- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Delete plugin ?
Turn off ability for core files to be edited by WordPress via functions.php.
Check your home page template.
Check your functions.php file for something added to it by plugin.
Delete any entry added to your MySQL dbase by the plugin.
Resave permalinks, clear cache; clear transients with WP-Optimize.
( I don’t work here. )
2. problem is solved by your custom css code;
.td-stretch-height {
height: 100%;
width: 100.03%;
margin: 0;
position: relative;
}
.wp super cache problem continues…
Hi,
I have 2 problem,
1)I installed Wp Super Cache plugin due to your advise. When I make speed test I see that plugin does not work properly. Site seems has gzip, minify… problems.
For example the test result for my homepage from pagespeed insight; mobil: 31/100, desktop: 32/100
what should do to solve caching problem? it is about .httacces file or from my server side, what is the solutions?
2) In some of my post I use style 6 for featured image. After a while it seems the image has problem;
etc: https://gezipgordum.com/vizesiz-seyahat-edilebilen-10-guzel-ulke/
how can I solve it?
regards
Sami
I am working on setting up my site https://theindianinvestors.com/ and makes multiple changes daily. Lately, I have been seeing that changes made on site using wordpress admin are not visible when I “Preview Change” or even try testing opening a new tab on chrome.
Think this might be related to cache or something similar and the question is how do I turn it off so that changes made are visible immediately. I did setup the cloudflare CDN and even changing it to “development” mode makes no difference.
Can someone please share a solution ?
Thanks
Just installed newspaper in a site under a multisite config
Get this msg when U access from mobile
“”The mobile theme path couldn’t be set. Please check if you already have another mobile theme plugin active and disable it (ex. Jetpack Mobile Theme or similar). If you use a cache plugin clear it before checking the results.
I have disabled the Jetpack plugin from the site and flushed the cache
There are no others themes in the sub site
What am I missing ? Help appreciated !
Hi there,
I’m trying to do some SEO optimization and I’ve realized that the front page using blocks isn’t the best, since there isn’t a lot of text in google’s Text-Only cache. I have two ideas I’d like to try, but I’m not sure if they’re do-able with the theme’s current capabilities:
1) I’d like all photos on the homepage that are rendered by the blocks/modules to use an “alt” tag.
2) I’d like all excerpts to be the meta description instead of the first X amount of words in the post.
Does anyone know where I can tweak these? Thank you!
Best,
Miranda
Hi –
I have followed the forum topics. I have followed the installation instructions.
After deleting the Social counter plugin, clearing my browser cache and the site cache, downloading the latest version of Newspaper & and reinstalling the plugin, (Twice), I still cannot get Facebook to work. The “get access token” stays in the mode “please wait”
I am also having trouble with Youtube. But Facebook is critical.
Help.
Thanks.
All of the block settings are and were enabled. I also cleared cache, regenerated thumbs, still an issue.
My site is private due to being a work effort.
Can you please email me and i’ll set you up with a login?
Unfortunately we cannot offer any solution for untested plugins. We only recommend wp super cache. Other cache plugins are not tested and we cannot provide any solutions for their functionality, settings or implementation
Thank you!
Hello tilakmarg,
Ensure that you are using the latest theme version and if you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. The bbPress plugins are compatible with the theme and should work as properly. Probably, you untested plugins might affect this functionality. Try to switch to a default theme and check the results.
Thanks for your understanding!
Thanks but fastest caché give better results and can min html, CSS… But now Doesnt work 🙁 in my another website works very well with newspaper theme.
Hi,
There is no need to use a hack to display the images properly. The theme automatically creates the necessary thumbnails needed for the blocks or big grids, from the featured image you set on the post
– https://forum.tagdiv.com/theme-thumbs/
You can use this guide to regenerate the thumbnails if they are not displaying properly
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
After the regeneration process is complete, please clear any caching installed.
Also as it is usually the case for most image problems, some plugin you have installed could be interfering with the theme, causing this issue. You could try to disable them all except the ones bundled with the theme, clear the cache if you have one installed, and check to see if the problem is still there.
If you try these suggestions and the result is not favorable, please provide a link to your website, so we can inspect it.
Thanks
Hi,
You are receiving support from the tagDiv staff as well, do not worry :). The support is here present and accounted for. We answer every message from oldest to newest. We usually respond in 24h tops except for the weekend but this depends on the amount of messages we have. If there are lots and lots of requests the answer can come a bit late because we did not manage to respond to everyone up to your topic. Having lots of replies back and forth also influences the response as the topic gets fresher on each reply.
Now for the matter at hand. If the export and import of the theme settings does not work properly, it probably means one of the 2 processes is not working properly. Most likely the import.
This can be caused by plugin conflicts, memory allocation, hosting file permissions or a number of different causes that can prevent the theme from importing settings.
1) please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
2) Please increase memory allocation by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
3) Please check file permissions and specific hosting permissions: https://codex.wordpress.org/Changing_File_Permissions
I hope this helps.
Thank you!
Hello,
The only cache plugin tested and recommended to be used with our theme is Wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
As you can imagine, we did not pick this plugin randomly. We are aware there are faster cache plugins out there but this one is the only one we found so far that is fully compatible with our theme. The other cache plugins all have different issues that prevented us from marking them as recommended.
Thank you!
Hello pascalvieille,
First of all, if you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. The smart sidebar is a too sensible feature and if your have some untested plugins, the functionality of it might be damaged, sorry! After this, if your problem is still there, please provide your website URL so I can take a closer look at it.
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello good it turns out I have a problem with the cache on mobile with this template and the fastest cache plugin. I use this plugin because it gives me better score than super cache. The case is that now every time I publish does not leave the last post if I enter from the cache in mobile, I have tried deleting the cache manually and others and nothing works only if I disable the plugin, some idea.
Hi Bogdan,
I believe my permission settings and system status parameters are all fine, as I am able to download, install, activate and use other plugins. For some reason, it’s only the tag div social counter that’s giving me trouble.
As mentioned, I already tried disabling all plugins and clearing my cache, but it didn’t work. Do you have any other suggestions for how to get the plugin to work?
Thanks,
Dave
Hi Catalin,
I checked the Video box in the post as suggested, and then cleared the cache, and I still see the HTML code. Is there something else I should do? Ideas?
Note, the client mentioned that the HTML code is showing (not on the individual page) but in search results or in listing of posts.
Thanks
K
Hello,
We know you have been our client for a long period of time, but you may be using plugins that can become incompatible at any point if they are not on the recommended list, or you could have a custom modification that is no longer compatible with the theme code.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello wilfredo,
My advice is trying to make a new fresh install from scratch via FTP way, disable all of the untested plugins if you are using something like this, clear all your caches, purge all CDN files if you are using the CDN system, make sure that you are suing the latest version of theme and the PHP 7.0 or less.
Thanks for your understanding and let us know how it goes after you will follow these required steps.
OK, This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If you still have issues with it afterwards, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
Hello ryan_lipton,
I have inspected your source page of your website and I saw that you are using a lot of untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet. -> https://www.screencast.com/t/vqDEeoCYvj Notice that we cannot provide theme support if you are using these untested plugins. Try to make a new sub-domain with a fresh install where you should install only the default theme and check the homepage post module and see how it will work or not. This element has been tested with the theme and seems to work as expected.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello TomasCabezuelo,
I have inspected your website and I saw that you are using a lot of untested plugins which can interact with the theme core file and cause a lot of unknown issues. It is possible that plugins to affect the theme responsiveness. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If the problem is still there, you should make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If you will check the theme responsiveness, you should consult our demo preview, here -> https://demo.tagdiv.com/newspaper/
Hope this helps and let us know how it goes!
Thanks for the message!
Hello Escobar,
I have inspected your website on iPad device and the header seems to work as expected, as you can see here -> https://www.screencast.com/t/NZc9YtQWQywg Notice that the menu on iPad has not been designed to be in hamburger mode. This menu style is only available on mobile. Please keep in mind that the theme is optimized to work as expected on all devices (desktop/Tablet/iPad/Mobile) and this thing can be verified on our demo here -> https://demo.tagdiv.com/newsmag/ Notice that each additional customization will affect the theme and if it is not right added, might influence the entire theme and the responsiveness. If your problem is still there after clearing your caches, I suggest you making a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core file and rule out any conflicting plugins.
Thanks for your understanding!
