- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please check this similar topic -> https://forum.tagdiv.com/topic/connection-lost/
Hope this will help!
Hi,
Please make sure that your problem is not caused by the cache plugin, please clear all cache and deactivate the cache plugin and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
My website o2festival.com doesn’t seem to be showing special characters. It is showing boxes instead of down arrows in the menu, a box with “eboa” instead of the search icon, a box with a smaller box insied, instead of the left and right arrows, etc. I have cleared the cache with wp super cache, but that did not resolve the issue. Can you give me any thoughts on how I might resolve this.
Thank you,
Quent
Hello Friend!
Soon after, having created the topic, I searched the entire forum for a solution, found some answers, saying that it was to disable all plugins, clear cache and disable even the child theme. Well, I did it all and nothing was resolved. Below is a print of what is happening to me.
https://drive.google.com/file/d/1LJBqSMCy2qNYygye4D6ABBajb6U6VAlG/view?usp=sharing
Importantly, only filters by category and multiple categories. Does not work filter by tags and especially the id post, which for me and my client is critical. Please help me.
The only active plugins are tagDiv Cloud Library, tagDiv Composer & tagDiv Social Counter.
There is also no child them and I have cleared the cache.
But it still does not work.
Any other solutions? Thanks!
Good Morning,
Finaly they were displayed correctly but on certain computers they are not seen, I have emptied the cache and I still can’t see them. What can it be due to?
Other question, I have a problem with the titles of the pages and the posts.
I can’t find the section to center the titles.
By default they are aligned to the left.
Thank you 🙂
Hi,
Then the ID of the script/style is the corrispective of the HTML Tag? Okay.. I try to do this, but one last question. I try to use Autoptimize for the cache and it remove all script/style from render blocking resources and don’t crash site. Why?
Thanks
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
As you can see here it works perfectly: https://www.screencast.com/t/MACKAKqDQ ;
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello,
This can be a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also from what I can see your thumbs do not display correctly -> http://prntscr.com/pke32r
Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
Hi,
Please make a test, please deactivate all non theme plugins, clear all cache and try again, in this way you’ll notice if it is a plugin conflict or not.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
The AMP plugin performs at its best when persistent object cache is enabled.
Please how can i fix that.
Secondly the theme i am using is Newsmag not Newspaper so i don’t have access to the tagDiv Cloud Library.
Hi,
I’ve just checked on my install and for me this is working properly, this can be a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
99% of times when this is the cache plugin. We do recommend using the WP Super Cache as you can find out here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure your cache is clear. I have made a quick video to see how your website loads to us: https://www.screencast.com/t/3nilMDBFl1u
Thank you !
Hello!
I am facing a strange and very stressful problem. The mobile theme, sometimes, is showing in computer and other times is showing the normal version (desktop) in mobile.
It can be the plugin cache?
Hi,
sorry for late reply. Honestly that problem solved by weird step. After i installed lets encrypt for SSL website, that page not have footer gap anymore. Before that i already cache that site with wp fastest cache and didn’t work.
But i want to report another bug on this theme.
First, for Instagram social counter not work for display a real counter. I tried to input another Instagram account but that’s not work. So, now i just input fixed counter number on that website.
second, why Instagram boxed layout didn’t show video image from Instagram feed just like this image Instagram Boxed Layout
Thank you.
Hi,
This can be a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please provide me a link where I can inspect this problem.
Thank you!
Hi @Precise14010,
This can be a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hello !
Please make sure that you are not facing a plugin issue. Deactivate all the plugins except tagdiv ones, clear the cache and see how it will work.
Thank you !
Hello !
Please make sure that you are not facing a plugin issue. Deactivate all the plugins except tagdiv ones, clear the cache and see how it will work.
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Your website seems to behave normally on multiple browsers.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
If you want to remove/hide the sticky menu, you need to edit the header template with tagDiv Composer, click on the sticky menu, click on the css tab -> https://www.screencast.com/t/T3TJ2hvJlD and check the display option, set it on hidden -> https://www.screencast.com/t/D57O79FFainD save the template and clear all cache.
If you are not using a cloud header make sure that these option are set on disable -> http://prntscr.com/p44m35
Hope this will help you!
Thanks.
