Search Results for 'cache'

Hello @metacoach!

It looks like the resources can not be loaded responding with a 404 error.
Please uninstall the Siteground Optimizer plugin and see the results.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

For that error, please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Make a test and deactivate ALL plugins except tagDiv ones and Woocommerce plugin, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Please execute these steps:
1. disable Woocommerce
2. uninstall(delete) Woocommerce
3. clear cache (if cache plugin exists)
4. install Woocommerce
5. activate Woocommerce
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

Hi,
Right now the only errors that appears on your website are related to the ads -> https://i.imgur.com/E4PvObJ.png
What I can recommend is to be sure that you use a good server and to be sure that all those theme requirements are set -> https://forum.tagdiv.com/requirements-for-newspaper/
Also, what you can do is to improve the website speed and use a cache, if you want you can check our guide for how to make the website faster -> https://forum.tagdiv.com/how-to-make-the-site-faster/
About those site crashes, you can check the error logs, most of the time there is displayed the error that is causing the crash of the website.
Also, this is an article that may help you -> How To Avoid A Website Crash During High Traffic.
Let me know the results!
Thank you!

Hello Rolf!

All images should be in your Media Library.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello!

Please let me know if you do not use the Mobile Theme plugin. You can uninstall it, clear the cache, and see the results. Or, you should add the ads in the theme panel -> mobile theme -> mobile ads.

Thank you!

Hello!

Please uninstall the Mobile theme plugin, clear the cache and see the results!

Thank you!

Hello!

Please also check the theme panel settings, clear the cache, and observe the results. Make sure you’ve deleted the text or tagline from the TagDiv Composer settings for the logo element.

Thank you!

Hello,

Please test using only tagDiv plugins, clear all cache and check if the form is displayed like this.

Thank you!

Hi @CommunityJournal,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Hello,

Please make sure you have the latest version of the theme, 11.5.1
Also, please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Hello,

1. Please deactivate the mobile theme plugin, clear all cache and check the results.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
2.A solution is to set the offset posts on the blocks => https://www.screencast.com/t/Tsiu65TSaRS -> https://www.screencast.com/t/YbkmVbsBrnk
You can use the Flex Block 1 and you can filter it to display the posts only from a category -> https://i.imgur.com/Nnt3zGX.png and you can design it to look like a posts loops block.

Thank you!

Hello,

1. Please check this thread and follow all the steps from here: https://forum.tagdiv.com/topic/http-error-500-internal-server-error-2/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and let me know the results!
2. You can stretch the row as you want -> https://i.imgur.com/LxwWUpV.png
3. If you don’t set a featured image on the post, then the theme will load a placeholder image, the placeholder image can be set in Theme Panel -> Block Settings -> Thumbs on Modules/Blocks => https://i.imgur.com/iISRuoX.png

Thank you!

Hello!

We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
You need to take into account:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.
Our developers are working a lot to improve the page speed in every update.
As a suggestion, disable the lazy load animation. Other starting points to improve your website page speed are here:
– https://www.xtechkr.com/optimize-newspaper-theme/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-speedy-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can choose to use whichever one is more affordable and useful for you.

If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache and try again.

Note: If you want to use version 1 or 2, then you need to deactivate the mobile theme plugin and see the results.

Thank you!

Hello,

Please deactivate, delete and reinstall tagDiv Composer and tagDiv Cloud Library from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Hello,
According to the screenshot, the cache plugin can not writ some configurations in WordPress file. Also, it is provided the necessary steps to fix the problem.
You can also check those topics for tips on how to fix the problem:
– https://community.bitnami.com/t/wp-super-cache-issue-on-aws-bitnami-stack/61813
– https://community.bitnami.com/t/cannot-install-the-wp-super-cache/57435
-https://community.bitnami.com/t/wp-super-cache-problem-on-aws-bitnami-stack/30205
Thank you!

Hello!

We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure

Thank you!