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Simion C.
tagDiv Staff

Hi,

They are blurry indeed, you can see here how the same image displays when entered in a post in my test
https://www.screencast.com/t/huZakZ52my
I tested with no other plugins then theme plugins, or image optimizations made. Usually plugins or optimizations made for images could result in lower quality results.

The jetpack photon that you use could be the cause. Try disabling it and check the results
https://jetpack.com/support/photon/

Simion C.
tagDiv Staff

Indeed this law is somewhat cumbersome, but it is meant to protect user privacy. We will make some theme modifications based on the recent WordPress update. It is important to know the theme will not collect any user data.

You will have to analyze your website and see what data you are collecting from website users/visitors. A plugin would be necessary, you could use this one for example
https://wordpress.org/plugins/wp-gdpr-compliance/

Simion C.
tagDiv Staff

Seems there are no paragraphs in the mobile version of the text. There should be paragraphs tags, like in my test
https://www.screencast.com/t/qWcU7TlHX2WV
https://www.screencast.com/t/DGlfNx0k2
In your case there are only spans
https://www.screencast.com/t/IXP22ZOOOiY6
Without paragraphs there will be no spaces. Try to test in a new page, add text and add a few enter presses to create paragraphs. There should not be any problems.

Simion C.
tagDiv Staff

Hi,

Unfortunately our AMP plugin does not have a custom CSS panel at this moment. So you would have to enter the code directly in the plugin files. Which is not a good solution because if the plugin receives an update the entered code will be lost.

We will try to add more features to the AMP plugin in the future, so a custom code options may be implemented.

If you want to edit the plugin and add code in it, this would be a similar topic
https://forum.tagdiv.com/topic/custom-css-in-amp-posts/

WordPress is developing the new Gutenberg editor which will be available in the future
https://wordpress.org/gutenberg/
https://testgutenberg.com/
We do not have any plans to develop a new editor, at least I am not aware of such plans.

Thanks

Simion C.
tagDiv Staff

You can try this quick fix, enter this code in Theme panel->Custom CSS

@media (max-width: 500px) {
.td_module_mx3 {
float: none;
}}

Then try using in a test page if possible to place the same blocks 13 in the same layout as before. Check if the problem is solved.

Simion C.
tagDiv Staff

Maybe you have a background color set for the menu in the theme panel
https://www.screencast.com/t/rBFHdPY8dNu9
We will try to maybe modify this overlay menu in the future, so you can for example have a background color for the menu set but when this template is used it will force it to be transparent for that page.

Simion C.
tagDiv Staff

Hi,

The mega-menu module uses this thumbnail size
https://www.screencast.com/t/oJhbWsT4d
You can try to regenerate the thumbnails, this is a guide
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
This process will recreate the thumbnails necessary for the modules.

Thanks

Simion C.
tagDiv Staff

Hi,

In case of custom post types you can display the taxonomy in the category spot, if that is what you want to do
https://forum.tagdiv.com/custom-post-type-support/
Those are all the settings the theme has for custom post types, most of the settings are created for categories so custom post types don’t have many options.
In blocks or grids you can display CPTs but they cannot be filtered by taxonomy
https://forum.tagdiv.com/block-settings-tutorial/

Simion C.
tagDiv Staff

They added only one checkbox for the comments, in which the user agreed to save the data used for the next comment
https://wordpress.org/news/
That would seem to be enough, they would have added more if considered necessary.

Simion C.
tagDiv Staff

We could take a look as well, send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Simion C.
tagDiv Staff

Hi,

We will try to reply as soon as possible. Please notice the support hours displayed in the top forum banner also in the sidebar and account for the time difference.

Also as a side note, please try to not reply in your own topic more than once, unless absolutely required. That will refresh the topic and delay our response. We always answer from oldest topics to newest.

Regarding your questions, it is still unclear what you are trying to do. Mention some more details/examples of what you are referring to, for a better understanding.

If you use our mobile theme, this is the documentation for it
https://forum.tagdiv.com/the-mobile-theme/
If you do not use the optional mobile theme plugin, then the same content from desktop will be displayed.

Thanks

Simion C.
tagDiv Staff

Hi,

We could take a look, please provide a link so we can see this problem. Check if you use the latest AMP plugin (1.2). Try removing the image and setting it again, also try with a different image if possible.

Simion C.
tagDiv Staff

@silvanocv Disable the theme plugins and remove them, then install them again from the theme plugins panel
https://www.screencast.com/t/D5mXf8w0Q
Then check the results. If possible the FTP method should always be used when updating, it is the most reliable.

Simion C.
tagDiv Staff

Hi,

First please make sure you are installing the actual theme zip file, not the whole theme package
https://forum.tagdiv.com/whats-included/
The theme file is located inside the full package you download from themeforest
https://www.screencast.com/t/YAstK6bLp

Also make sure the max upload size is not smaller than the theme size
https://forum.tagdiv.com/requirements-for-newspaper/

These are the installation guides you can follow
https://forum.tagdiv.com/install-via-wordpress/
https://forum.tagdiv.com/install-via-ftp/

Thanks

Simion C.
tagDiv Staff

Hi,

I have inspected the website homepage on mobile, I don’t see anything wrong with it. What exactly are you referring to?

Simion C.
tagDiv Staff

Hi,

The top menu cannot display a mega-menu, it is limited to simple drop down menus. The header main menu can display mega-menus
https://forum.tagdiv.com/mega-menu/
What you want is to display the menu items in multiple columns instead of all of them vertically. You could try with CSS, make tests and see if it works properly. A similar topic here
https://forum.tagdiv.com/topic/menu-items-split-in-2-columns/

Thanks

Simion C.
tagDiv Staff

Tried it the same as you, first copied the child theme
https://www.screencast.com/t/bGJMnIF1ko
Then created the path to module 1 and copied the file inside the child theme
https://www.screencast.com/t/Twkw8OzgQ
Then I removed all the module meta in the child theme file, to see if it applies
https://www.screencast.com/t/j2N5aHZg
Then as I activated the child theme, the module file used was for it. Module 1 no longer displayed any meta
https://www.screencast.com/t/qAUnMxjk
This means that the child theme modification applies as it should.

The child theme is provided with a stylesheet and functions file. Do not replace the default code inside the functions or rename the functions file, add code after it if necessary. Do not rename the child theme, this will cause problems as well.

Simion C.
tagDiv Staff

If the system status is configured properly then the next possible cause is this one. Do you maybe have a security plugin or server security module enabled? These can sometimes cause problems when saving or with the theme panel in general, like in this topic
https://forum.tagdiv.com/topic/cant-save-theme-options-2/
Check with the browser inspector console while trying to open the panels that are not working, see if there are errors there.

Simion C.
tagDiv Staff

Then the problem is caused by something else in your case. I have testes again using latest theme and woocommerce, no conflicts whatsoever.

Please check while the woocommerce plugin is active, in the browser inspector console. All possible errors will be displayed there
https://www.screencast.com/t/T0enlVeDNwf

Simion C.
tagDiv Staff

Sorry for misunderstanding. It may not be easy to integrate that information in the author box. If the code works maybe you should consider leaving it as it is and displaying it above the author box. Or maybe create CSS for it if possible, to position it differently.

Simion C.
tagDiv Staff

Hi,

Please provide more details, what exactly you are trying to do and what is the problem. I could suggest that you clear your cache if changes made in the backend are not displayed on the actual website.

Simion C.
tagDiv Staff

Hi,

That is a title over image element, you can use that as well
https://www.screencast.com/t/PmZ3WZFN5peB
Place them in pages and configure them as you want.

Thanks

Simion C.
tagDiv Staff

Hi,

That would not be possible. Even if you would enter two or more categories in the filter, the element will display posts that belong to each of them not to all them. These are all the block filtering and sorting options at the moment
https://forum.tagdiv.com/block-settings-guide/
You will have to find a way to display the posts you want, working with those settings.

Thanks

Simion C.
tagDiv Staff

Hi,

Please create a new page, check if the same thing happens. That message can be displayed if maybe you entered code in the page content, that interacts with the composer and causes it not to function correctly.
On a new page there should not be any problems. For the page where it happens check the page code and remove custom additions if you have any
https://www.screencast.com/t/mzXZsrWE

Simion C.
tagDiv Staff

Hi,

The topic is not closed, you can reply in it when you want and continue the conversation.
Regarding the problem you are having, please see this topic
https://forum.tagdiv.com/topic/mobile-search-appearing-on-desktop/

Thanks

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