- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Ok, managed to get the php.ini problem sorted out with my hosting provider. This is my system panel right now:
Everything looking good I guess? Still, no success in saving the translation settings. I should also say, this is the only setting that I cannot save. Everything else has always been working just fine.
As for plugins: I only use three not tested plugins that I all deactivated, but that didn’t help:
Cookie Law Info
Limit Login Attempts
Reveal IDs
I’m also using WP Super Cache and WP User Avatar which are supported. (Also deactivated WP Super Cache, didn’t help.)
Any ideas? Many thanks,
Manfred
Hi,
It is recommended to use the WP Super Cache plugin, here is a guide to help you configure the cache – https://forum.tagdiv.com/cache-plugin-install-and-configure/ and also you can make improvements to the site loading speed using this tutorial here – https://forum.tagdiv.com/how-to-make-the-site-faster/ You could always search the forum for tips and valuable insight from our users, on how to improve page speed.
Thanks
Hello annors,
Clear all your caches, purge all CDN files and check the results. Also, if the problem is still there, please make a screenshot to your System Status and provide me so I can inspect it.
Thanks for the message!
Hello JJ0000,
Most likely, this error happens due to your PHP memory which probably is exhausted, and that’s why you got this error. Try to increase your system status according to our guide here -> https://forum.tagdiv.com/system-status-parameters-guide/ and also, if the problem is still there, please provide a screenshot with your system status configuration so I can see it. Clear all your caches, purge CDN files and check the results. Also, if you are using some untested plugins, remove all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Thanks for your understanding!
Hi,
That is a default ad size so it should be there from the start, and the code used in the theme file seems valid. Try to disable all the plugins except Visual composer, clear the cache and purge cdn files if used. Also check any custom code you might have entered in theme panel or added to the theme files, and deactivate the child theme if you have one.
Thanks
Hello communiquel,
Please ensure that you are using the latest version of the theme. Otherwise, you should update it to the latest one via FTP way, increase the system status according to our documentation guide here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all your caches, purge all CDN files and check the results. If the problem is still there, try to make a new fresh install from scratch via FTP way and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Website based on ur theme Newspaper slown down after last update. Someone have maybe the same problem?
Can we use your td-speed-booster with wp super cache? How exactly this plugin work (speed booster)?
Hello Ace,
I guess that you do not use the correct layout in your backend in Visual Composer. Use the layout 1/1 and add your desired blocks, like this -> https://www.screencast.com/t/TatBYdyD1 Clear all your caches and check the results.
Thanks for your understanding!
Hi,
@Hivvu If you tried disabling all (very important) the plugins except Visual composer, cleared the cache maybe something else if interfering with the theme js. Try disabling the child theme and check any custom code you may have added in theme panel, or to the theme files. Also make sure you use the latest version of the bundled plugins (I see you are using the speed booster plugin)
Thanks
Hello natagrit,
In the future, if you use the Newspaper Theme, please write us in the correct section and not here because here is Newsmag section, sorry!
Please keep in mind that our Mobile Theme was tested only with WP Super Cache and also, we cannot recommend any others plugins in this regard, sorry! Also, the W3 Total Cache is not tested with the theme and we have bad reports regarding on this problematic plugin with our theme, sorry!
If you want to bring best results with our theme, please respect and use all the plugins according to our documentation.
Thanks for your understanding!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If this does not fix it, please try to reinstall the theme via ftp using this guide: https://forum.tagdiv.com/install-via-ftp/
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also please make sure your system status is set properly like this guide suggests: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
It could be a faulty theme install so please install the theme again using this guide: https://forum.tagdiv.com/install-via-ftp/
Please also disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello phirbhinews,
1)I have inspected your website, and I saw that your Social Counter still not working as expected. Please ensure that you have installed it according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial/ You have to install only the plugins which come bundled with the theme and rule out any conflicting plugins. Clear all your caches, purge CDN files and check the results.
2)If you want to edit this type of section from your website, notice that you should do it from backend in Visual Composer like this -> https://www.screencast.com/t/5l1QawH2uHe This is a tab element from Visual Composer which has been customized by our web designers.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello manumahajan26,
I have inspected again your website on specific URL where you reports this issue and I did not saw any problem with your sidebar, as you can see in the following video here -> https://www.screencast.com/t/ohhUoMO38 Try to clear all your caches, purge all CDN files and check the results. If the problem persist, try to make a new fresh install via FTP way according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Thanks for your understanding!
Sorry. I was referring to Newspaper, that is what we are using.
A couple of comments from customer perspective.
1. “You should disable the server cache ”
—- To the best of my understanding you can’t really disable the servr cache on WP engine (and why should you :))
And WP engine doesn”t allow to use W3 Total Cache at all.
So you are basically either forcing your customers to use different hosting or to not to use your mobile theme.
It doesn’t seem like a great approach.
Majority of my clients are on WP Engine.
2. My personal experience with W3 Total Cache is pretty bad – it broken a couple if sites (even with minify feature disabled, so it is a good plugin – but it is hit and miss.)
Thanks i had plan to use opcache. Yes i saw you recommend WP Supercache in documentation but i mainly had better result with W3TC in overall experience (if you know what you are doing my experience is that W3TC is far better).
Since you suggested it I’ll use WP Supercache though…and will see from there.
Thanks
PHP 5.6 and PHP7 include ‘opcache’ support inherently, so you might look into that.
For WP caching, there is recommended solution in the theme docs.
Hi.
We have an issue regarding WordPress comments. When an user tries to comment, it is not possible. They fill all the mandatory fields but when pressing “submit”, it appears a red sentence saying “Please enter your comment”. You can see it here: https://www.screencast.com/t/9PYVpDOGzB4M
We have tried clearing cache but it doesn’t work.
What can we do?
Thanks!
Hello,
I see in your documentation that you recommend APC. I like APC and i had good performance with it. However recently we prefer PHP 7 on our project because of other things – and APC is not officially supported on PHP 7. Can you offer opinion on viable 3rd party alternative? Apart from builtin cache.
Kind regards
As I’m using Newspaper 7 template its having an issue with cache and I think I need to update the template to resolve the issue, I want to download latest version of Newpaper 7 or do I need to update the template If I do that then I may loss some settings! help me! thanks
Hi,
Please provide a link to your website pointing to the problem so we can inspect it. An image inserted in the post content should display where you position it inside the post structure – https://www.screencast.com/t/Kwg9djNH – https://www.screencast.com/t/BwpPad6nU Maybe a plugin could affect this, you could try to deactivate all your plugins except Visual composer, clear the cache and check again.
Thanks
Hi Matt,
You can use both but please make sure you set them exactly like explained here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
and https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
