- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hello !
Please make sure that you have cleared your cache. For cache we recommend you using WP Super Cache as you can see here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hi,
I develop the https://capitallinkshipping.com/ and the performance of the site is too slow https://developers.google.com/speed/pagespeed/insights/
I use the WP Super Cache but the score is not too good.
Can I use the https://wordpress.org/plugins/hummingbird-performance/ ?
How can I improve the performace?
Thank you,
Stavros.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please note that we try to answer to as many topics we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM), we start from the oldest to newest, once that is set a new reply in a topic this will be move the new topics, therefore it can take some time until we get back to your topic.
I just cheeked this on my install and for my these the videos and link are embedded correctly, in most cases this is the problem that cause the errors, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem still persist please check these guides for Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Let me know the results!
Thank you!
Hi,
These changes are apply in tagDiv Composer? also when you save the changes these are saved correctly?
Make sure that you clear all cache after you make the changes and if there is still a problem, please provide some more details and some screenshots.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you do not have a plugin conflict in most cases this is the problem that cause the errors, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
Usually the h1 is set on logo, if you are using a cloud header from tagDiv Cloud Library, you can have a different H1 per page/posts, another way is to using the Page Builder + Page Title on page template, this should set your page title as h1 and remove the h1 from logo.
If you want that your title to have the h1 set instead of logo, then please check if you are using a cloud header, if yes, then you can edit it with tagDiv Composer and disable the h1 -> http://prntscr.com/q1ohji from desktop and make sure that you do the same for mobile logo -> https://www.screencast.com/t/xVUjIMUelXA2 -> https://www.screencast.com/t/ABTw6DUnbMjH and the problem will be solved!
For the featured image from mobile, please check in theme panel -> https://i.imgur.com/BiZNVMP.png if you are using the mobile theme plugin you need to remove from here -> https://i.imgur.com/HJLDVTl.png also make sure that you clear all cache after these changes.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hello !
Please make sure that you have cleared your cache. For cache we recommend you using WP Super Cache as you can see here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi Vlad,
You were right, a few of my Cloud Library templates had Google fonts set. I when through and switched all of those to non-Google fonts, but I’m still seeing Google fonts load in Google Page Speed Insights (even after clearing cache). And when I look at my page source code, and do control+F, I can see the google fonts code.
What am I missing?
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I think you are not reading my queries properly. Check my previous query to your this last reply.
I told that “For Home page, Other pages and Posts I got the solution on my own. (I have to re-edit all of them) But for category pages/sections, “DOWN ARROWS” are not visible yet.”
Both for Normal header and Sticky heard. Check the links below.
https://www.screencast.com/t/vwqpKRQTkf
https://www.screencast.com/t/waIXEHc9
I am talking about “CATEGOTRY” section/ pages and not on home page. Even I have attached the images for the same.
Please check all that first. I think you are in a hurry to give the answer without checking the query properly.
And for your information, I do clear cache 1 time at every 1-2 hours.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have cleared your cache. As you can see here: https://www.screencast.com/t/YV2wJvJpGw this is how your page looks on our side.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi. I have read all documents about image size and related to that. I still can do nothing with my image sizes. I made all images the same size, uploaded all images again, regenerated all thumbnails. Nothing. No cache. No browser cache.
For example, this post https://otea.net/best-and-most-useful-teas-for-immunity-boosting
In the post there are a few images + featured image (I turned it off). In block editor I set the images size as 600×450 but it doesn’t display this size on the screen. I see all the images much lager. Also I tried to reduce image size in post template. The same. Nothing work.
Please, help me find the way how I can control image size. Thanks
I don’t want to show any related article in my post, I disabled It from post setting in theme panel, But it is still there, I cleared cache using w3 total cache plugin, But again it’s there.
How can I stop showing those related articles?
* When using desktop – all images are being displayed correctly (both regular and incognito)
* When using Mobile view on Chrome (iPhone emulator) – all images are being displayed correctly (both regular and incognito)
* When using my own iPhone Mobile – 98% of the images are NOT being displayed at all
Disclaimer:
1. I’m no longer using Mobile Theme as it is not reliable enough for high volume traffic
2. I have checked and comply with the entire theme requirements
3. I have deactivated and reactivated only tagdiv plugins
4. I have clear the cache several times
5. I have enabled all images sizes via the theme panel
techshofy.com
Thanks for your reply.
!. My question was: Is it necessary to use a Cache Plugin with Mobile Theme? Can we use Mobile Theme without using a Cache Plugin?
2. I am using SiteGround for hosting services. And using their SG Optimizer plugin instead of any other cache plugin. It’s working fine with Newspaper theme. Will it work ok with the mobile theme as well?
Thanks & Regards…… Renu Bakshi
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
A cache plugin purges all the cache your website adds, no matter if you have mobile theme / responsive or any kind of theme. We highly suggest to our users to have 1 caching plugin all the time.
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
