For me they appear in Firefox – http://prntscr.com/lxcyn1 – http://prntscr.com/lxcyx9

I also noticed that the ads appear in Chrome as well while in incognito mode
– http://prntscr.com/lxczk6 – http://prntscr.com/lxczra

So only in Chrome (non-incognito) the extra parameter is added to the URL and could be causing the issue. I could be wrong about it however. I searched for this parameter online
– https://stackoverflow.com/questions/52847475/what-is-fbclid-the-new-facebook-parameter
– https://fbclid.com/
But I cant find this in relation to adsense ads directly it seems.

You could open a topic in the adsense forum, the users there have more experience with ads and might have an idea about this problem
– https://productforums.google.com/forum/#!forum/adsense

Hi,

Seems you get low scores on gzip compression, they recommend this solution
– https://gtmetrix.com/enable-gzip-compression.html
But you could contact the hosting provider and check if they have a different option, or can provide some assistance as to what would be best.
For example in our case we use the code mentioned here
– https://forum.tagdiv.com/how-to-make-the-site-faster/

Also minify the CSS, do it as suggested here for example
– https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
– https://www.screencast.com/t/0g2we4jc

Some of the images provide a 404 investigate why that happens
– https://www.screencast.com/t/xt2HOWKn3u

So basically try and fix as many issues as possible, that will improve website performance.

Thanks

Hi,

Best to make a backup before adding various codes in the theme panel. The theme will store the custom code in the wp-options table->td_011 option name
– https://www.screencast.com/t/loBwXknCD

There you can search for these terms, depending on the section you entered the code in

tds_custom_html – https://www.screencast.com/t/8n6Z3XYLPpx

tds_custom_javascript – https://www.screencast.com/t/cmB4hN8x7xoJ

The custom code you entered should be seen there.

Thanks

Hi,

When a smart list is created in a post, the article ads will not be loaded. Meaning top ad, inline ad and bottom ad.
Some smart list styles have a dedicated ad spot in the theme panel
– https://www.screencast.com/t/ulEiXrsix

For example styles 6 and 7 display the ad like this
– https://demo.tagdiv.com/newspaper/whitewater-rafting-day-trip-new-york-east/
– https://demo.tagdiv.com/newspaper/10-landscapes-wont-even-imagined-exist/

Using smart list style 1 or 2, the only way to display an ad after the smart list, would be to maybe enter the ad code directly in the post content after the end smart list shortcode (if using predefined post templates).

Thanks

Hi,

Thank you very much for your appreciation. If you mean the color design of that menu, that would be possible. There are a considerable amount of color options for the menu, mega-menu etc in the theme panel
– http://prntscr.com/lxbjdi
I used these settings to achieve that result – https://prnt.sc/lxbjue

I should note that we are working on a header builder, this will provide more flexibility in creating and using header styles. Please let us know if you have more questions.

Thanks

Hi,

That would be grid style 7, each big grid has styles that can be applied
– https://demo.tagdiv.com/newspaper/big-grid-1/

Please check in the grid settings and select style 7 to have a similar design
– http://prntscr.com/lxbeiw

Let us know if you have more questions.
Thanks

You could also enter the ad codes in text elements, like column text or text with title.

There is a way to add more custom ad spots but it will require modifications to the theme
– https://forum.tagdiv.com/topic/costum-ad/
Also these modifications can’t be made in a child theme so they will be lost after a theme update.

Or maybe consider using a plugin to manage the ads, some users recommend the Adrotate plugin which based on user feedback works properly with the theme. Some more info about it here if you should consider it
– http://www.wpbeginner.com/plugins/how-to-manage-ads-in-wordpress-with-adrotate-plugin/
– https://ajdg.solutions/manuals/adrotate-manuals/

Those are both WordPress galleries, not affected by the theme, in terms of thumb used or it’s size and cropping.

In the second example you must be using the thumbnail size of the images
– http://prntscr.com/lxb2yu
Using a larger size there would create a different result. Comparison for the two galleries, with bigger images selected in the classic editor gallery (medium)
– http://prntscr.com/lxb427

WordPress crops the images if set here – http://prntscr.com/lxb8aw
So if the cropping is on there, and the thumbnail size is selected, on default settings the gallery will show images of 150x150px cropped.
The gallery in the Gutenberg gallery further applies cropping to ensure even images
– https://gogutenberg.com/blocks/gallery/

This is how I see it, I could be wrong in some aspects however. Haven’t made that many tests with WordPress galleries.

Hi,

That can be caused by low WP memory, we recommend a value of 256M
– https://forum.tagdiv.com/requirements-for-newspaper/

Be sure to add the code provided at the end of the guide in the htaccess file, also check all the other parameters mentioned in it. Your hosting provider should be able to do this for you if needed.

Most theme and theme plugin issues are caused by insufficient resources. Please let us know if the problem is solved after doing this.

Thanks

Hi,

I see the problem, haven’t seen it before however. Seems that when accessing posts from Facebook the ads are not served, but there are no errors coming from Adsense that would indicate why it is happening.

They do load in Firefox, so it would be safe to say it is a Chrome issue.

Seems that in Chrome when coming from Facebook there is an extra parameter in the URL
– http://prntscr.com/lx18pa
And a notice – http://prntscr.com/lx192w

While in Firefox there is no extra parameter and ads load just fine. Quite unusual.

Thanks

Hi,

If code is displayed then the tagDiv composer has not been updated automatically. After you update please check in the theme plugins panel and there should be an update button for the composer and other theme plugins
– https://www.screencast.com/t/pUnc33V290
Update the composer and the other plugins that need updating and the problem should be solved. Let us know.

Thanks

Hi,

I checked the website you mention, the images are loading at the moment
– http://prntscr.com/lx0ck4
Please clear your browser cache and check again. Clear the website cache as well. The issues with the theme lazyload were fixed in version 9.2.2 so there should be no more problems.

What exactly is happening with the composer? Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
In this case the hosting provider should be able to increase them if needed. Note the code provided at the bottom of the guide, that code fixed composer issues in many cases for example, once entered in the htaccess file.

Let us know if there still is a problem.
Thanks

Hi,

I believe that most mobile testing tools simulate how the website loads on an average performance device, using an average internet connection.

A solution would be to use the mobile theme plugin included with the theme
– https://forum.tagdiv.com/the-mobile-theme/
This simplifies the website and improves mobile performance considerably. You could make some tests with it active.

Thanks

Hi,

A license for WPBakery is provided by the plugin author only if you purchase the plugin.

We provide a bundled version, this does not require any activation
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please ignore the activation messages from WPBakery, there will be no problem.

Thanks

Hi,

The php files for the default post templates are these ones
– https://www.screencast.com/t/dwdWxjoqN9
Opening one of them the structure of the template can be seen. Enter that code in the desired location and it should appear in posts using the respective post template. Make the modification to the post templates that you use.

The post template files can be modified in a child theme
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Hi,

By default buttons in AMP have this color – https://www.screencast.com/t/MDynkkb4
This can only be changed in the AMP plugin stylesheet, change that will be lost after a theme update. So doing this would not be a good idea. Unless maybe changing the color of the text I can’t think of any other solution.

Hi,

Our investigation in this matter did not lead to identifying the problem. None of the users mentioning the problem in this topic have provided admin access so we can conduct further investigations.

If this is happening for you, please send us the details mentioned above by email at contact@tagdiv.com and we will check. Mention how we can recreate the issue exactly.

Thanks

Hi,

The latest version of the theme works fine with the latest version of WordPress, we made multiple tests.

If you use an older version of the theme with the latest WordPress there may be problems.

In case you have a problem (latest theme 9.2.2 and latest WordPress) please send us an email at contact@tagdiv.com and provide admin login as well as cPanel if possible. mention as many details about it as you can so we can check.

Hi,

We could take a look. Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel if possible. Include a link to this topic in the email.

Thanks

Hi,

We have identified the issue and will fix it as soon as possible. The next theme update will contain it most likely. Sorry for the inconvenience.

Thanks

Hi,

Not all fonts support both Chinese and Latin characters. I searched for a a while there because there could be such fonts, I can’t seem to find any however.

Maybe try and find a font that supports both alphabets. Then upload it in the theme panel and use it
– https://forum.tagdiv.com/font-customization/

Thanks

Hi,

You could hide custom ad 1 on mobile, ans show custom ad 4, while custom ad 4 is hidden for desktop. Rows and most elements (including ad boxes) have options to hide them per device
– https://www.screencast.com/t/mZ4sfSRFJyd
– https://www.screencast.com/t/jOYdkKDtN
So this could be a solution, you could give it a try.

Thanks

Glad it worked. I could give you a code for that, something like this should allow the image to be clicked while visually the slide should remain then same
– https://pastebin.com/hmQaYRAH

Hi,

You can do all of those things. The button can be customized in the Theme panel->Multi-Purpose settings
– https://www.screencast.com/t/cSnLsv5yJ
Using multi-purpose header styles will allow a maximum of two buttons to be displayed in the header.

Please let us know if you have more questions.
Thanks

Hi,

In the tag pages there will be the name of the tag, followed by the posts
– http://prntscr.com/lwvl3z

Using cloud tag templates there are more options for the title
– http://prntscr.com/lwvruy
Here you can preview and even edit the available tag templates created by us
– https://affiliate.tagdiv.com/#/load/Tag
There is also a blank tag template so you can design your own
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Please let me know if you have more questions, also provide more details about the issue.

Thanks