Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Simion C.
tagDiv Staff

Hi,

That edit button will be displayed on modules if the user that is currently viewing it is logged and has the right to edit the posts. But in this situation with the cache it seems to not function correctly.
The code that displays this link is in this file
https://www.screencast.com/t/f2EYmws1n
Removing or commenting that code will remove the edit button.

Simion C.
tagDiv Staff

Hi,

That would depend on what theme version are you currently using. The latest version of the theme would be different from older versions (below 8.0 for example).
It is always recommended to make full backups before attempting to update
https://forum.tagdiv.com/how-to-update-the-theme-2/
To avoid possible problems, keep the theme and WordPress up to date if possible.

Your theme panel settings, code entered in the theme panel code sections, posts and pages, these will not be lost when updating the theme.
If you decide to update, follow the guide and the steps mentioned there. The FTP method is preferred. Let us know if you have problems.

Thanks

Simion C.
tagDiv Staff

Hi,

Maybe the demo installation was not completed or there was a problem. Note that if you install a demo without content the homepage will not be provided. Only theme panel settings and custom design will be imported
https://forum.tagdiv.com/installing-demos/
If you install it with content, the homepage will be imported and set automatically. Then you can customize it as you wish.

So currently there is no demo installed, what exactly happens when you install the demo you want? Are there errors displayed?
Check the theme system status as well
https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources can cause problems using the theme properly. Let us know.

Thanks

Simion C.
tagDiv Staff

Hi,

Thank you very much for your appreciation of theme, there are many more new features coming in future updates.

1. That would be the text padding option, it will allow you to style the content just like in the demo
https://www.screencast.com/t/rm93vtIp

2. You can create new sliders with the revolution plugin, note that this is a highly complex plugin. The documentation is here
https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
We provide some demo sliders in the theme package
https://forum.tagdiv.com/import-revolution-sliders-on-demos/
So all the sliders that can be seen in the theme demos can be imported on your website
https://demo.tagdiv.com/select_demo/select_demo_newspaper

3. In pages you can place ad boxes in any location you want, with the composer. In posts there are currently three ads available
https://forum.tagdiv.com/article-ads/
More ad capabilities might be added in the future.

4. The theme will display the ads if Google Adsense is serving them. So if your Adsense account is activated and there are no problems, the ads should appear
https://support.google.com/adsense/answer/76228?hl=en
https://support.google.com/adsense/answer/9724?hl=en
Try the troubleshooter, you might identify the problem
https://support.google.com/adsense/answer/1208336?hl=en

Thanks

Simion C.
tagDiv Staff

Glad it worked. Referring to your new question, that is a row background. Rows can have a video background (only YouTube for the moment), a color or an image.
Also for wider results rows can be stretched, either to full or predefined sizes. So for example first select the row you want and set it to stretch
https://www.screencast.com/t/IaigRWEn31k
Then set a color background – https://www.screencast.com/t/Fo5pqMMAO
Add some padding to achieve the result as in the demo, and that would be it
https://www.screencast.com/t/iYHRwKns

Newsletters forms such as Mailchimp are compatible with the theme. The form embed code that is provided to you by them can be entered in text elements
https://www.screencast.com/t/MRaUrwM4kc1c
There is also a Newsletter element we provide, it can only be used on pages for the moment
https://tagdiv.com/newsletter-plugin/
Let us know if you have more questions.

Simion C.
tagDiv Staff

Hi,

Each elements placed in the page with page builders contains HTML code. A higher the number of composer elements means there will be more HTML code. Use less elements in the page and more text and check again.

Simion C.
tagDiv Staff

Hi,

The problem in the case above was with the child theme. The child theme contained footer files which have changed in the main theme when the options was introduced. So if you use a child theme check if it contains theme footer files, these would be outdated if you used an older theme version before.

Simion C.
tagDiv Staff

Hi,

Demos can be installed without content as well
https://forum.tagdiv.com/installing-demos/
This will only import theme panel settings and demo design, a demo homepage will not be included in this case. You can build a homepage with the tagDiv composer
https://forum.tagdiv.com/tagdiv-composer-tutorial/
https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
But note that the demo custom design will only apply in the homepage if the same elements are used. Same grids, blocks etc as the demo. Changing themes would require testing, to ensure everything is set properly and works fully.

It is recommended to place the website in maintenance mode when doing this, or creating local clones of the live website and begin there by applying the new theme and testing.

The theme requirement would be these
https://forum.tagdiv.com/requirements-for-newspaper/
Theme documentation is here
https://forum.tagdiv.com/newspaper-theme-documentation/
Theme live demo here, check the Features menu item
http://demo.tagdiv.com/newspaper/
Theme demos preview here
https://demo.tagdiv.com/select_demo/select_demo_newspaper
If you have more questions let us know.

A guide for changing WordPress themes here, if you want to read it
http://www.wpbeginner.com/beginners-guide/checklist-15-things-you-must-do-before-changing-wordpress-themes/

Thanks

Simion C.
tagDiv Staff

Hi,

Splitting the row results in span sections, these span section have percentage widths depending on the split you make, and full available width (theme has fixed default width)
https://www.screencast.com/t/FEsOzCmq5T
https://www.screencast.com/t/5fqnh0uC5l
If you should decide to modify these values, there could be layout and design issues with the content in the pages and posts. You could experiment if you want to modify the default values. Best way would be with the browser inspector tool before making actual modification in the theme stylesheet
https://www.screencast.com/t/ZBJU05UkK9

Thanks

Simion C.
tagDiv Staff

Try selecting a smaller size, in the auto add sizes there is no 696px width, choose 640px sizes for example
https://www.screencast.com/t/dMNNL5Nd
Paste the responsive ad code exactly as provided by Google, don’t modify it in any way.

Simion C.
tagDiv Staff

Hi,

That could be done only with CSS code at the moment. I could try and give you a solution, for example this code will work for post template 8 you mention
https://www.screencast.com/t/QQFfuivSS (default value is 570px)
Modify it if necessary, then enter it in Theme panel->Custom CSS

.td-post-template-8 .td-post-header {
height: 370px;
}

For post template 7 – https://www.screencast.com/t/DUvixU4E (default is 700px)

.td-post-template-7 .td-post-header {
height: 500px;
}

Thanks

Simion C.
tagDiv Staff

Hi,

Select a different page template. If you use the page template with latest articles (displayed in the bottom of the page) this section will display pagination, so users can navigate to older posts
https://demo.tagdiv.com/newspaper/
So the proper solution would be to choose a different page template, like the default one for example
https://www.screencast.com/t/EDdTTQVLRlL

Thanks

Simion C.
tagDiv Staff

Unfortunately I cannot access the intended website, I have tried to access it as I have did others before. It did not work no matter what I tried. Those links also do not work for me
https://www.screencast.com/t/KoC2OqLXGb

However those sound like a lot of issues you are having. They could be caused by plugins installed or maybe theme modifications, in these cases there would be nothing we can do. The theme related articles section and mega-menus are tested extensively and they work just like in the demo
https://demo.tagdiv.com/newspaper/

Simion C.
tagDiv Staff

Hi,

Actually it is not. In order for the sidebar to be sticky on pages, a certain class has to be entered for that row, please see the guide (bottom section)
https://forum.tagdiv.com/smart-sidebar-2/
The page where it is not working does not have that class on the row. Enter it and the sidebar will be sticky.

Thanks

Simion C.
tagDiv Staff

Hi,

There is only one header ad spot, it may be displayed differently depending on the header style
https://forum.tagdiv.com/header-styles/
In pages you can place ad boxes, with the composer. With these ad boxes you can display ads in the location you want within the page.
If you would like two ads to be displayed on very page, post, category, etc that is not possible by a theme option. There is only one header ad spot. Maybe that would be possible with an ad inserting plugin that would work with the theme and also have positioning capabilities.

Simion C.
tagDiv Staff

Hi,

There are various elements in the theme that use admin-ajax. If this is blocked by a security implementation or firewall there will be problems with the theme and plugins. When ajax is called and used the request goes through the admin-ajax.php file in the wp-admin folder. It should be accessible to the theme and there will be no problems.

Simion C.
tagDiv Staff

Try deactivating all plugins as a quick test, leave only theme plugins active. Also deactivate the composer plugin and reinstall it from the theme plugins panel
https://www.screencast.com/t/uIIQ0A5Dyx
Check if this has any effect. Try with a different browser as well (clear browser caches). If there is still a problem, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, FTP and also cPanel access if possible. Include a link to this topic in the email.

Simion C.
tagDiv Staff

I use for testing even an older version of XAMPP with PHP 5.5.19, with these recommended parameters
https://forum.tagdiv.com/requirements-for-newspaper/
Tried the theme panel in Chrome and also Firefox (latest browser versions) there are nor problems with it. It would be unusual that the problem is only happening in Chrome. There was an issue caused by Chrome with the tagDiv composer, a flickering while editing the page. This was fixed however in the latest theme version of the tagDiv composer.

Try clearing the browser cache, check if that has any effect. If it does not, check if there are any errors in the browser inspector console when accessing the ads section
https://www.screencast.com/t/YuqYuEdruyx1

Simion C.
tagDiv Staff

Hi,

In almost all cases Instagram related issues are caused by caching plugins and CDN service.
Try to clear your cache and if you use CDN service purge the files. Then check if Instagram displays the latest content. Normally it would update itself every 3 hours. Let us know the results.

Thanks

Simion C.
tagDiv Staff

Hi,

The mobile theme will not display custom post types, that is not implemented in it. Deactivate it and the same content from desktop will be displayed, that would be the only solution.

Thanks

Simion C.
tagDiv Staff

Hi,

From what I can see most of the thumbnail images are found on your server
https://www.screencast.com/t/RTNBlhc4P7
In the post pages the same issues, the featured image and thumbnails are missing
https://www.screencast.com/t/rZqikdDqi6xT
You could contact your hosting provider and ask them to take a look, seems there could be a problem with the uploads folder or they might investigate more.

Thanks

Simion C.
tagDiv Staff

@amazingpaleo Please first check if the social counter plugin is the latest version 4.4. If it is and the problem continues, send us an email at contact@tagdiv.com and provide admin login, we will take a look. Include a link to this topic in the email.

Simion C.
tagDiv Staff

Hi,

If you use an older version of the theme, that will be the case. I believe about over a month and a half ago Instagram made changes to their code. That meant that Instagram elements of the theme stopped working. We provided temporary solutions on the forum
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
The issue was officially fixed in theme update 8.7.3, check changelog here
https://themeforest.net/item/newspaper/5489609
https://www.screencast.com/t/IW6kAlrq
If you use an older version then that, Instagram will not work anymore for you, it did not work or worked partially since the period I mentioned. So you should consider updating the theme
https://forum.tagdiv.com/how-to-update-the-theme-2/
If you are not ready to update, try the code solutions provided in the topic.

Thanks

Simion C.
tagDiv Staff

Hi,

I don’t know exactly what that is supposed to be, seems to be a video in the menu. I can say for sure that the theme does not have such a possibility. Maybe you can try plugins if there are any that can do something like that.

Thanks

Simion C.
tagDiv Staff

Hi,

I have not seen that error before, searching online does not provide a decent solution as well. You could try the basics, deactivate all other plugins except theme plugins, remove theme modifications or code in the theme panel,clear caching, check with different browsers, check system status panel
https://forum.tagdiv.com/requirements-for-newspaper/
Try contacting the hosting provider as well, maybe they might have an idea. Let us know what you find.

Viewing 25 posts - 9,826 through 9,850 (of 20,681 total)