- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Happy to help. Just another advice @hadlines, set expiration of cache to 8 days. 4 hours is abit less.
Hello, I’m using WP-Fastest-Cache as my cache plugin for many causes. But with the last update and replacement of composer plugin, I noticed something wrong. When the cache is on, images in blocks are not visible to vister. I sent an e-mail to author of cache plugin but I also wanted to inform you too.
Hi,
Maybe it is a caching issue if the count is not updating. Try clearing any caching installed. The host could have a cache also, you could check if that is the case.
I see that you have an older version of the theme, you should consider updating the theme as well to the latest version
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Thanks
Hello Catalin,
I am using header style 10 and not 11 as shown in this screenshot here : https://www.screencast.com/t/KDMpiKKwIB. I have however tried your code and selected style header 11 to check that addition of custom CSS in the CSS box was working and it seems it doesn’t. Nothing changes on the site. I then cleared all browser caches, but nothing changes. I admit I am stuck.
Hi,
If you have installed the latest plugin version, try to clear the browser cache (Example for Chrome – https://www.screencast.com/t/f9Q66lPx1fY) or use a different browser, then set the social counter.
If it still does not work for you, please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Leave the social counter configured.
Also paste a link to this topic in your email, so we can identify you.
Thanks
Hello 2rybinsk,
Please ensure that you have right made your theme installing via FTP way and then, check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if you are using some untested plugins which can cause some interference, try to remove all of them, clear all the caches and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello israk.m,
Try to disable all the untested plugins which might interact with the theme core files and cause a lot of unknown issues. Clear all the caches and check the results. If the problem is still there, you should make a new clean install from scratch via FTP way.
Thanks for the message!
Hello WENHUI,
Please check your plugins list and if you are using some untested plugins, please try to disable all of them leave just Visual Composer to active, clear all the caches and install only the plugins that come bundled with the theme core files and check the results. If you are using the CDN system, try to purge all the files, clear all the caches and check the results. If the problem is still there, try to make a new clean install from scratch via FTP way and check the results. Should work as expected.
Thanks for the message!
Hello,
This is a plugin conflict as we have encountered plugins that removed theme options in the past. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This is a strange issue. We have not encountered it before. It could be a conflict somewhere so please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there afterwards, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
Hi,
I cannot say for sure where the errors appear on your site but they do not seem to be css related.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi Catalin,
A huge thanks for your prompt reply ! I installed the latest theme and plugins Newspaper 8 released yesterday and performed the cache clearing you advised. Thanks a lot for the screenshot by the way because it seems I didn’t have all the necessary boxes checked. Adding this little image to the help page would be a good idea ! 😉
Unfortunately my setup was still not working so I completed my journey with drvarun5179 below. Thanks to the link he provided I was able to retrieve an access token for debug. Unfortunately, this didn’t make the counter work either. I am starting to suspect the problem I have is on my Facebook account’s side. I have tried different things with the identifier of my main account and of my Facebook page but nothing seems to be working so far. I’ll dig deeper and will come back to you if nothing works.
Have a great day !
Hi,
I have installed the demo you mention but I do not have any problem what so ever. Try deactivating all your plugins except the ones provided with the theme, clear any installed cache and install the demo again. Also check the theme system status and make modifications if needed to the parameters mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Please let us know if you still have a problem.
Thanks
Hello Gaizkan,
I have inspected your website and I saw that you are some untested plugins which might interact with the theme core files and cause a lot of unknown issues. If you want to use all the theme settings without any problems, you should use only our tested plugins, clear all the caches and CDN files and check the results.
Thanks for the message!
Hello LGA2017,
Thank you for your appreciations! Notice that the Access Token should work as expected because it was fully tested and it seems to work as properly. Ensure that you are using the latest theme version with the latest version of required plugins, clear all the caches and check the results. And very important: clear all your caching including the browser cache. Example for chrome: https://www.screencast.com/t/f9Q66lPx1fY
Now the access token should work as before.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello,
I have a problem with icons on Chrome: https://s27.postimg.org/pwbrjsgf7/Screen_Shot_2017-05-24_at_2.03.17_PM.png
In Safari for example everything is ok: https://s27.postimg.org/j7583rv37/Screen_Shot_2017-05-24_at_2.04.51_PM.png
I already clean all my data, cache, cookies, etc, and I have Chrome in the last version.
What’s the problem?
Thanks!
Worked for me too after clearing cache.
Hello everyone
I notice after this update a lot of users are in troubles and i think its necesary to explaint what to do in one unique post.
Every time tagdiv launch a big update, 1 to 2, 2 to 3, 3 to 4, 4 to 5, 5 to 6, 6 to 7, etc. everybody experiences a lot of issues because are a lot of differente code in the theme and everybody has different configurations and setups on your sites. Its impossible to made this kind of update just whit one clic.
In my experience this is the correct way to Update to Newspaper 8 in 7 Steps
1) Download the theme
2) deactivate every plugins
3) upload the theme via FTP and overwrite. Or set default wordpress theme, delete newspaper 7 and upload the new update.
4) activate the theme.
5) Go to theme panel and clic on install demos, now select your prefer demo and uncheck “include content”, then clic on install button. This will overwrite all settings and set the demo style on your site.
6) YES, you need to configure again your site whit your logo and preferences.
7) activate plugins one by one and check if some plugin produces some problem.
Thats all. You will have not problems ussing this mettod and just take 10 or less minuts
Regards
Hi all,
I have upload the theme to the new version and I have been experienced problems since then.
Some of the posts don’t show any images.
When a post show images, as soon as they are shown, the menu disappear. If I scroll down the page and scroll up again the menu is shown.
I have cleared the cache on the server and the CDN. I try it with chrome and microsoft Edge. Still nothing.
Could you assist please?
https://www.debilbaopues.com
UPDATED: If I deactivate “USE LOADING ANIMATION IMAGE” the images are shown
UPDATED: I deactivate STICKY MENU Smart snap option and the menu is showing always.
Nevertheless I would like some advice to activate those options I have deactivated.
Thanks
Hi guys !
First of all a huge thanks for the fantastic theme ! Newspaper8 has been working as a charm for me so far except for one thing which is that I can’t manage to get my Facebook Access Token. This means that the Facebook social count of my page is stuck at 0 when it has 460 in total. I have followed the steps of the help very precisely and even cleared my cache as advised (I work with Chrome). Is there another way I can get this token?
Many thanks in advance for your answer.
Tagdiv composer slowed the site speed (I cleaned all caches)
Tests with:
Pingdom
Gtmetrix
PageSpeed
I returned to WPBakery Visual Composer until performance improvement.
I tried Firefox and Chrome on Android. Same problem. Should I disable the WP Super Cache?
Hello anachakmobile,
Try to re-download again the latest theme version and you should make a new FTP install. Clear all the caches and check the results. Should work.
Hope this helps and let us know how it goes!
Thanks for the message!
Thanks. Disabling WP Super Cache seems to have fixed the issue.
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Please note that you use visual composer on posts and this was never the intended way of using the page builder.
Thank you!
