Hi,

Indeed it seems that on Firefox that element is broken. Please provide a link to that page if possible, so we can see what the element is and try to identify why is that happening.

The mixed content warnings are related to some demo content, I believe you have installed the art creek demo. Edit the page with the errors with the tagDiv composer and check the row CSS settings for these rows
– https://www.screencast.com/t/6WHdZLFGbImW
Click on remove image background and set your own images if you want
– https://www.screencast.com/t/Ouj2ratN0mW
That should remove the mixed content issues.

Thanks

The theme will provide basic schema so ideally there would be no problems in this matter, for adding more structured data there would be multiple ways. These guides discuss the topic in detail
– https://premium.wpmudev.org/blog/schema-wordpress-seo/
– https://bloggingwizard.com/add-schema-and-rich-snippets-in-wordpress/

Hi,

Try deactivating the theme panel 7 days setting as well
– https://forum.tagdiv.com/7-days-post-sorting/

Hi,

Seems that the ID of the post disappears in the URL when using the smart list slides. Try changing the permalinks to a default setting, then save
– https://www.screencast.com/t/4Q9e4Fe8
Check if this has any effect. It should be just like in the demo in terms of URL
– https://demo.tagdiv.com/newspaper/smart-list-style-1
The added parameter should be added after the end of the URL, not replace it.

Regarding the structure of the smart list, that would not be how the smart list is supposed to display, it seems there is a problem with it. I will add this issue on our list and it will be fixed as soon as possible. In the meantime as a quick fix, please replace all the code inside this file
– https://www.screencast.com/t/DkQuygao21
With this one – https://pastebin.com/3yvMjGur
The list should display like this then (number/title/image/description)
– https://www.screencast.com/t/nNJKllK7FB4
Sorry for the inconvenience.

Thank you!

Hi,

The theme uses the default WordPress search functionality, the same results would be displayed in default WordPress. You could disable this search, and try plugins that have more advanced settings that will allow you to have better control over the results if needed
– http://www.wpbeginner.com/showcase/12-wordpress-search-plugins-to-improve-your-site-search/

Thanks

Hi,

That could happen if the modal image option is enabled and the link is not set properly
– https://www.screencast.com/t/cyASpDnb88
– https://www.screencast.com/t/sXMj2UfcQJ
Select “link to media file” if you want the image to open in a modal window when clicked, or disable the modal image setting.

Thanks

Hi,

From what I can see the featured images are not loading for all of your posts. Maybe you disabled them in the theme panel
– https://www.screencast.com/t/m9jCXTJ6wr4R
Other than that there would be no reason for them not to be displayed, except maybe some conflicts.

Thanks

Hi,

So you don’t remember where exactly you entered that code. Maybe check the theme panel custom code sections, analytics section as well. Check the theme header file, it could be loading in the head
– https://www.screencast.com/t/AAghZTCxB8
Check your child theme if you have one active.

Thanks

Hi,

That message you are receiving is a WordPress message, not coming from the theme. Admins have access to all the settings of the website, so if you are the admin the problem is caused by something else. I found some topics you can follow
– https://premium.wpmudev.org/blog/fix-not-allowed-access-page-error-wordpress/
– https://wordpress.stackexchange.com/questions/247039/how-do-i-fix-the-sorry-you-are-not-allowed-to-access-this-page-error-i-get-on
– https://www.quora.com/How-do-I-overcome-this-error-in-WordPress-Sorry-you-are-not-allowed-to-access-this-page

The theme activation is in no relation to that message. If you do not activate it, there will be a constant notification displayed as you write or edit posts for example.

Also be sure to check the theme requirements panel, for optimal functionality
– https://forum.tagdiv.com/requirements-for-newspaper/

Installing a demo is possible in 2 ways. Either install it with content (this will import the demo homepage and dummy content, theme panel settings etc)or install it without content (it will not provide the homepage, the rest will be the same).

Installing it with content will require more work from your part. The homepage will be provided just like in the demo, but it will display dummy content. You will then have to edit the page and edit blocks, grids etc to display your own content. Also set your own menus, logos etc.

Another way would be to install the demo without content, and instead of rebuilding the homepage copy the homepage structure of the demo. Like mentioned in these topics
– https://forum.tagdiv.com/topic/is-it-possible-to-change-the-website-demo-from-one-to-another/
– https://forum.tagdiv.com/topic/wish-about-the-demo/
– https://forum.tagdiv.com/topic/getting-started-from-demo-best-practises/

Thanks

Hi,

We could take a look at your website. Please provide a link to your website if possible so we can inspect it. The most common causes for image problems are plugins or codes entered in the theme panel or theme files.

So you could begin by deactivating all your plugins, leave only theme plugins active. Temporarily remove all codes entered anywhere in the theme panel or theme files. Then clear all caching and check if this solves the problem.

Thanks

Hi,

You could do that if you want. You’ll have to add a HTML span with a predefined class in the menu, like this
– https://www.screencast.com/t/dqSh2wgb
Add it like that and the result should be like this
– https://www.screencast.com/t/39gBUKys
This is the span with class used

<span class="td-menu-badge">your text here</span>

Thanks

Hi,

You will have to edit a theme file in order to change those headings, this is a similar topic
– https://forum.tagdiv.com/topic/h3-h1-tags/
Note that the modifications made there will affect all the modules at once.

Options to select specific headings for individual elements may be added in future updates.

Thanks

Hi,

You can design your website to look in any way you want. The tagDiv composer and multi-purpose plugin elements already offer many possibilities, there are more new ones to come. Some demo videos about the page builder here
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://www.youtube.com/watch?v=C0ARTSimnUY&index=5&list=PL6CsDkMaejhr2ExZCO73U11SSVKB9r_NE&t=25s

We also provide many demos that can be installed, or you can create your own unique design
– https://demo.tagdiv.com/select_demo/select_demo_newspaper
– https://forum.tagdiv.com/installing-demos/

Please let us know if you have more questions, we will try to help you.
Thanks

Hi,

When you hide an element you hide it for the device currently selected
– https://www.screencast.com/t/WogqbaDegKC
Switch device and the element will be visible again, unless maybe you have hidden it for all the devices, which would have no meaning.

Thanks

Hi,

Entering the form code in a simple test element should work. Maybe go over the instructions the provider specifies. There could be something you missed.
I currently only have a Mailchimp code only for testing, that works when entered in a text element
– https://www.screencast.com/t/VRfsMqVxAs
Also be sure to try saving the page and then viewing it.

Thanks

@pinodigilio Please try to use the latest version of the theme (8.7.4) and social counter plugin (4.4). There will be no problem and also it will be easier to configure the counter
– https://www.screencast.com/t/9LxfKzmEqel
This is an update guide that you can follow
– https://forum.tagdiv.com/how-to-update-the-theme-2/

We could take a look at the problem. Please send us an email at contact@tagdiv.com and provide us with admin access, as well as FTP and cPanel if possible. Include a link tot his topic in the email.

Hi,

So the problem is only when using the composer on the page that contains that button code. Then the problem is there. The composer may not react properly with some custom codes added in pages. There is a button element in the elements list if you want to use one
– https://www.screencast.com/t/yLKi9TJXh

The tagDiv composer was built with some similarities shortcode wise to Visual composer, to ensure a smoother transition for those who chose it
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks

Then use method number 2 maybe, but take note that all the headers will automatically be styled like that if you use it. Unless maybe you can make the code more precise.

You could try and add the styles as boxes in the WordPress editor, there are some online guides you can follow
– http://www.wpbeginner.com/wp-tutorials/how-to-add-custom-styles-to-wordpress-visual-editor/
Or maybe try some plugins that can offer heading styles to choose from or maybe add your own.

Hi,

So you want to display some information below the post title in a post template. Edit the post template files
– https://www.screencast.com/t/MaRKurZO
Each file highlighted in the image has a corresponding post template style. Edit the file you want and modify or add additional shortcodes.

So you want the post tags to appear there. That is not possible at the moment. In the coming theme updates there will be options to position the post elements differently in the post page. So for example placing the post tags below the post title will be an easy task.

If you want to do that now, you will have to make modifications to the post template file and maybe some additional CSS. These are some similar topics
– https://forum.tagdiv.com/topic/post-tags-over-the-post/
– https://forum.tagdiv.com/topic/move-date-and-time-from-top-to-bottom-article/

Hi,

There was a flickering issue that happened in the Chrome browser, when editing with the tagDiv composer. We fixed it however in our latest theme version
– https://www.screencast.com/t/qJeIyD5LwV
So you should update the theme and theme plugins if possible, there will be no more problems
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hi,

The template design has some opacity transitions in the design for the top header part
– https://www.screencast.com/t/UbRUp2orZ1
There is a 2 second opacity transition for the background image, try removing this transition for mobile (Advanced CSS phones section)

body.single_template_8 .td-backstretch {
transition:none;
}

Check if this has any effect.

Hi,

That setting is provided by the Yoast SEO plugin and would do the same thing basically. It is not taken into account however, please use the one provided by the theme instead to set a primary category for the posts.

Thanks

It may be a problem with your permalinks, could you please switch to a default WordPress permalink structure and save the settings
– https://www.screencast.com/t/msqw4cXGzeda
Check if this has any effect.

We could take a look at this problem, send us admin login at contact@tagdiv.com. If possible provide FTP and cPanel access as well. Include a link to this topic in the email.