Hi,

1. For the font issue, you can try the OMGF plugin https://wordpress.org/plugins/host-webfonts-local/. It helps host Google Fonts locally and often improves performance. Also, check whether your caching plugin includes any optimization settings for Google Fonts, as that can make a difference.

2. I understand the concern. I recommend adding a custom class https://prnt.sc/5AtT-epD1137 to the element where you want to apply custom CSS. This approach helps you avoid conflicts like the one mentioned earlier. Keep in mind that on each page, template IDs such as tdi_1 are generated dynamically, starting from 1 and incrementing based on the number of elements—so they may change and aren’t reliable for targeting.

Thank you!

Hi,
Since that css is set inline on the ads code, I believe this situation is related to teh ad code. I suggest asking the code provider about this.
There are codes that have 2 parts, the first part needs to be set only once on the page, and the second part is the one that should be set in the place where you want to have the ad displayed.
I hope this will help you!

Hi Levaire,
It is possible to not look so nice on mobile as it does on desktop, but you can adapt it, add/remove elements and adjust them so it will look nice – https://prnt.sc/k9DYYjMuPwwN

Hi,
If I’m correct, that is because you have the option for Accessibility (Keyboard + Skip link + Search dialog) from the theme panel. Please go to Newsapper > Theme Pnale > Template Settings – https://prnt.sc/pA3qARHhVaZc
I hope this will help you!

Please check the answer from here – https://forum.tagdiv.com/topic/newspaper-pro-cant-edit-header-2/#post-541550

Hi,
Thank you for providing the screenhost. According to the message from your screenhost, that is not a cloud header, it is a standard header that can be edited using the theme panel settings and not the theme builder – https://prnt.sc/7eptWm3_J4Y5
Now normally, if you have installed the Magazine PRO it should use a cloud header – https://prnt.sc/Yy7B-ALfEQWw if you want to import it from the cloud, you can search for Magazine and install the header https://prnt.sc/WtZXEl8-0SBv – https://prnt.sc/QH5tTyUHjoZD

Hi,
I understand. Here’s what I suggest: please use this solution to provide wp-admin access without a password. You can follow this step-by-step guide:
https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/
Kindly use our email address contact@tagdiv.com this is private and used only by our support team.
Thank you!

Hi ilisakpop99, I hope the answer in this topic https://forum.tagdiv.com/topic/sticky-offset-not-working-in-tagdiv-builder-header-overlapping-issue/ helps you!

Hi,
In this case, you’ll need to adjust the offset for the sticky sidebar so that it appears correctly below the sticky menu. For example, if the sticky header has a height of 120px, then the sticky sidebar should have an offset of at least 120px as well.
This ensures the sidebar doesn’t overlap with the header and stays properly positioned.
https://prnt.sc/OGdiDbI-ki4y
Thank you!

Hi,
Unfortunately, there is no option for this, sorry!
Thank you!

Hi,
It appears that after the first ad, the rest of the theme is affected by a style that sets visibility: hidden. This is being applied via inline CSS coming from the ad itself – https://prnt.sc/4tm7UsK2NSIA – https://prnt.sc/cjTlchm8C0O_

Hi,
That section is not a page template it’s dedicated to importing all available pages from the cloud library. This means you can import any page from any demo that has been uploaded there.
If you want to create pages with a similar or identical structure to the Revenant demo, you can simply duplicate a page you like—for example, the homepage: https://prnt.sc/4NK53KxWK8wp then, edit it using tagDiv Composer and adjust the elements as needed.
Thank you!

Hi,
I think I understand that when you upload a Vimeo video link, you most likely cannot make a thumb with the image for that video as it is generated for YouTube (there are also situations here where a thumb cannot be generated, but in most cases it is generated), as a result of resolving this situation, you really need to upload a thumb manually.
Thank you!

Hi,
Please check the following: Edit the homepage and open the Manager settings. Then, verify whether Main Menu Sticky is enabled. You can try disabling and re-enabling it to see if the issue persists. If it appears, click on one of its elements, then go to Header Menu Sticky. In the General tab, set the Sticky Type to Smart Snap, and for the Transition Effect, select Slide Down: https://prnt.sc/hyDeU23BayBc (the steps are in the image)
I hope this helps!

Hi,
If you have a new license key to replace the old one you need to go to Newspaper > System status and click on the reset key button. After that, use the new license key to activate the theme – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Also, if it is anything related to the theme, let us know and we’ll guide you.
Thank you!

Hi
In case you used the label for a custom label, then you must add the link where you want to go to that custom label when it is clicked https://prnt.sc/mtJLYp-svk8z. Otherwise, it will act as it does now.
Now, in case you do not want to manually set the links and you want those elements to no longer be clickable, you can use this custom css:
.td-post-extra-category {
pointer-events: none;
cursor: default;
}
Set the code in the theme panel > custom code > custom css.
Thank you!

Hi,
If that image is from a block and it represents the featured image from an article, then edit the page with atgDiv Composer and select the element, after that check the settings in the layout tab related to image – https://prnt.sc/qOVAf5laxl-8
Thank you!

Hi,

In order to be able to have comments in post, you need to make these settings -> https://i.imgur.com/83CnhKi.png -> https://forum.tagdiv.com/enabledisable-comments/
Also, in your case you are using a pro demo and you need to edit the single post template from tagDiv Cloud Library using tagDiv Composer like this -> https://i.imgur.com/1kebAnv.png and add the single post comments where you want to have it -> https://i.imgur.com/i9pnmBJ.png

Hope this will help you!
Thank you!

Hi,
For WP Super Cache, the settings can be set as in this guide https://forum.tagdiv.com/cache-plugin-install-and-configure/ – https://prnt.sc/ew9-BvYf70Cn
Thank you!

Hi,
Unfortunately, the Polylang plugin hasn’t been officially tested with our theme, so we don’t know all the exact settings or how it behaves. That said, we have seen several users try it.
I recommend contacting the Polylang support team, who should be able to better assist you with using the translation plugin.
Thank you!

Hi,
No, there’s no issue. The CSS code is targeting an element within the TagDiv Composer that supports custom styling. This approach is commonly used when you want the styles to apply only to a specific page or template. https://prnt.sc/AvVniXmsT4SB
In this case, the RTL demo requires some additional CSS adjustments to ensure certain elements display correctly in the RTL version.

Hi,
Please contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access. We’ll check it as soon as possible.
Thank you!

Hi,
Ok, so if I understand correctly, you’d like to disable the sticky header and make sure that link is no longer displayed, right?
Normally, there are 2 situations: you have a mobile sticky header enabled https://prnt.sc/dhLCmDdJn8DY, the column is empty but this has a background color set on it, or there is a row in the header that is set to be fixed at the top – https://prnt.sc/RzWDvBLucwRU
I hope this will help you!

Hi,
Could you please provide a few screenshots? I want to make sure I fully understand the issue before responding, so I can give you an accurate answer.
Thank you!

Hi,
That line is under the block, so what I recommend is to drag the block above the title, select the line, edit it, and after that drag the block back.