- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
ok, finally I deleted the cache via Super cache and now it is looking fine. Thanks!
Hi, I was wondering if it is possible to refresh the excerpt shown for articles in a grid (I’m using Flex Block 1).
When you first publish an article, the excerpt will show the content published in your article e.g. ‘123’, however, if you update the article’s content to ‘321’, this change doesn’t show in the excerpt of the grid. Instead, the grid will display the old content ‘123’ and not the updated one ‘321’.
I initially thought this was a caching issue, however after refreshing my cache (WP Super Cache) and browser cache, nothing changed.
Is it possible to refresh the article excerpt in a grid once the article is updated?
Thank you
Hello,
For the problem related by tagDiv Composer, I answered you on this topic => https://forum.tagdiv.com/topic/composer-wont-load/
Also, for the issue about “to edit the column text or text with title”, please make sure all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/YMLZf32uQ clear all cache.
Thank you!
Hi,
The issue was present when only WP Super Cache was running, no other extra plugins were in use. I’ve since switched it off and deleted cache and the server endpoint invalid response timeout is still there.
Which log file should I check to find more details on the error, I have root access on the server.
Thanks
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7.2 with the last theme version Newspaper 11 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7.2, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
Hello,
You need to change the background color for mobile header from Theme Panel -> Theme Colors -> Mobile Menu => https://www.screencast.com/t/Ou8CBHm25, not in the theme files.
Also, the image size should change depending on the screen size.
To display the latest posts, it depends on the cache, and it is advisableclear all cache(also from your browser) and see if it appears.
Thank you!
Hello,
Please do a test using only tagDiv plugins and classic editor plugin clear all cache and check the results.
Also, in these articles, it is suggested to add the following code to your wp-config.php file. You can do this by editing wp-config.php file and adding this code just before the line that says ‘That’s all, stop editing! Happy blogging’.
define('CONCATENATE_SCRIPTS', false );
https://www.wpbeginner.com/wp-tutorials/how-to-fix-add-media-button-not-working-in-wordpress/
https://www.hostinger.com/tutorials/fix-wordpress-add-media-button-not-working/
Hope this help you!
Thank you!
Hi,
We’ve had this site for a few years now. Has always worked fine but today I’ve noticed that tagdiv composer isn’t working which means I’m unable to update the site. Which is a nightmare as I’m working to a deadline of today. I even had to pay for the theme again as I couldn’t find my purchase code. Which is another inconvenience.
I’m getting this – https://gyazo.com/0cf42e0e49935849d43618336bc2f3ec the circle just keeps rotating and nothing happens. I’ve had multiple pages open for hours now with no change. I’ve used a different browser, cleared cache and history, uninstalled and reinstalled tagdiv composer.
Is anyone able to help me I’m absolutely pulling my hair out!
Hi,
I just made a test again and for me is work correctly, here is a screen record -> https://we.tl/t-vu0nXJRcAt
Also if you are using the mobile theme plugin, and the mobile version is display on desktop, then will be display on all browsers that are used, for this you need to use a cache plugin that has support for mobile themes, like wp super cache.
If you disable the mobile theme plugin, the it will be use the responsive version.
Thank you!
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
sorry for my english i’m french and i use google translate,
I have a problem with my theme the menu is displayed twice, in the eyes of google I mean, here is an example: cache: https: //gerer-mon-budget.fr
The Google bot sees my duplicate menu which is not good for SEO how I can make the menu a responsive menu and not 2 different menus, thank you in advance
Hi anweshak_10, most of the time this kind of problems are related to some extra plugins, it can be from cache plugin (usually is related to plugins that optimize the JavaScript code), please make a test without cache and optimize plugins and see if the problem is persisting. If there is no problem after testing, please check the cache plugin settings.
Let me know the results!
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hi,
We recommend to set the css in theme panel > custom code > custom css -> https://i.imgur.com/7ELuXYZ.png in this way, in case that there are some problems, you can use the import/export option to set back a theme panel backup.
Normally, in case that there css from live css is removed, this is all removed, not only a part of it, in your case it cab be from an object cache, please check to see if you use some plugin that have object cache, or if you have some files with this name.
Thank you!
Hello,
On emprunter-malin.com, on the home page only, the header and footers are not displaying correctly several times a day.
This is what I see today https://www.screencast.com/t/5Bbvk1ycicp. This is how it should be : https://www.screencast.com/t/1midJc2h.
This problem happends sometime a day, I assume it’s a cache trouble (we have WP Rocket + CloudFlare).
It happens only on the home page, not on the posts, not on the articles.
It doesn’t happen when you are logged in.
Thanks in advanced for your help in this matter.
Hi,
My facebook count is not updated even after i reconnect the facebook account, clear cache, set the ID.
Please kindly advice. My website is https://madeinsingaporelah.com/
Please help.
Thanks,
Mervyn
I deleted the cache and disabled all caching but the problem still persists. I also completely changed the theme design but when I log out still see the same theme.
Hello,
I continue to see ad placement shortcode in the body of my posts even though all code has been removed from the theme panel, and the ad placement system (adsanity) has been fully uninstalled.
Also, this code does not appear when previewing from inside TagDiv editor, only when viewing from browser. I’ve cleared caches of the site and browser.
Any help appreciated, Thanks.
Sample post (although code appears in all posts): https://sportsman-guide-service.com/small-lake-delivers-summer-success/
Image referencing code I can’t remove: https://sportsman-guide-service.com/wp-content/uploads/2021/07/Screen-Shot-2021-07-09-at-3.23.54-PM.png
Ben
Solved it was the cache system, Thanks Bettina
Hello!
I can see that it works, no space there: https://www.screencast.com/t/OS02JHLjP
Please clear your cache and try again.
Thank you!
Hi,
The problem seems to be on some posts, is just like the css is not apply correctly.
Please make a test, clear all cache and make a test only with theme plugins.
If the problem is still persisting, please make a full backup and contact us at contact@tagdiv.com include the link o this topic to identify you and provide wp-admin and cPanel access. Also make aure that you have a full backup.
Thank you for your understanding!
Hello!
Please make sure that your theme(version 11), plugins, Standard Pack plugin is updated and active, all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Thank you!
Hello!
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
I’ve checked your website and it seems fine.
Please clear your cache and try again.
If your issue is still there, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
