Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there are still some problems, please provide some more details, some screenshots and a link to website.

Let me know the results!
Thank you

Hi,

As I know this solution should work on standard post style without problems, but on cloud template is very possible to not work, cloud template is a CPT the code for single post template is different from the standard post style/template, the files from this path -> wp-content/plugins/td-cloud-library/shortcodes/single are used to create cloud templates, these are saved in database. The file responsive for the author is tdb_single_author.php
Also please note that this custom implementation is not covered by support team.

Thank you!

Hi,

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Hope this will help you!
Thank you!

Hi,

So if you get a category cloud template from tagDiv Cloud Library, then you need to set it on some categories in theme panel -> https://i.imgur.com/WzoJhLD.png
If this is not what you mean, please provide some more details and some screenshots.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there are still some problems, please provide some more details and some screenshots.

Let me know the results!
Thank you

Hi,

Please note that our theme do not have any control over embedded tweets, I’m not sure but, yes is possible to be plugins or custom css that can adjust the layout.
If you want I can take a look to your embed tweets, maybe I will be able to help with a css.

Thank you for your understanding!

Hi,

That is because without tagDiv Composer all you’ll have will be static text and some images, without any functions and style/design.

As I said before, the page speed of your website depends on how well your site is optimized.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hi,

If you want to make a testing website on sub-domain or localhost, then you’ll not have any problems with the license agreement, only if you want to use it on multiple website.
You can read more about it here:
-> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ end products (live websites).
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hi,

The background image can be change from here -> https://i.imgur.com/zeW9UPq.png and the colors can be adjusted from here -> https://i.imgur.com/A7G0jRG.png also the text can be translated using theme panel > translations https://i.imgur.com/QdSo2Dc.png -> https://i.imgur.com/IRUE4ow.png

The login and registration can be enable using our documentation from here -> https://forum.tagdiv.com/login-how-to-enable-user-registration/

Thank you!

Hi,

The General Modal Images will apply on images and gallery that are set to “Media File” or link to attachment page.
As a suggestion you can try the gallery provide by Gutenberg, also if you want the gallery image to be like this -> https://i.imgur.com/rUUz6R0.png please add this css in theme panel> custom code. custom css
.mfp-bg {
opacity: 1;
}
In the meanwhile we’ll make some more investigations to see way is apply the lightbox if this is disable.

Thank you!

Hi,

You can use tagDiv Cloud Library and import from there pages/sections templates for podcast posts and pages, in this way you’ll not need to install the demo and keep Newspaper pro demo, also you’ll achieve the same layout.
The cloud templates are editable using tagDiv Composer so you can change the layout and adjust it.

Thank you!

The theme need to create thumbs for each thumb enable in theme panel -> https://forum.tagdiv.com/theme-thumbs/ if the images that you are uploading in media library are to small the theme can not create these thumbs, therefore you need to use a plugin to regenerate the images to the size that your theme needs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If the problem persist please provide me a link to your website and some example.
Please enable only the thumbs dimension you use.

Hope this will help you!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side. You can ask your host to do this.

Hope this will help!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

Let me know the results!
Thank you

Hi,

I just checked your website and the featured video is displaying -> https://i.imgur.com/r02W9g7.jpg also this is opening in post too -> https://i.imgur.com/BvwKhWy.png

Thank you!

Hi,

The only page templates are these from our documentation -> https://forum.tagdiv.com/page-templates-2/ using tagDiv Composer builder you can use flex blocks and other elements to make the page to look like you want.
You can create sidebars using widgets -> https://imgur.com/SfhD4ec and you can assign it from here -> https://i.imgur.com/tOXA4Lo.png or you use tagDiv Composer, edit the page with it -> https://i.imgur.com/FwjipON.png and use the widget sidebar element -> https://i.imgur.com/K5HDmpp.png

Thank you!

Hi,

Our theme is using js for YouTube and Vimeo only if you have these element using on you website also these scripts are internal not external.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
If there is still a problem, please provide some more details and screenshots
Thank you!

Hi,

If you want to replace the licence key, then yes, you need to hit the reset button and add the new on.
This is our guide for theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
If there is still a problem, please let me know the steps you’ve made to display the custom taxonomy fro CPT, so I can try to recreate the problem.

Thank you!

Hi,

I’m glad that the problem was solved!
If you have other questions, let us know!

Thank you!

Hi,

If I’m right that is a category page and the element you want to remove is the category background image (https://i.imgur.com/MG2pPka.png), this is not over your content, you simply do not have any posts assigned to this category.
The category template can be change from theme panel -> https://i.imgur.com/eGZ5RVp.png

Thank you!

Hi,

Please continue on email until the problem will be fix!

Thank you for your understanding!

Hi,

Please try this code
.td-module-meta-info a[href$="/premium-geloof/"] {
display: block!important;
}
.td-module-meta-info .td-post-category {
display: none!important;
}
Also is look that the slag category is not “premium” is “premium-geloof” -> https://i.imgur.com/N3CBiBv.png

Thank you!

Hi,

The background image can be remove from here ->https://i.imgur.com/UMQ7RzI.png if you are using the responsive version, if you are using the mobile theme plugin -> https://i.imgur.com/njxT4Rj.png also for the close suggestion, this can be done only with custom work, sorry!

Thank you!

Hi,

This -> https://i.imgur.com/2mBkQGJ.png is not a theme element is coming from a plugin -> https://i.imgur.com/gE111Lv.png you need to find that plugin and check the settings that is using, to make sure that is a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If you do not want to remove that plugin and you only want to hide the author from the category page, you can use a custom css -> https://i.imgur.com/sviuwGl.png
.category .saboxplugin-wrap{
display: none;
}
The code need to be set in theme panel> custom code> custom css.

Hope this will help you!