- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hi,
I just checked your website and now is look the correct thumb size -> https://i.imgur.com/NCdPxbs.png maybe was only some cache or was need to regenerate the thumbs.
Thank you!
Hi,
I use this code to set the icon -> https://i.imgur.com/YZQ3Lhu.png and the icon is look like this https://i.imgur.com/7aNKwXZ.png ( you can adjust the settings for the code).
Just make sure that you clear all cache.
Hope this is what you need!
Hello,
Please do these steps
1. disable tagDiv Composer
2. uninstall tagDiv Composer
3. clear cache (if cache plugin exists)
4. re-install tagDiv Composer it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Hope this helps you!
Thank you!
I tried fixing everything has been posted on the webboard
1. Deactivate ALL plugins except tagDiv ones, clear all cache
2. Latest version of WP and PHP
3. Deactivall all TagDIV composer, clear cache and try again.
But the problem still exist
Errors at columns elements: 7(models) : 8(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Kindly check please
After running CSS Analyzer all headers using Block 18 Headers are distorted.
Before Running CSS Analyzer

1. Disabled WP Super Cache
2. Ran CSS Analyzer
3. saved found CSS
4. enabled Super Cache and Deleted Cache
After Running CSS Analyzer

5. Disabled WP Super Cache again
6. Ran CSS Analyzer
7. Excluded line for Header in “Body Inline Style 56”

8. saved found CSS
9. enabled Super Cache and Deleted Cache
After

10. Disabled WP Super Cache again
11. Ran CSS Analyzer
12. Disabled “Body Inline Style 56”

13. saved found CSS
14. enabled Super Cache and Deleted Cache
After

URL: https://cullenh1.sg-host.com/
I am having troubles with the site holding its configuration after clearing cache. It appears to be reverting to a mobile theme on a desktop view. Here is an example of a page that is now displaying as a mobile page on a PC:
https://cullenh1.sg-host.com/information-center/.
This is happening randomly and it has impacted all screens. Any suggestions?
Temporary fix has been to open each page in TD Composer, save it, then clear cache. It seems to last an hour or so before it breaks.
The issue is readily visible when using a cellphone as well.
Hi, I’ve traced the problem of the ‘column text’ TagDIV object disappearing – it seems when the ‘WPBakery Page Builder’ plugin is activated it causes that. I’ve cleared the cache and not got my shortcode to work, thank you.
Hello,
Please make a test on a subdomain using only tagDiv plugins, clear all cache, and see if the column text is available.
Also, please tell me where you are trying to add that shortcode (category page/post, etc) and what it is used for.
Thank you!
Hello,
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Let me know the results!
Thank you!
Hello,
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Let me know the results!
Thank you!
Hello,
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Let me know the results!
Thank you!
Hello!
Please make sure your WordPress, TagDiv plugins are up to date.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the results!
Thank you!
Hello,
You need to add the favicon, in Theme Panel -> Header -> Logo and Favicon => https://www.screencast.com/t/H4ucPC2wwz
Also, on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj
Please make sure that you have cleared your cache.
Hope this helps you!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
The issue can be from a plugin conflict because I just tested and it is working well on my side, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Check for a plugin conflict and also try to implement again and see the results!
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello,
Please do these steps
1. disable tagDiv Composer
2. uninstall tagDiv Composer
3. clear cache (if cache plugin exists)
4. re-install tagDiv Composer it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know about your results!
Thank you!
Hello!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello!
This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Regarding to the ads, these should work when the settings are correct, if you don’t have some plugins which can interfere.
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
From what I saw from the images and I checked the website I think the problem is due to the cache plugin you are using.
So, please do a test using only the tagDiv plugins, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
Please make a test on a subdomain using only tagDiv plugins, clear all cache, and see if the problem persists.
Also, please provide some screenshots and the link to your website.
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !