- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello,
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you use All in One Seo plugin can interfere with our theme.
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
We recommend to use php 7.2 and 7.3 also we tested the last version with php 7.4 and everything seems to be ok.
Let us know about your results!
Thank you!
Hello @sobiz!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Check this documentation: https://forum.tagdiv.com/mega-menu/
Please make the settings as there and it should working.
Also, you can check for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Thank you!
Hello,
I just checked your website on both categories page, and now the footer looks well => https://www.screencast.com/t/jC492pN3C3hK -> https://www.screencast.com/t/JGiMv4Mvh9V
Maybe the issue can be from the plugin cache you use.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello Sophia!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
That’s weird! The issue could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know about your results!
Thank you!
Hello,
In the meantime, have there been any changes to the theme? Did you change the host?
Please if you can do a test on a subdomain using only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
Thank you!
Hello again!
I have already done these operations with the method you suggested.
I deleted all mobile templates and followed the steps below:
- First, I created a blank mobile template called “Anasayfa – mobil“.
- Then I applied and saved the changes I deemed necessary in this mobile template.
- In the admin panel, I assigned the mobile template I designed and saved to the homepage.
- I cleared all the caches.
When I tested, it still comes with the standard mobile page instead of the mobile page I designed.
When called “www.arthenos.com/anasayfa-mobil” from my mobile phone, the mobile page I designed works without any problem. However, when I call “www.arthenos.com” from my mobile phone, the standard page comes up as if I had not assigned any mobile page.
This is the problem I’m trying to explain.
Regards.
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know about your results!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hallo
Der Provider hat mir die Memory-Limite auf 256M erhöht und schriftlich bestätigt (ich habe einen Auszug erhalten). Ich habe den Cache geleert und trotzdem erscheint der Systemstatus bei der Memory Limite immer noch gelb mit 40M. Was kann ich tun?
Beste Grüsse
Chris
Hello!
If you had an old version to your plugins, then the theme update is not updating your plugins automatically. Please try to re-upload the images and see the results.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
I tried to update the Newspaper theme from 10.39.1 to 10.4 on a staging environment but WordPress responded with a critical error on the frontend. I deactivated all plugins except the composer and cloud gallery and the issue is still there. The staging is not public so I can’t post a URL.
No cache plugin active and the system status is alright. All requirements are good.
I tried only deactivating the composer and the issue was gone. Of course, the whole website wasn’t looking nice without it. According to the debugger the issue lies with the new CSS analyzer:
WordPress Debug Log (Staging)
#7 /home/wp/disk/wordpress_staging/wp-includes/script-loader.php(20 in /home/wp/disk/wordpress_staging/wp-content/plugins/td-composer/css-analyze/css-analyze.php on line 507
#6 /home/wp/disk/wordpress_staging/wp-includes/plugin.php(484): WP_Hook->do_action()
#5 /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
#4 /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php(287): td_load_css_fonts()
#3 /home/wp/disk/wordpress_staging/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php(572): metadata_exists()
#2 /home/wp/disk/wordpress_staging/wp-includes/meta.php(676): apply_filters()
#1 /home/wp/disk/wordpress_staging/wp-includes/plugin.php(212): WP_Hook->apply_filters()
#0 /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php(287): {closure}()
Stack trace:
[20-Apr-2021 15:10:36 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function {closure}(), 4 passed in /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php on line 287 and exactly 5 expected in /home/wp/disk/wordpress_staging/wp-content/plugins/td-composer/css-analyze/css-analyze.php:507
#7 /home/wp/disk/wordpress_staging/wp-includes/script-loader.php(20 in /home/wp/disk/wordpress_staging/wp-content/plugins/td-composer/css-analyze/css-analyze.php on line 507
#6 /home/wp/disk/wordpress_staging/wp-includes/plugin.php(484): WP_Hook->do_action()
#5 /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
#4 /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php(287): td_load_css_fonts()
#3 /home/wp/disk/wordpress_staging/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php(572): metadata_exists()
#2 /home/wp/disk/wordpress_staging/wp-includes/meta.php(676): apply_filters()
#1 /home/wp/disk/wordpress_staging/wp-includes/plugin.php(212): WP_Hook->apply_filters()
#0 /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php(287): {closure}()
Stack trace:
[20-Apr-2021 15:10:35 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function {closure}(), 4 passed in /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php on line 287 and exactly 5 expected in /home/wp/disk/wordpress_staging/wp-content/plugins/td-composer/css-analyze/css-analyze.php:507
#7 /home/wp/disk/wordpress_staging/wp-includes/script-loader.php(20 in /home/wp/disk/wordpress_staging/wp-content/plugins/td-composer/css-analyze/css-analyze.php on line 507
#6 /home/wp/disk/wordpress_staging/wp-includes/plugin.php(484): WP_Hook->do_action()
#5 /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
#4 /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php(287): td_load_css_fonts()
#3 /home/wp/disk/wordpress_staging/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php(572): metadata_exists()
#2 /home/wp/disk/wordpress_staging/wp-includes/meta.php(676): apply_filters()
#1 /home/wp/disk/wordpress_staging/wp-includes/plugin.php(212): WP_Hook->apply_filters()
#0 /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php(287): {closure}()
Stack trace:
[20-Apr-2021 15:10:16 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function {closure}(), 4 passed in /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php on line 287 and exactly 5 expected in /home/wp/disk/wordpress_staging/wp-content/plugins/td-composer/css-analyze/css-analyze.php:507
#7 /home/wp/disk/wordpress_staging/wp-includes/script-loader.php(20 in /home/wp/disk/wordpress_staging/wp-content/plugins/td-composer/css-analyze/css-analyze.php on line 507
#6 /home/wp/disk/wordpress_staging/wp-includes/plugin.php(484): WP_Hook->do_action()
#5 /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
#4 /home/wp/disk/wordpress_staging/wp-includes/class-wp-hook.php(287): td_load_css_fonts()
Hello!
Please make sure your WordPress, TagDiv plugins are up to date.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the results!
Thank you!
Hello !
That is the sticky header. If you say that this is disabled it means that you are facing a caching issue. Please make sure to clear all your cache and try again. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello,
Please do a test using only tagDiv plugins, clear all cache, and see if the problem persists.
Thank you!
Hello!
Try to re-install the plugin Cloud Library and TagDiv Composer and please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
Please check if this requirement is set in .htaccess => https://www.screencast.com/t/D3i2ZA7K
Also, if you use Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader and see if the problem persists.
Also, if the problem persists this can be from some extra plugins, so please does a test using only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
Hope this helps you!
Thank you!
Hello,
Usually, the problem is from a cache plugin, because you are using the mobile theme plugin => https://www.screencast.com/t/mpbsqaVtX2kL, the mobile layout will have a different design and most of the cache plugins do not recognize this and provide the mobile version for desktop (or vice versa). We recommend using WP Super Cache plugin with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results.
Also, if you create a mobile page, please check if is set correctly => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
You can check this video about the Newspaper theme version on mobile and how to edit them -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
Hope this helps you!
Thank you!
Although I changed the logo in the footer part, it remains the same. I clear the cache, delete cookies, but the situation is the same.
Hello,
I just checked on my install and works well.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please let me know the steps you have done.
Thank you!
Hello,
Please do these steps
1. disable tagDiv Composer
2. uninstall tagDiv Composer
3. clear cache (if cache plugin exists)
4. re-install tagDiv Composer it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know about your results!
Thank you!
Hello,
I just checked your website and seems you an admin-ajax error=> https://www.screencast.com/t/SlR2JYg21, so this issue can be from the firewall or security module which blocks the admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this helps you!
Thank you!
