Hi,

Please notice that aspect is linked to speed optimization and it’s not theme related. If you want to fix this, you need to do it yourself through the code or check some online solution in this case, like this -> https://www.strunkmedia.com/web-development/lighthouse-performance-reports-part-2-preload-key-requests/ -> https://github.com/GoogleChrome/lighthouse/issues/5380
Also if you want you can check our speed custom services from here -> https://tagdiv.com/web-development-services/

Thank you for your understanding!

Hi,

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.
There is possible to be more cache plugins that can work, but we do not know the right settings for them.

Let me know the results!
Thank you!

Hi,

Unfortunately there are no settings for height of flex block, you can st it only using custom css -> https://i.imgur.com/e8dUVVd.png
.td_module_flex_1 .td-module-meta-info{
height: 400px
}
.td_module_flex_1 .td-module-meta-info .td-read-more{
position: absolute;
bottom: 10px;
}
The code will be apply on all flex block 1 so to make it to apply only on flex you want you can add an extra class -> https://i.imgur.com/wFv7l5V.png and the code will be
.my-class .td_module_flex_1 .td-module-meta-info{
height: 400px
}
.my-class .td_module_flex_1 .td-module-meta-info .td-read-more{
position: absolute;
bottom: 10px;
}
The code need to be set in theme panel> custom code> custom css.

Hope this will help you!
Thank you!

Hi,

If you want to use auto ads for amp, this code need to be set in mobile theme in amp ads -> http://prntscr.com/pt3bmw
Only one code is need to be set in theme panel, the other one is a standard code and is already add in our theme -> http://prntscr.com/pkwtzh also the code need to be set only in AMP ads -> http://prntscr.com/pkwum2
Also our view post counter will not work on amp, for this you should use Google Analytics.

Thank you for your understanding!

Hi,

You can get the post id from this file -> wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_content.php -> https://i.imgur.com/NBuS6Dd.png -> https://i.imgur.com/fCcKs8R.png

Hope this will help you!
Thank you!

Hi,

In order to close the editor, you can click anywhere outside of the editor popup, or you can drag in left until you see the close button.
In order to check the sidebar problem, I’ll need a link to your site there is the problem.

Thank you!

Hi,

I noted this on our list for improve codid 19.

Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and screenshots, also a link to your website can help.

Let me know the results!
Thank you!

Hi,

We are all affected by covid 19, this is a hard time for everyone, we must be strong and stay safe, because better times will come.

Have a nice day!

Hello,

As I can see now the logo is linked correctly to the page that you have set as homepage.

If there are still some problems, let me know!
Have a nice day!

Hi,

Sorry, but I do not quite understand what you want to achieve, if you are using the newsletter element from tagDiv Composer, then you can not add any option to it. Unfortunately the newsletter will provide only the email field and subscribe button, if you want to have more fields, then you can set the code for mailchimp in appearance> widgets> in a text element -> https://i.imgur.com/SCYJLz0.png or using tagDiv Composer in a column text in text area -> https://i.imgur.com/nzkfTu6.jpg -> https://i.imgur.com/mdPpuaM.png

If this is not what you mean, please provide some more details and some screenshots if it is possible.

Thank you!

Hi,

The simplest way to achieve a full width is to use a template from tagDiv Cloud Library. There is no one single button push. You have to import a post style and set it as the default post template in the theme panel post settings, then you need to import a category template that is full width and set that one as the default category template. The same for tags, author pages etc:
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/ also for pages (stretch row and content ) https://www.screencast.com/t/i8SQ5eS4 .
Please read similar topics:
-> https://forum.tagdiv.com/topic/force-full-width-on-categories-post-grid/
-> https://forum.tagdiv.com/topic/homepage-full-width-content/

Thank you!

Hi,

Sorry using our theme and general amp plugin this is not possible, maybe you can do this if you make changes in theme and plugin files, but I’m not sure for this.

Thank you for your understanding!

Hi,

Indeed the font style is not apply, what you can do is to use a custom css like this one
.comment .comment-content, .comment .comment-content p {
font-family: "Open Sans";
}
If you are using the mobile theme plugin with amp, then you can set it here -> https://i.imgur.com/GBLhxs0.png

In amp version is set a placeholder for Search…, this can be change only in theme files wp-content/plugins/td-composer/mobile/header-amp.php -> https://i.imgur.com/Vv97OdL.png

Thank you!

Hi nycinsider,

The only page templates that our theme has are these from documentation > https://forum.tagdiv.com/page-templates-2/ what you can do is to make your own section and save the elements using the right clickafter that you can take that element from tagDiv Composer and reuse it, also you can import cloud sections from tagDiv Cloud Library -> https://i.imgur.com/vIXhGY8.jpg

Also tagDiv Composer is easy an is running normal -> https://www.screencast.com/t/9sIsUOgXXeO just make sure that the theme requirements are set correctly and you do not have a plugin conflict.

Thank you!

Hi rnbjunk,

Via email we have other team for support and on forum is another team, maybe that is way you get that standard replay, also if my colleagues via email have access to your website, then will test it, but they need your accept to do it.

Thank you for your understanding!

HI,

In order to make an anchor link, you need to set to a row an id, and set the link to that page plus the id like this ->
– https://www.screencast.com/t/dzsIlRQFx
– https://www.screencast.com/t/7yBu0LhdYDrO
So when the button is clicked it will link to that page and to that row ID.

Hope this is what you need!
Thanks

Hi,

3. In order to fix the issue you need first to know when is appearing, that is why is important to tested only with theme plugins and enable the rest of the plugins one by one and check the results, this is the first steep for debugging that need to be done.

Thank you!

Hi,

The Recent comments element will display the name for user and post title where the user let the comment, it will not display the comment.

Thank you!

Hi,

In order to read the content set with tagDiv Composer, you need to set some text in a column text or text with title, this will be seen by Yoast SEO. -> https://i.imgur.com/YDSqdYk.png -> https://i.imgur.com/wrFAfTW.png -> https://i.imgur.com/v1fB3IZ.png

Thank you!

Hi,

Unfortunately there is no option to display the top bar on mobile version using a standard post style, you need to use a cloud header from tagDiv cloud Library to achieve this -> https://i.imgur.com/HeTHiA8.png

Thank you!

Hi,

I just take a closer look to your website and is look that you have set the background ads on body using a different method, not the one provide by us, what you can do is to set the link from the ad in theme panel -> https://i.imgur.com/IeirvT0.png and set a background transparent color -> https://i.imgur.com/dR1SthR.png

Hope this will help you!

Hi,

1-2. To fix this problem -> https://postimg.cc/B8YDDBvn you need to make sure that you set the mega menu correctly, please check carefully our documentation for mega menu this need to look like this -> http://prntscr.com/pyfl24 not like this with sub menus -> http://prntscr.com/pyfl9q

3. You can regenerate the thumbs using our documentation from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Also you can use flex blocks elements, this type of blocks has more options for images -> https://i.imgur.com/YpFFI1Z.png

4. if you want to remove RECOMMENDED VIDEOS you need to edit the page using tagDiv Composer and use the right click on it.

5. If the breadcrumbs is set as element in a page or single post template it can be edited using tagDiv Composer -> https://i.imgur.com/oPbuBu1.png

If there is still a problem, please provide me a link to your website to inspect it.

Hope this will help you!
Thank you!

Hi,

If you want to set the code individual per image box it will be better to add an extra class for each element you want to edit -> https://i.imgur.com/N7R5zVW.png and the code will be like this -> https://i.imgur.com/EIHQ0RE.jpg

.tdm_block_image_info_box.img-box-1 .tdm-image-box {
background-position: 50% 65%;
}
Also what you need to do for the other image box element is to change the number from the extra class and reuse the code withe the individual settings. The code need to be set in theme panel. custom code> custom css.

Hope this will help you!

Hi,

Yes, disabling the AMP plugin it will work, but also it will take some time until Google will re-index your links and remove the amp links.

Thank you!