- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hi
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
Thanks!
Hi
I’ve checked your site and noticed that you’re using V 2.3.5 of the theme. After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
Thanks!
Hi,
Please make sure you follow this guide to set it up properly and allow it a bit of time to update as it will only make a few requests per day and is also affected by cache: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
Thank you
Hi
You’re still not using image’s thumb for your grid as can be seen here: http://screencast.com/t/lgynoqdDsCmV This is image’s url displayed in big grid but not links to a thumb, it links to a re-sized image.
Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then regenerate the thumbs again. Also if you made any changes in theme’s core files make sure they don’t break images cop system.
Thanks!
Hi,
Please try to disable all your plugins except visual composer and clear cache again to rule out a plugin conflict. We have no such reports yet of the theme update causing these issues. Please provide a link to your site so we can inspect it.
Thank you!
See theme docs. You need to activate the ajax counter when using cache.
Hello,
How can I allow the page views not being saved in cache?
I’m using WP Super Cache plugin. When the cache plugin is enabled, the page views don’t update when a new user visits.
Please help 🙂
Thank you
I tried version 7 on my localhost and I saw mobile menu on desktop too. I just hit Ctrl + F5 and cleared caches. Problem solved for me.
Hi Catalin,
Thanks a lot for the reply, my Newspaper version is 6.7.2 (I updated it 2 days ago, and didi not know there was a 7).
Problem: Facebook counter does not count. Youtube counter works OK.
Steps I have done:
– Deacivate and delete Social Counter plugin
– Delete cache
– Deactivate Newspaper theme, installed version 6.7.2, and activated it
– Installed again Social Counter (3.2)
– Updated Visual Composer to 4.11.2
but still Social counter does not work with FB.
Here es the site: http://futurhobby.com/magaz/
Any other things I could try, please?
Thanks again for the support,
I’ve updated to Newspaper 7 and for some reason the website is showing expanded mobile menu on all the pages. I’ve searched the forum, based on your tips, I deactivated all plugins except visual composer, cleared cache and still it is showing. Our site:http://techiewheels.com Pls help
Fully understand the need to update a child theme, but most developers will advise on any changes required to child themes in their readme or revisions. Anyway, we’ve got nothing in our child theme functions apart from a minor revision to the author element. Nothing that affects page layout. We’ve recreated the child theme, but that has made no difference.
We’ve got the social counter to show by uninstalling/reinstalling, but the counters have reset to zero.
We still have the display issues on chrome for any user that has not cleared their cache.
VC will show in Firefox now, but still fails to load on Chrome, even with cleared caches/cookies, unless the divtag mobile theme is installed.
Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files in order to rule out a plugin conflict. If the problem is still there with the news ticker, please send us an email at contact@tagdiv.com and provide wp-admin se we can login and inspect the issue.
As for the mega-menu, please follow this topic to see how you should set it up properly: https://forum.tagdiv.com/topic/mega-menu-not-working/
Thank you!
Mobile theme plugin: disabled
Cloudflare cache: cleared
Mobile browser cache: cleared
Nothing changed
http://www.mixamex.com/wp-content/uploads/2016/05/C.jpg
Hi
I’ve double checked your site again and noticed that the thumbs for are not generate properly. Try to regenerate all thumbnails fowling this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ clear all caches then test again.
Thanks!
Hello mixamex.com,
Please notice that if you want to get rid of the mobile theme, the only way is to disable that plugin which has this functionality in our theme, right? Please try to clear all your caches and check again the results.
Thanks.
Please, where can I find the 4.0 version of the Social Counter? I try to update from panel and all I get is the version 3.2…
so my facebook counter only shows 0:
http://futurhobby.com/magaz/
I have updated theme, plugins, deleted cache… what am I missing, please?
Thank you!
Salutare,
Te rog incearca din nou sa faci upodate-ul pentru ca nu ne-am intalnit cu astfel de erori pana acum. https://forum.tagdiv.com/install-via-ftp/
Incearca te rog si fara child theme si fara plugin-uri (disable la toate exceptand visual composer si clear la cache)
Grid-ul din tema mobila functioneaza ca cel de pe pagina de categorii. Nu se pot filtra resultatele ci sunt afisate doar cele mai recente posturi. Aceasta decizie a fost luata pentru a avea viteza cat mai mare pe mobile.
Plugin-ul poate fi dezactivat si atunci varianta desktop va fi afisata si pe mobil ca si pana acum. Meniurile noi vor fi prezente si fara tema mobila instalata.
Multumesc.
Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files.
This will rule out a plugin conflict. Next, hit the ‘save’ button in the theme panel again for the theme to grab the settings from your previous install. Another thing to try is to activate the main theme if you use a child theme (a child theme is not update proof and it will have to be updated as well)
Let us know how it goes.
Thank you!
Hello alexander-greco,
Please ensure that you have done your update via FTP and also, please check if you are using the latest version of Social Counter plugin (v. 4.0) After checking the results, please try to clear all your caches, purge your CDN files if you are using and then you can check the results.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hello,
The social counter works as expected. Please try to set it up properly by following this guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
Then either clear your cache or wait for it to update as it;s not a live count. It makes a few request per day to grab the count.
As for the mobile theme, we have no reports of this yet. Was this issue with the mobile theme installed or without the mobile theme plugin?
Thank you!
Hello pietro89,
The latest version of WordPress ‘break’ the Visual Composer. Please try to update the theme to the latest version (v.7.0) and also, the Visual Composer to the latest version (4.11.2), clears all your caches and check the results and see how it works.
Hope this helps and let us know how it goes!
Thanks.
Hello sudhanshu15,
I suspect to be conflicting plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out this issue. Also, if you need some additional customization through code, please try to remove them and check again the results.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hi,
We have tested the theme and have no such reports. Please try to disable all plugins except visual composer, clear cache and reset cdn files. It displays fine on our end and on our live demo: http://demo.tagdiv.com/newspaper/
Thank you!
Hi,
Something must have gone wrong with the updating process or maybe you use a child theme from newspaper 6. Please try to do a clean install via ftp: https://forum.tagdiv.com/install-via-ftp/ remove your child theme as it will not work with newspaper 7 (it has to be re-done) and try it without any plugins as some of them could become incompatible with newspaper 7. Disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!
Hello,
This issue was created by wordfence and the latest version of wp. Please follow this topic to see how to set it up: https://forum.tagdiv.com/topic/cant-save-theme-settings/
If you do not use wordfence, please try to disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!
