Search Results for 'cache'

Results from the Forum
Vlad S
tagDiv Staff

Hello !

This comes from the cache issue. We do recommend using a cache plugin like WP Super cache in order to fix this issue !

Thank you!

2amarketing
Participant
#0

Hellow our website built in Newspaper is having an issue. When we post to it the posts immediately appear on the desktop but not mobile. Have tested it over 20 times as this is a news site and my client is posting every hour or more. We are using CloudFlare with page rules set not to cache and W3TC caching plugin. The posts will simply not show up on mobile unless we manually clear all cache in W3TC.

Any any, any settings I need to be aware of for mobile with this theme?

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also the ROWs will not stretch if you are using background color or image.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a picture of your error so we can have an ideea.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

This can be a plugin conflict or some custom code set in page/template.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hello,

I’ve made the same settings as you, and for me is working correctly -> http://prntscr.com/pamsxe
Also this can be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hello,

This need to be set/change with tagDiv Composer -> http://prntscr.com/pamdyp

Please make sure that you do not have a plugin conflict or some custom code add on that page/post, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Check this guide carefully and make modifications if needed to have set the requierments as in our guide
https://forum.tagdiv.com/requirements-for-newspaper/

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Jorge Guevara
tagDiv Member

Hi, thanks for the reply, this is what I did.

Insert the code as directed. Save the changes.

1

Clear the cache through the super cache add-on and also the browser.

2

3

4

5

But the line still appears on the mobile device

6

7

8

9

I appreciate your help

Vlad S
tagDiv Staff

Hello !

This is what 3 iphones from our department see: https://www.screencast.com/t/3CJOnhhGF9

Please make sure that you have cleared your browsers cache.

Thank you !

Calin
tagDiv Staff

Hello,

Is look that you have some errors in console that provide this problem -> http://prntscr.com/pa6buh, please deactivate ALL plugins except tagDiv Composer and tagDiv Cloud library, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hello,

I can not find the code add in our website, please add the code, save the settings, clear all cache and try with a mobile device.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hello,

In order to change the background color for the top bar you’ll need to change the background color from Theme panel> Theme colors> Top menu -> http://prntscr.com/pa4nif

Please notice that this option -> http://varna-starost.si/slike-za-zemljevid/image-3.png is only to show the sticky menu in tagDiv Composer.
If you want to remove/hide the sticky menu, you need to edit the header template with tagDiv Composer, click on the sticky menu, click on the css tab -> https://www.screencast.com/t/T3TJ2hvJlD and check the display option, set it on hidden -> https://www.screencast.com/t/D57O79FFainD save the template and clear all cache ( also you need to set this option per each device).
If you are not using a cloud header make sure that these option are set on disable -> http://prntscr.com/p44m35

Thank you!

pattydavid
tagDiv Member

I deactivated all plugins except the tagDiv composer, cleared all caches, and still experienced the same issues. Could this be caused by the fact that I didn’t install the demos when I installed the theme?

Denis Perić
tagDiv Member

this is list of my plugins;

Akismet Anti-Spam
Autoptimize
Check and Enable GZIP compression
Coming Soon Page & Maintenance Mode by SeedProd
Contact Form 7
Jetpack by WordPress.com
Really Simple SSL
Regenerate Thumbnails
tagDiv Cloud Library
tagDiv Composer
tagDiv Newsletter
tagDiv Social Counter
tagDiv Speed Booster
WP Super Cache
WP User Avatar
WP-Copyright-Protection
WPS Hide Login
Yoast SEO

i tried but the same problem… can you try on several different computers enter in my site and see if it happens to you. I have no problem with this on my computer. but this was reported to me by a couple of friends. they still have problems

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

This function works on our side. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hello,

I just checked this problem and for me is working normally, please provide some more details, what header are you trying to edit?
Also this can be a plugin conflict, please deactivate ALL plugins except tagDiv Composer and tagDiv Cloud library, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hello,

Did you made some changes in theme core? also you can check the theme requirements to make sure that are set as in our guide from here – https://forum.tagdiv.com/requirements-for-newspaper/

Also this can be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please check this similar topic ->https://forum.tagdiv.com/topic/hi-all-icons-social-media-search-icons-etc/

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also make sure that you install the theme as in our documentation from here .
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hello,

Please make sure that you clear all cache after you remove the ads, also if you are using some mobile plugins, please check the ads section from these plugins, for example if you are using the mobile theme plugin -> http://prntscr.com/p9omsb
If there is still a problem, please provide me a link where I can inspect this problem.

Thank you!

Viewing 25 results - 13,401 through 13,425 (of 29,810 total)