Hi,

Please continue the discussion on email.
There was a delay in our answers caused by the theme updated, we try to answer to each customer as soon as we can, also we answer to the topics/emails from the oldest to the newest.

Thank you for your understanding and sorry for the inconvenience!

Hi,

Unfortunately not, only the elements from inside the column can be linked, sorry!

Thank you!

Hi,

Please do not set your private details of your hosts/composer on the forum.
You can now edit the footer page from your homepage, like this -> https://www.screencast.com/t/AVc3mZ1Z

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Unfortunately we can provide support only on email and forum and we answer to email/topics from from the oldest to the newest, also we do not have a real time chat assistance, sorry!
Also if you want I can take a look to that problem too, but in the most cases the major problems are solved via email.

Thank you for your understanding and sorry for the inconvenience!

Hi,

Indeed a plugin for multiple authors will be very useful, but this is not quite simple to be integrate in tagDiv Cloud Library, what I can do is to write it on our list and our developers will check the plugin and we’ll decade what to do.

Thank you for your message!

Hi,

If you want, you can make a backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

You can achieve a block like this -> https://prnt.sc/r1onqw using tagDiv Composer and setting a block or flex block the ajax category from filter tab -> https://i.imgur.com/EfLkZy8.png

Hope this will help you!
Thank you!

Hi bitveem,

I just made some tests with the Crypto Widgets and for me this is look normal -> https://i.imgur.com/fISRfFP.png -> https://i.imgur.com/niEYF89.jpg
If there is still a problem, please provide me a link where I can inspect the problem.

Thank you!

Hi,

As I can see you already have some ads in your blog articles -> https://i.imgur.com/o2qUjzB.png this can be adjusted with some custom css -> https://i.imgur.com/rbrZ6Vy.png. Unfortunately using our theme you’ll not be able to set more ads, only if you build a new homepage.
Or maybe you can find a plugin that can insert the ads.

Thank you!

Hi,

The Pro demos are using cloud templates and for these the theme panel settings will not apply, the theme panel will change only the standard styles/templates. In order to edit a cloud template you’ll need to edit it with tagDiv Composer, for example if you are using a single post template you can edit it like this -> https://i.imgur.com/2nR57lo.png after that you can add and remove the elements.

Thank you!

Hi,

Please make a quick test, deactivate all plugins except tagDiv Composer and tagDiv Cloud Library, clear all cache and check again to see if is display the right font.

If there is still a problem, please make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please check the answer from this topic -> https://forum.tagdiv.com/topic/widget-images-are-not-showing-properly/

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Unfortunately our theme doesn’t have this option, sorry!
I think that you can probably find a jQuery script or a plugin that would examine links and add “target=_blank” on the fly.

Thank you!

Hi,

You can use a title element to achieve this -> https://ibb.co/ZGcm42X after that I will help you with a custom css to adjust the title position. Just let me know when I can start to investigate the social title.

Thank you!

Hi,

You’ll need to focus on this section of our documentation for child theme -> https://i.imgur.com/tf8tYIk.png -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ set in child theme the subfolders includes\shortcodes -> https://i.imgur.com/dWkLEKW.png

Let me know the results!
Thank you!

Hi,

If you are using the mobile theme plugin, then you should be able to change the logo from theme panel> mobile theme> header -> https://i.imgur.com/MrFMHMw.png
Please notice that for the mobile theme you’ll need to create a new content fore each page using the mobile editor -> https://www.screencast.com/t/ebUIzt4se -> https://forum.tagdiv.com/the-mobile-theme/

Make sure that these thumbs are enable in Theme panel> Block Settings> Thumbs -> https://i.imgur.com/pqt6B3b.png and activate 265 X 198 and 741 X 486 -> https://i.imgur.com/wnNx4Ci.png

Thank you!

Hi,

The path for the posts loop shortcode is -> wp-content/plugins/td-cloud-library/shortcodes/common/tdb_loop.php

Hope this will help you!
Thank you!

Hi,

So you have the Newspaper them v10.3 and WordPress 5.3.2
Are you experiencing such issues? In what circumstances do they happen? Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Did you install the tool/plugin from this documentation to can regenerate the thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ -> https://i.imgur.com/NKhGaDv.png

Indeed the blocks do not have this option, only in flex blocks you can set the images size, why not change the blocks with flex blocks, this should work.

Let me know the results!
Thank you!

Hi,

Please remove the background ad from theme panel> ads > background click ad -> https://i.imgur.com/qJ4WEXp.png -> https://forum.tagdiv.com/background-ads/

Let me know the results!
Thank you!

Hi,

So you want the page 2, to start in a new page with only the posts from page 2, this can be achieved only with the Pagebuilder + latest articles + pagination and the section of latest articles, but there are not some much settings for customization (only layout and filters -> https://i.imgur.com/pLkCy1g.png) the colors can be set only with custom css, some of colors will apply from theme panel -> https://forum.tagdiv.com/theme-colors-introduction/

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
If the problem persist, please make sure that you do not have a plugin conflict, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

You can set the code for your socials in a widget call text with title and set for the the title in “custom title” -> https://i.imgur.com/6CGALPz.png

Hope this will help you!
Thank you!