- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hello,
1. If the limit is set, then please clear all cache and object cache and check to see if the rest of categories are displayed.
2. That is the single post template, it can be edited using the tagDiv Composer -> https://i.imgur.com/Oz4lTvh.png
Thank you!
Hi,
Usually, this problem is caused by the cache plugin, which doesn’t have the option for the mobile version -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello, I am using mobile theme for mobiles.
It usually is okay and shows normal desktop theme when I access my website by desktop.
However, it sometimes go to mobile theme, even if I access my website by desktop.
It usually happens after several hours from clearing the cache, or after big traffics to my website.
If I clear the cache in admnistrator mode, It comes back normally.
But, after few hours the issue happens again. I have to keep press the clear cache buttons everyday.
What can I do to solve this issue?
Hi,
This began when Newspaper 12 came out. I have 12.1.
Would you please take a look at our site and see if there’s something off on our end? Stories are showing up on my Chrome without content. Don’t know if it’s tagdiv Newspaper or my browser. I have cleared my cache, cleared our Cloudflare cache and cache in WordPress several times. I uninstalled Chrome, deleted all resources in doing so, and reinstalled it.
I need help, some direction.
An article where this happens is:
https://enewspf.com/latest-news/slone-endorsed-for-state-representative-in-the-79-district/
I have screenshots if there’s a way to attach them here.
Thank you!
Hello @thedonatshop !
Check this documentation: https://forum.tagdiv.com/adding-multiple-authors-articles/
Please do a test using only tagdiv plugins and Molongui and clear/purge the cache and see if the problem persists.
Thank you!
I have installed and activated extra plugins, but now I have uninstalled them. I have only tagDiv Cloud Library, tagDiv Composer, tagDiv Social Counter, tagDiv Standard Pack, LiteSpeed Cache, Elementor, Elementor Pro.
Hi,
If the problem is from cache then the settings from the plugin needs to be checked, the CDN needs to be set like in this guide -> https://forum.tagdiv.com/cloudflare-cdn/
Also, if you can provide a link to your website to inspect some posts and see the problem I will be able to let you know the source of the problem.
Thank you!
Hello @mauta!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.
If the problem is still there, then we need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hi,
This -> https://i.imgur.com/xJN1wjr.png seems to be a default category template, please check in the theme panel to have the cloud category set -> https://i.imgur.com/to5qfqr.png and also check the categories that have the problem to use that category cloud template.
Also, please check it when you are logged in on mobile, the layout is the same or is ok? If is ok, then it is a cache problem.
Thank you!
Hi,
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Maybe your hosting provider can provide some advice as well.
Anyway, this issue has been discussed already here, please check:
https://forum.tagdiv.com/topic/excessive-css/
Thank you!
Hello!
In some cases the server firewall or security configuration denied the theme request, causing the problem.
Check this guide and make sure you do not have in the .htaccess file some lines with “Deny all”!: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
First of all, please make sure you have a backup done, deactivate all the non-tagdiv plugins or the cache plugins you use, and then you can update the theme and the TagDiv plugins also.
I would gladly recommend you to make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Newspaper 12 and 12.1 update has an issue with posts, all posts are redirecting to wp-comments-post.php, I deactivated all plugins and did my update still had the same issue, I have cleared the cache, I have done everything possible but it’s still not working, you people should fix the issue that you created with this new updates that you rollout
Hello,
I saw you have a lot of errors in the console from Google -> https://i.imgur.com/Yov2Yyv.png.
So, please do a test using only tagdiv plugins, clear the cache and check if the problem persists.
Thank you!
Hello Rob!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.
Thank you!
Hi,
I believe that the problem with the load more it can be caused by something that is blocking the admin ajax request to load other posts. This can also be only some settings from the cache that interfere.
The problem with the pagination, I believe that it is do to an option that was set with tagDiv Composer to the row with the loop posts to hide the row on pagination -> https://i.imgur.com/xjbVxja.png -> https://i.imgur.com/sL05OEF.jpg if this is selected and the post loop is in the same row this will be hidden when you’ll change the page.
Thank you!
Hello everyone dear support please help me how can I reduce the number of fonts request as almost 14 fonts are loading at one time which increases page load time I want to make it as low as possible I am already using cache plugins.
Here is the link you can check it.
https://gtmetrix.com/reports/myelectricsparks.com/o47jZUcv/
Hello @dyynamin!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.
If the problem is still there, then we need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hello @wydawca !
The Standard Pack plugin is useful only if you are using the default templates.
But, we recommend you to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
If you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello,
Please provide the link to your website to see the problem and provide screenshots.
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Maybe your hosting provider can provide some advice as well.
Anyway, this issue has been discussed already here, please check:
https://forum.tagdiv.com/topic/excessive-css/
Thank you!
Hello Anamaria
All the plugins were active before the update, after the update finished I updated the plugins as well but all the theme settings were lost including the logos, text fonts, and everything else related to the theme, it looked like the theme was just installed for the first time and not as if an update is being made, even asking me to activate the theme with the code I received in pdf at the moment when I bought the theme, all these days I have manually recovered 95% of the functions in the control panel, the only problem what I have now is that when I scroll the website, the photos give a light shadow, and I wanted to ask you for some advice on how to make the website faster, especially on mobile devices, I don’t like the tagdiv mobile theme, because through tagdiv cloud, I have added ready functions like, contact us, and they are not supported in tagdiv mobile, so how can you make the website faster and is there any cache or something that you have to hide manually left from the version of old topic, please give me a suggestion for a better optimization?
Hello @sikandar!
Then this issue is from the cache plugin that you use.
Disable it and see the changes.
Thank you!
Hi,
I believe that it is usually happening only when you are not logged in, in this case the problem can be caused by a cache, image optimizations, CDN.
Thank you!
Hello Anamaria,
Yes, I sent the email during the weekend to contact@tagdiv.com
You meant the issue with cloud templates preview is related to objet cache?
I will apreciate your feedback as soon as possible.
thx
Hi,
Please do a test using only tagDiv plugins, and clear all cache and after try to edit with tagdiv Composer.
Thank you!
Hi mita and B3rdan, did you do custom changes in the theme files, or only using the theme settings. If you used only the theme settings, the such problems should not appear.
The theme plugins that you used where updated or only the theme? Do you use a child them?
Also, before any theme update is good to have a full backup for the website.
Another thing that must be checked after a theme update is the cache and object cache, those must be cleared.
Now if is related to the theme panel settings and those are not set how was before, if you have a backups it is recommended to restore that backup, if you do not have it, then you can try the theme panel backup -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
