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Hi
Try to deactivate all plugin except Vistula Composer, clear all caches then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
I hope this helps.
Thanks!
Hello schwalm,
It seems to be a conflict between your untested plugins and mobile theme. I have checked your website and I saw that you are using a lot of untested plugins which could interfere with the theme and generate a lot of unknown issues -> http://screencast.com/t/gYuH2Hy2P3 Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file is you are using CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please notice that the mobile theme is tested and do not create this type of behavior for my side.
Hope this helps and let us know how it goes!
Thanks.
Hello Rhonda,
It seems to be a strange behaviour. I suspect this problem come from your caching. Maybe, after your updating to the latest version of the theme, your caches were cleared and the post appears.
Thanks for your message!
Hi
That is an inline css which cannot be overwritten from outside so you have to edit your posts and either change the value as i’ve indicated above or remove the fluid-width-video-wrapper container which include the videos. Also try to deactivate all plugins except Visual Composer, clear all caches then test again. It may be possible that this container to be added by one of your installed plugins.
Thanks!
Hi Catalin,
Updated the theme via FTP as suggested, but it doesn’t seems to help. Also, I am using Visual Composer 4.11.2. Cleared the cache as well.
Does W3 Total Cache works fine with the theme?
Looks fine here. I’m assuming localpulse.net as the website. Loads fine in Chrome. Maybe it was a cache plugin and you didn’t clear the cache?
Hello,
I followed your directions, cleared the cache and disabled all the plugins. Here is the video proof https://youtu.be/r_PiYbdvxmg Unfortunately it didn’t help. Please advise.
Thanks,
Denis.
Hi there,
I am getting the following error every now and then after upgrading to latest version of Newspaper theme at 10KeyThings.com
Warning: Cannot modify header information – headers already sent by (output started at /home/content/p3pnexwpnas10_data01/27/2779827/html/wp-content/object-cache.php:520) in /home/content/p3pnexwpnas10_data01/27/2779827/html/wp-includes/pluggable.php on line 1171
I need to Flush Cache to make it working. But this problem is so frequent. I am now just fed up. Please suggest some solution.
Best Regards,
Hi thanks for the help. It’s weird i added your code, cleared cloudflare cache and phone cache, reloaded several times but the problem remains the same.
Hi there,
1. After the last 2 updates (currently v7.1 + v4.11.2 Visual Composer) I can no longer see the visual composer on any page? If I switch to Classic mode the code is there but when I go to Backend editor I see a blank page. After testing all my plugins I found the conflict to be with the TagDiv Mobile Theme v1.0
I run through Cloudflare and have cleared all caches there and in the browser.
2. I get pages loading OK but sometimes a random mobile page will load for no reason? ie. Mobile menu and full width image and text with no sidebars?
3. On mobile the only two pages in the menu do not load. They were loading but now they dont after the latest update. I also had some mobile menus loading correctly with the drop down for sub menu or secondary menu working but now all I get is the top level menu? The menu has two pages with all the other links (including sub menus) being category links.
I am also running and testing the AMP for WordPress and Glue for Yoast SEO & AMP. I would like to know if these are compatible and or if this is what you already do with the new mobile app version? Turning these off made no change to these issues?
The site is: http://coconutoilpost.com/
Regards
Peter
Safari in iPhone and yes I cleared cache
Hello tessera,
I have tested on my side and everything seems to work as properly. I suppose that this issue comes from your caching plugin. Please try to clear all your caches and test it again. If your problem is still there, please provide more details regarding in which case the error occurs.
Thanks for your message!
Hi
Please make sure that you’re using V 3.2 of Social Counter plugin which is included in V 2.3.7 of the theme. Also try to clear the cache memory then test again.
Let me know how it goes and if the problem persist please provide your site url so I can have a closer look.
Thanks!
Hi,
i tested this and saw the error. This seems to be a js error. This is most likely a plugin conflict.
Please deactivate all plugins except visual composer, clear cache and reset cdn files. Then check your site again. If the problem is no longer there, you need to identify the plugin causing the issue.
Let us know how it goes.
Thank you!
Hello raulpuig,
Please notice that you have fully updated your theme through FTP according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and also, please ensure that you have updated all your required plugins to the latest version of them ->Social Counter 4.0 and Visual Composer ->4.11.2, clear all your caches and test it again. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Also, if your problem is still there after this advice, please provide your website URL so I can further inspect your problem.
Thanks for your understanding!
Hello advertplus,
Please try to update your theme to the latest version of the theme and also, please ensured that you have updated all your require plugins -> Visual Composer ->4.11.2, Social Counter 4.0, WordPress 4.5.2, clear all your caches and test it again. Please update your theme only via FTP according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thanks.
Hi,
Unfortunately i cannot access your site so I cannot say for sure what is wrong. Please disable all plugins excepot visual composer, clear cache and reset cdn files if you use it. Also make sure you update your theme by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hi,
Please first try the theme without any other plugins so you can rule out a plugin conflict. Disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check the site again. If the problem is still there, something might have gone wrong when installing the theme. Please try to delete it and install it again via ftp by using this method: https://forum.tagdiv.com/install-via-ftp/
Also if you use a child theme, please disable it and use the main theme.
Let us know how it goes.
Thank you!
Can you give me some help, please? 3 days later my facebook account shows same 0 count.
I have installed: Social Counter 4.0 , Newspaper 7.0.1, Visual Composer 4.11.2.
I tried everything. Reinstalled plugins, clear cache from WP Super Cache and also from Cloudflare. Since I updated to last version of the theme the FB counter is stuck at 0.
Thank you in advance(Mersi),
BW
Hi Catalin,
The Speed Booster was the problem, once disabled, everything works correctly.
The plugins I have installed are , pretty link, WP super cache and an optimized images plugin.
Ad1. Done – thx
Ad2. http://test.nanowo-zdrowie.pl/ sometimes it shows that 0tag.com is loading and sometimes that google adsense is loading extremly slow. What can be reason? Server is quite fast, it is VPS not shared hosting.
Ad3. General site is loading quite slow, i have wp super cache, any advice how to speed it up?
Hello yachtsailingcharter,
Please ensure that you have activated this feature from your panel. For more information about this feature, please consult our documentation here -> https://forum.tagdiv.com/top-bar-templates/ Also, please try without any untested plugins which could interact with our theme and can cause a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Thanks.
Hello masc,
What do you want to mean through precise? The widget was tested before realeasing and was working fine. Please notice that your cache might be influenced by your caching plugin. Please try it without any plugins, clear all your cache and test it again. If you problem is still there, please provide more details about your issue for a well understanding in this regard. Also, please provide some useful screenshots with this problem and also, provide your website URL so we can identify the origin of this type of issue.
Thanks for your understanding!
