Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

As long as the migration is being done properly there should be no issue. We also recommend you to delete and reinstall the tagDiv Composer plugin after moving the website.

Thank you !

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Hello @Nerdmuchcom

We can provide a css to hide that but that can also be removed or edited either by changing the footer template from Theme Panel – Footer ; or you can use the tagDiv Composer, import a footer from the cloud library and that will be fully editable with tagDIv Composer. By using the website manager you will be able to select your footer and edit it as you can see here: https://www.screencast.com/t/FIy3J3wUZErA

@soham24 Please note that at the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Also it is not fair to interfere with other users topics !

Thank you !

Hello !

This option is not possible with Newspaper Theme at the moment !

Thank you for your understanding !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please follow our documentation regarding Theme installation https://forum.tagdiv.com/install-via-wordpress/ and plugins installation: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please provide a link to your website and let us know where exactly is that slider.

Thank you !

Hello !

If the settings from theme panel don’t apply, that could mean that you are using a post template that is fully editable using tagDiv Composer. As you can see here by using tagDiv Composer on a post you can set your content fonts: https://www.screencast.com/t/KxlzlaJp

Thank you !

Hi,

Do you have set on that post an excerpt -> https://i.imgur.com/qy7XeGg.png ? if yes, then the option will not work, the option is working only for post content to make it as an excerpt.
If this is not the case, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hello !

By using the website manager you will be able to select your footer and edit it as you can see here: https://www.screencast.com/t/FIy3J3wUZErA

Thank you !

Hi,

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate theme and make a test.
If the problem persist, let me know the settings you’ve made for WP Super Cache and the plugins you are using.

Thank you!

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

This can be edited as you can see here: https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Also please make sure that you clear your cache!

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please follow our video tutorial here: https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you !

Hello !

1. That filter will apply only when the block will be used in a Category Template.

2. Where do you want to insert the ads exactly ?

Thank you !

Hello !

Unfortunately this option is not available with Newspaper Theme.

Thank you for your understanding !