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sibyxaviery2k
Participant
#0

Hello tagDiv support team,
I am using the Newspaper theme (latest version) and experiencing an issue with the live search (header search / instant search / ajax search).
Problem description:
When users type “niger” (for example, searching for the word “Niger” as in the country Niger or the Niger River), the live search immediately starts showing results that contain “Nigeria” (the neighboring country).
This happens because the search appears to use partial substring matching, where “niger” is contained within “Nigeria”. As a result, Nigeria-related posts/pages appear in the dropdown even though the user has only typed 5 letters and likely intends the shorter, different term.
This creates confusion for visitors, especially on websites that cover African geography, news, travel, or similar topics where both “Niger” and “Nigeria” are relevant but distinct.
Examples:

Typing: niger → shows posts about Nigeria
Expected behavior (in my opinion): show only exact or closer matches first, or at least prioritize exact prefix matches (niger*) over substring matches inside longer words.

Questions / feature request:

Is there any setting in Theme Panel → Post Settings / Search Settings / General / Performance to change the live search behavior from substring/contains to starts-with / prefix matching?
If not, can this be customized via a code snippet (e.g., modifying the AJAX search query with a filter/hook)?
Or is there a way to increase the minimum characters required before live search triggers (to reduce false positives on short inputs)?
Would it be possible in a future update to add an option for stricter matching in live search?
I would greatly appreciate any guidance, workaround, or confirmation if this is expected behavior or a possible improvement.
Thank you in advance for your help!
Best regards,
Siby Xavier

Calin
tagDiv Staff

Hi,
Here’s what happened: after the CPT was changed, you also need to edit teh taxonomies and custom fields so that they point to the new cpt, so you need to go to taxonomies and where you see for example, post type Companies edit it and select the post type again https://prnt.sc/qdi2tSyUisV9 do the same for custom fields – https://prnt.sc/1CDHgN6ziYQYhttps://i.imgur.com/9ArGJfc.png

#0

Hi team,

After changing the theme to Newspaper, I am facing drop in viewability across my ads. What could be the reason? Using WPRocket and AMPforWP for running AMP pages.

srikanth
tagDiv Member

Thanks for the response ..

I am using APP Find PRO Plugin .. yes for this i see tags and categories related to APP Listings

We made some changes to use the tags and categories which is available as part of defaulr wordpress ..

Since we dont use the taxonomy=tdtax_app_tag & ?taxonomy=tdtax_app_category we want to remove this which i am not able to do using ACF plugin …

Can you help me here ..

madalin@gomos
tagDiv Member

Hi,

Since we are already on this topic, I have another quick question.

Is there a way to add **empty columns** inside a row (similar to how it works in Elementor), so that I can leave them empty initially and later insert modules or content inside them?

For example, sometimes I want a layout like **3 columns where the middle one is empty**, or I want to keep columns as placeholders for future content.

At the moment it seems that I can only add columns when inserting modules, but not create blank columns first.

Is there a recommended way to achieve this?

Thank you!

MarryCaribbean
Participant
#0

Hello tagDiv Support,

I need help with a serious issue that started after updating Newspaper. I have spent hours troubleshooting this and I want to give you a clear, detailed summary so you can understand exactly what is happening.

My site:
MarryCaribbean.com

Theme:
Newspaper

Problem summary:
After the update, my single post pages began crashing and showing the WordPress critical error message. At the same time, several layout behaviors changed unexpectedly, including my post hero styling and category/archive display.

Here is what I observed and tested.

1. Single posts started failing after the Newspaper update

Before the update, my single posts were working normally.

After the update:

* Single post pages began showing “There has been a critical error on this website.”
* This was happening under Newspaper, while the site worked under a default WordPress theme.
* Category pages and other parts of the site were not failing in the same way at first, which made this look specific to the Newspaper single post rendering path.

2. Debugging pointed to td-composer

I enabled WordPress debug logging and found fatal errors pointing to td-composer, specifically memory exhaustion in this path:

/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php

I also saw repeated notices for translation loading from other plugins, but those did not appear to be the main cause of the front-end post failure.

The key fatal I saw was memory exhaustion inside td-composer.

3. Default WordPress theme worked

To isolate the issue, I temporarily switched to a default WordPress theme.

Result:

* The single posts loaded
* The content itself was fine
* This suggested the problem was not with WordPress core or the post content itself, but with Newspaper/tagDiv rendering

4. Backup restore did not solve the issue

I restored a backup using UpdraftPlus, including:

Database
Plugins
Themes

However, this did not restore the previous Newspaper behavior on its own. The single post issue remained. What actually made individual posts load again was manually opening them and explicitly selecting a post template such as FROM PANEL or DEFAULT and then updating the post.

5. tagDiv Composer / Cloud Library behavior was inconsistent

After the restore:

* tagDiv Composer and tagDiv Cloud Library had to be reactivated
* Header/footer/custom appearance behavior changed depending on whether these plugins were active
* At one stage, single posts worked with Composer off, but the custom header/footer/design was degraded
* With Composer on, other design pieces came back, but single post behavior was still unstable or altered

6. The biggest discovery: post template behavior changed

This appears to be the most important clue.

I found that many posts would work again only after I manually opened the post and explicitly selected a post template, for example:

* FROM PANEL
or
* DEFAULT

If I manually selected one of those and updated the post, the post would usually load again.

This strongly suggests the update changed or broke how post template settings were being inherited or interpreted.

What is especially concerning is that this appears to affect many posts, not just one or two.

7. “From Panel” is not consistently broken, but behavior changed

I originally thought FROM PANEL itself was broken, but after more testing I found:

* Some posts work on FROM PANEL
* Some posts work on DEFAULT
* Some posts needed to be manually touched and saved before they would work at all

So the issue does not seem to be as simple as “FROM PANEL is broken.”
It feels more like the update disrupted how template/layout assignments are being inherited or loaded on a per-post basis.

8. My hero/header layout on single posts changed

Even after I got the posts loading again, the visual layout is not what it was before.

Before:

* My post hero had a stronger designed look
* The title, author, tags, and hero image styling appeared more integrated/overlaid
* There was more of a styled hero presentation

Now:

* The posts may load, but the hero/header presentation is simplified or degraded
* The featured image sits more plainly
* The old styled hero treatment appears to be missing

So even when the post works, the layout is not the same as before the update.

9. Article Display View options appear to be missing

In the Theme Panel, under areas where I remember having many layout/style choices, the “Article Display View” area appears blank or missing its usual options.

I specifically remember having many appearance/layout choices there before. Now those options do not appear to load properly.

This makes me think some template/module UI in Newspaper is no longer loading correctly after the update.

10. Category/archive behavior also changed

After the update:

* My category/archive sections changed layout
* I had 3 items per row before, but now it is showing 2
* I also started seeing little comment count boxes with “0”, which I never wanted and did not have before

I checked Block Settings and global module meta settings. Show Comment Count appears to be off globally, but the archive/category output is still not matching what I had before.

This makes it seem like the archive/module style or template behavior changed during the update as well.

11. Cloud Templates screen appears empty

In Cloud Templates, I currently do not see cloud templates assigned in the way I expected. For example, the Single Templates area appears empty.

That is confusing because I know my site had a more customized appearance before, and the current theme behavior no longer matches it.

12. Main concern

My biggest concern is that this update appears to have:

* broken or altered post template inheritance
* changed single post rendering behavior
* removed or failed to load layout options I previously had
* changed archive/category display unexpectedly

On a larger site, this kind of behavior is extremely disruptive because it can force manual repair of many posts.

What I need from you:

1. Help identifying exactly what changed in Newspaper that caused single post template behavior to break or stop inheriting correctly
2. Help restoring the original post hero/layout behavior I had before the update
3. Help restoring the archive/category display so it matches the previous layout
4. Help understanding why the Article Display View choices appear missing/blank
5. Guidance on whether this is a known issue in the current version and whether there is a patch or recommended fix

I would appreciate a serious look at this, because this has taken a lot of time to troubleshoot and it clearly appears connected to the Newspaper/tagDiv update path rather than WordPress itself.

Thank you,
MarryCaribbean.com

madalin@gomos
Participant
#0

Hello,

I encountered an issue when setting a background image for a Row in the builder.

When I select an image from the media library, the generated CSS automatically inserts the thumbnail version of the image (for example image-300×197.jpg) instead of the full-size image. Because the row spans the full width of the page, the background ends up being stretched and the image appears pixelated.

Example of the generated CSS:

background-image: url(…/uploads/2026/03/image-300×197.jpg);

Instead of:

background-image: url(…/uploads/2026/03/image.jpg);

This seems to happen automatically when assigning a background image to the row, and I do not see an option to force the full-size image.

Could you please let me know if there is a setting to control the image size used for row backgrounds, or if this behavior might be a bug?

Thank you for your assistance.




Calin
tagDiv Staff

Hi Danizar, if you want to create a module for your website, you can use the module builder (those modules can be used on Flex Block Builder and Flex Loop Builder). This is easier than creating a classic module in code and you’ll avoid problems like the one you are facing now. If you want to create a simple module, you can use the example from here – https://forum.tagdiv.com/practical-example-how-to-add-a-new-block-and-module/

Calin
tagDiv Staff

Hi,
Unfortunately, I don’t quite understand the question. Could you please provide some more details and maybe an example?
Thank you!

Calin
tagDiv Staff

Hi,
Unfortunately, I’m not sure I fully understand your question.
The theme element pulls content from YouTube based on the source that has been set. For example, if a channel is selected as the source, the element will automatically display videos from that channel. The content is refreshed automatically (usually once per day) to include the latest videos from that source.
If you could provide more details about what you are trying to achieve, I would be happy to help further.
Thank you!

Calin
tagDiv Staff

Hi,

1. Regarding the drop in rankings and the “Crawled – currently not indexed” message
If this is a relatively new website, fluctuations in rankings and indexing can happen, especially after major changes like switching themes. When you install a new theme, the structure, layout, HTML markup, and sometimes even the internal linking or metadata can change. Because of this, Google may need to re-crawl and re-evaluate the pages, which can temporarily affect rankings or indexing.
Also, if the previous theme included specific layouts, schema markup, or internal links that helped Google understand the site, those elements may not exist in the same form in the new theme. In that case, Google will treat the pages as updated content and reprocess them, which may take some time before rankings stabilize again.
The message “Crawled – currently not indexed” usually means Google has already crawled the page but has not yet decided to include it in the index. This is fairly common for new or recently changed pages, and indexing can take some time.
Since you mentioned that:
– your sitemap and robots.txt are correctly configured
– your hosting environment is clean
– the site was recently changed
it is most likely that Google simply needs time to re-crawl and reindex the site after the theme change.

2. Setting the Blog page with our theme
With our theme, the blog can be configured in two different ways:
Option 1 – Use the demo layout
You can use the category layout that comes with the demo. In that case, the page will display posts from a specific category using the theme’s custom design.
Option 2 – Use the default WordPress posts page
If you want a page that automatically displays your latest posts, you can set it from the WordPress settings:
Go to: Dashboard → Settings → Reading
Then, under “Your homepage displays”, select the page you want to use as the blog in the “Posts page” field. Example: https://prnt.sc/krjZvnt_oQX_

Thank you!

#0

I’ve set up this video playlist module (https://opinandosinanestesia.es/wp-content/uploads/2026/03/bef64c8b-544f-486f-b8df-4e9eab0b17c4-scaled.jpg) I configured it using AI, but how do I make the videos play, for example, at a one-week interval? Thanks!

Calin
tagDiv Staff

Hi,

The post loop elements are special blocks that are used on pages for layouts and on cloud templates. Those are special because on cloud templates those are displaying the articles related to teh template where we are set. For example, if it is set on a cloud category template, even if the post loop element does not have a filter, it will automatically filter the correct output for each category in the part using that cloud category template.
If you like the liberty to set teh filter, use the flex blocks and grids, not the post loop element.
Thank you!

jfentagdiv
Participant
#0

Hi!

I am wondering how the “Related” section at the bottom of posts works. For example, for one of my article, the “Related” article is from 2013 and 2012!!!

Link: https://echecs-outaouais.com/pillsbury-lattafi-et-gratton-remportent-leur-section/

Thank you!

Hubert

Calin
tagDiv Staff

Hi,
This can be done using an SEO plugin, for example, using Yoast SEO > Settings you can disable the author archives and disable so is no longer display in search apparance – https://prnt.sc/rOmaTD9FRMw1
Thank you!

Calin
tagDiv Staff

Hi,
Newsmag theme can be used without the tagDiv Mobile theme plugin, and teh responsive version will be the one that will be in use. On pages, the responsive version can be adjusted using the tagDiv Composer https://prnt.sc/aTOF_1z8F9Ka https://prnt.sc/ZVlmVgAd3UP6
Related to the Mobile theme plugin, when this is used, it will be like you’ll have a different theme for the mobile version that will not display the responsive version and it will be need to create the mobile version for each page on the mobile editor https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/
Also, in case that you want to use the tagDiv Mobile theme on amp and the responsive version on mobile, you can set under the Newsmag > theme panel > Mobile theme in mobile settings the mobile theme to be used only for amphttps://prnt.sc/VU4pNRQk06ns
Thank you!

nikkigaskins
tagDiv Member

So I tried what you said… and while it did make the content on the webpages appear, it really messed up the look of the story content and how the mobile pages looked to readers. For example, on the homepage, everything looked very disorganized/ a mess.

See examples:

Story Post 1A:
https://ibb.co/Q7SjbfMf

Story Post 1B
https://ibb.co/G42YfXNS

HOMEPAGE:
https://ibb.co/jPz0pS2N

nikkigaskins
tagDiv Member

Hi there. Thank you for your response.

I see that specific plugin that you mention. However, I’m afraid that if I disable it, my site will no longer be mobile or AMP-friendly.

According to the plugin description: “The Mobile Theme makes your website lighter and faster on mobile. Together with the AMP plugin, it provides the best solution for your website.”

Is there another solution?

Thanks!

fwoedit
Participant
#0

After updating certain elements are not displaying correctly for example the header block (which normally has our logo) also the featured image is not appearing

https://fashionweekonline.com/
https://fashionweekonline.com/leo-prothmann-autumn-winter-2026-cabana-all-genders-collection

nikkigaskins
Participant
#0

Hi there,

I use the Newsmag template theme for WordPress. My site is The Berkeley Observer (www.berkeleyobserver)

I’m just now noticing (after some mobile readers brought it to my attention), that the content on my webpages is missing when viewed on mobile. However, it displays normally on a desktop/laptop computer.

How can I resolve/fix this issue on mobile? That content on the webpages is important. Most of my readers are mobile.

Here are a few webpage examples that show empty content in the body on mobile. Only the headline shows:

https://www.berkeleyobserver.com/promote-your-business/

https://www.berkeleyobserver.com/%f0%9f%93%a2-public-notices/

https://www.berkeleyobserver.com/publish-your-press-release/

https://www.berkeleyobserver.com/submit-an-obituary/

Thank you for any assistance in solving this issue.

#0

Dear Support Team,

I am currently experiencing several issues with the Twamzine integration and would appreciate your assistance in resolving them.

1. The banner appears blurry when imported into Twamzine (top right corner, next to the logo).

2. Category issue: Articles are not displaying in the Twamzine categories, even though they are correctly categorized in WordPress.

3. The Twamzine logo cannot be centered in the footer; it remains aligned to the left despite configuration changes.

4. The number of Facebook, Instagram, and YouTube followers is not updating.

5. The temperature displayed shows not the right temperature in Nice.

Could you please investigate these issues and advise on how they can be resolved?

Thank you in advance for your support.

Best regards,

Calin
tagDiv Staff

Hi,
This depends on more factors, on the plugins and template you are using, for example, on our live demo https://demo.tagdiv.com/newspaper_shop_kids_store/checkout/https://prnt.sc/w5yjBwJa2C0G those are the files – https://prnt.sc/DWEI7DKyMvQX
Now those mentioned by you are from the WooCommerce plugin, so not related to the theme; most likely, some extra plugin was interfering with the WooCommerce plugin, and you got those results.
Thank you!

sushilk
Participant
#0

I have a multi-site, multi-network configuration. I have disabled registration in the general WordPress settings. However, internet attackers are still able to create spam accounts by hitting this url:
/sitepath/wp-admin/admin-ajax.php?td_theme_name=Newsmag&v=5.4.3.5

with a payload of
action=td_mod_register&email=foo%40bar.com&user=qoFZLEvvQbYvadOZFR&pass=

donaweb_crea
tagDiv Member

Something is not working propertly on filters.
I’ve tried both options and read the guide, but still not showing the one category that I want.
If we put the subcategory filter and Order: “Random posts” for example, it works fine, it only shows that subcategory. But when you put in Order: “Latests”, it shows the parent categories or other ones that are not related and that we don’t want.

“Latest” it’s configured to show all the latests posts in general?

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