.

Also you can use the settings from theme panel, these will be apply for amp and mobile theme too -> https://i.imgur.com/6QXJvFR.png -> https://i.imgur.com/mi0qdQf.png

Let me know if the problem persist!
Thank you!

Hi,

In most cases yes this should be enough, but if you want to be 100% sure, then you need to use the FTP/cPanel method (to manually delete all old theme files and plugins and reinstall/update the theme)-> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

The problem is that you have set in your header style a banner (ad) and this is not remove is only hide using the theme panel option (this is also using css like the one provide by me) -> https://i.imgur.com/120y5FZ.png if you do not want to have the add, then simply remove the code like this -> https://i.imgur.com/EbGksU3.png save the changes clear all cache and check the results.

Let me know the results!
Thank you!

Hi,

Unfortunately this can be achieve only with a custom css. If you want to remove it from all devices, you can use this custom css:
.td-scroll-up-visible {
display: none;
}
The code need to be set in theme panel> custom code> custom css.

Thank you for your understanding!

Hi,

Using cloud templates you can set elements from tagDiv Composer or widgets, for widgets you’ll need to use this “Widget sidebar” element -> https://i.imgur.com/kdF2npr.png this can display the sidebar made in Appearance using widgets -> https://i.imgur.com/jpCfMXs.png

Thank you!

Hi,

Yes, if you are using cloud templates from tagDiv Cloud Library, you need to edit it with tagDiv Composer and check to have set “Single Post Featured Image”, if you have “Single Post Bg Featured Image” the image title description will not be display, because the image will be set as background with css not as image element (img html).

If you have other questions, let us know!
Thank you!

I’m glad that you find a way to make it work as you want!
If you have other questions, let us know!
Have a nice day!

Hi,

Unfortunately we can not provide support on Team Viewer, only on email and this forum.
As I can see you need to set the background for that module to be transparent, for this you need to use a custom css, if you can set live the website, I can help you with this.

Thank you for your understanding!

Hi,

This -> https://i.imgur.com/ohpN1tv.pngis another type of Weather API, unfortunately this one can not be set after the user location, will display only the sett location, sorry!

Thank you for your understanding!

Hi,

You can set the code in header using our theme, with out extra plugins, the code can be set in Theme panel> Analytics/JS Codes -> https://i.imgur.com/U6TJZbV.png

As a suggestion, you can make a test on subdomain or local host with a fresh install only with theme plugins, in this way you can test if the amp is working or if there is still a problem.

Let me know the results!
Thank you!

Hi,

If is work for me and is not working for you, I think that you have some plugin or custom code that is interfering with tagDiv Composer settings, please disable all non theme plugins, clear all cache, disable cache plugin and check again.

Let me know the results!
Thank you!