Hi,

So I am assuming deactivating the plugins did not solve the issue. If the page was created using Visual composer, then please check if the tagDiv composer plugin is disabled. Then try to configure the page as you want using Visual composer.
It would be helpful if we could see the problem through a screenshot, or by a link to your website where this problem is present.
Something must be interfering with the theme in order to break the layout like you say. Please check any custom code you might have entered in the theme panel sections, and remove it as a test.

Thanks

Hi,

If the mobile theme plugin is active, all the website will be displayed using it. The page that you will link to will be the same as the current one.
This is the way the mobile theme works, it does not use any complex elements or editors like Visual composer. You could simply deactivate it and keep the structure from desktop, on mobile as well.

Thanks

Hi,

Please deactivate all your plugins except the ones provided in the theme package, then clear any caching installed. Switch to the main theme if you are using a child theme. This will rule out any plugin interference, or modifications.
Lastly you could try a theme reinstall using this method
– https://forum.tagdiv.com/install-via-ftp/

Thanks

Hi,

The theme will be compatible with Visual composer. If something will change in this regard there will be notifications previous to this. Or if Visual composer will no longer be available bundled with the theme.
As long as it will be provided in the theme package you can use it like before.

Thanks

Hi,

The second link provides this error for me
– https://www.screencast.com/t/UaBd3PDpaNo
Maybe these topics may be of help in this matter
– https://wordpress.org/support/topic/problems-with-photon/
– https://wordpress.org/support/topic/images-suddenly-not-loading-on-page/

Thanks

Hi,

Please try to reinstall the theme using this method
– https://forum.tagdiv.com/install-via-ftp/
Also deactivate all your plugins except the ones provided in the theme package, and clear any caching installed. Switch to the main theme if you are using a child theme.
Check as well the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hi,

Depending on how you look at it, there could be many things missing. You cannot have it all in a theme. Please understand that the tagDiv composer is yet to be be complete. More elements and options will be added in future updates. Also each theme update is meant to implement more features. The list of suggestions is carefully analyzed, but it is hard for the developers to decide what gets priority.
So we will just have to wait and see what each update will bring in terms of new options and features.

Thanks

Hi,

A simple search on the forum would have provided this information. The Latest articles section can be disabled by selecting a different page template
– https://www.screencast.com/t/QKP4DjhtQfrC
More information about the page templates here
– https://forum.tagdiv.com/page-templates-2/

Thanks

Hi,

The Accordion element may not be suited for what you are trying to achieve. The same thing happens for me as well
– https://www.screencast.com/t/zIuMRidtN
Also the Tabs element is known to cause issues with videos. You could try this code and see if this fixes the issue, just enter it in Theme Panel->Custom Css. Clear any caching installed after you enter the code.

.vc_tta-accordion iframe {
height: 100%!important;
}

Thanks

Hi,

It seems to be displaying a number of followers
– https://www.screencast.com/t/ayHuEsUhd
Please check your Google Plus configuration because maybe your Followers are hidden and that’s why the counter does not provide relevant results.

Thanks

Hi,

Maybe you are not creating it properly, or the smart sidebar option is not enabled in theme panel. Here you can see for example how you can create a smart sidebar or enable the feature
– https://forum.tagdiv.com/smart-sidebar-2/
If you have already tried it like this, then it would be helpful if you could provide more information so we can better understand the issue. Or even a link to your website where the problem is present.

Thanks

Hi,

You could use a block shortcode and edit the category template or top post template. Create a block in a page then use that code like this
– https://www.screencast.com/t/r7SU5dc6N0
Enter it in the category template
– https://www.screencast.com/t/X2dSX18U5rK
– https://www.screencast.com/t/8r1UJxcdP
Or the top post style that you are using
– https://www.screencast.com/t/qIHxE53ProHd
– https://www.screencast.com/t/POrZs5D44zSy

<?php echo do_shortcode ('your shortcode here'); ?>

Please note that this may or may not work properly, the category pages cannot be edited by default or allow you to place elements in the structure.

Thanks

Hi,

In some cases when both Visual composer and the tagDiv composer are active, some issue can be present. If you are using Visual composer, try to deactivate the tagDiv editor and see if this has any effect. Please let us know if this solves the problem.
Also maybe you have custom code in the theme panel, or a child theme active. These could be the cause as well.

Thanks

Hi,

Please try it like this, it should increase the height of the slider
– https://www.screencast.com/t/zQGkudigT
I have also modified the z-index to make the side sharing that you have display on top of the slider (if you don’t want that just remove it from the code)

@media (max-width: 500px) {
.iosSlider-col-3 .entry-thumb,
.iosSlider-col-3,
.iosSlider-col-3 .td_module_slide {
height: 250px!important;
z-index: auto!important;
}}

You can enter the code normally in Theme Panel->Custom Css section.

Thanks

Hi,

Please check the theme system status and make modifications to these parameters if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
A similar issue was also solved by activating the mbstring for the server
– https://forum.tagdiv.com/topic/widget-page-wont-load-after-updating-to-wp-4-8/

Thanks

Hi,

The border should be displayed on all the menu items when they are active. I have added the Forum item in my menu an it seems to be working for me
– https://www.screencast.com/t/Kb2JtA3NV7
– https://www.screencast.com/t/h1LWLD11d

Thanks

Hi

This setting from the theme panel that is previously mentioned
– https://www.screencast.com/t/rHtSYvY0TR
Is meant for the situation when you insert the page content with the default content editor like this
– https://www.screencast.com/t/pYep8kllBIj
– https://www.screencast.com/t/xNIqdb2luwlo
The Text with title block font cannot be changed through the theme panel, at the moment.

Thanks

Hi,

That is not a problem. It is recommended to use Post template style 5 for that reason exactly. Please check step 3 in this Smart list guide
– https://forum.tagdiv.com/smart-lists/

Thanks

Hi,

Here you can find a guide for increasing the parameters mentioned
– https://forum.tagdiv.com/system-status-parameters-guide/
Also you can install the WP Super Cache with this configuration
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
And you can use Cloudflare to speed up the website
– https://forum.tagdiv.com/cloudflare-cdn/
In this guide you can find more speed optimization advice
– https://forum.tagdiv.com/how-to-make-the-site-faster/
But you can also search the forum, there are many suggestions and guides in this matter.

Thanks

Hi,

The text on the block is already aligned to the left
– https://www.screencast.com/t/I4UHwNBS
Maybe you meant to make it aligned to the right
– https://www.screencast.com/t/Nx7y5kb5WY
This is the code used, you must enter it in Theme panel->Custom Css

.td_block_3 .entry-title,
.td_block_3 .td-module-meta-info {
text-align: right;
}

This may also require to move the comment count is you have it enabled, on the left side
– https://www.screencast.com/t/9VogYpAbqb
This is the code used

.td_block_3 .td-module-comments {
float: left;
}

If this is not what you wanted, it would be very helpful if you could provide more details, or some screenshots with what exactly you are trying to achieve.

Thanks

Hi,

I have tried the code and it is working properly with the mobile theme activated
– https://www.screencast.com/t/8G74wSuF
At the moment it seems you do not have the mobile theme activated from what I can see.

Thanks

Hi,

That is a screenshot with the Newsmag theme panel. This does not have the same full width feature available at the moment. Only the Newspaper theme has this option.

Thanks

Hi,

You can simply add it as the last element on the page, after you placed all the other elements
– https://www.screencast.com/t/kmrCez63h
The footer can only be disabled for all the website in the theme panel. You could hide the footer with Css and the slider will be the last in the page.
– https://www.screencast.com/t/IUYaymZ0re6
If you can provide a link to your website after you place the Revolution slider, I will give you a code to hide the footer on the homepage if you consider this a solution.

Thanks

Hi,

I still don’t know what exactly you are trying to achieve with the default post template. I have tried it like you and the thumbnail size if it exists is called in the post page
– https://www.screencast.com/t/eSFCziLz
The process is simple, you upload a featured image and the theme will create the necessary thumb sizes if they are enabled in the theme panel
– https://forum.tagdiv.com/theme-thumbs/
These thumbs will be then used on the blocks, post pages etc.

Thanks

Hi,

Maybe you are using Visual composer on posts. This is know to be heavy on resources, and could cause this kind of problems. Or maybe some other plugin is making the ajax requests. You could disable your plugins one at a time and see if the problem persists.

Thanks