Search Results for 'cdn'

Hi,

It works fine on our demo: http://demo.tagdiv.com/newspaper/video-playlist/ and on our testing platform, so the issue is most likely on your end. Please disable all plugins except visual composer, clear cache and reset cdn files. Then test the playlist again. If you still have trouble with it, please provide a link to your playlist so we can inspect it and provide more information to how you set it up.

Thank you!

Hi,
This is a caching issue. Please use wp super cache with these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also check for any hosting cache and cdn server you might use.
Let us know if you still have trouble with this.
Thank you!

Hi,
please disable all plugins except visual composer, clear cache and reset cdn files. then test the theme panel again. Let us know if you still have issues with the ads.
Thank you!

Hi,
Please disable all plugins except visual composer. clear cache and reset cdn files if you use it. It could be a plugin conflict. If the problem is still there, please provide more details about the element as our theme does not have a featured posts widget(there is a featured post sorting option for blocks but not a stand-alone widget). Please also provide a link to your site so we can inspect the element.
Thank you!

Hello,

Please make sure you update your visual composer plugin to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then make sure your version of VC is 4.12.
If the problem is still there, then please try to disable all plugins except visual composer, clear cache and reset cdn files. Then test again.
Let us know how it goes.
Thanks.

Hello xDann020596,

First of all, please ensure that you have fully installed the latest version of the theme (Newspaper 7.3) with the latest version of each required plugin -> Visual Composer 4.12 and Social Counter 4.1. The surest method for theme update is through FTP, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ If you are using the CloudFlare (CDN) please try to setup according to our documentation here -> https://forum.tagdiv.com/cloudflare-cdn/

Hope this helps!

Thanks for your understanding!

Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. It is most likely a plugin conflict. Test the shortcodes again afterwards and let us know how it goes.
Thank you!

Hello,
Please make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/
Then try to disable all plugins to rule out a plugin conflict (if you do not have access to the back-end as well, you need to rename the plugins folder from wp) If you do have access to the back-end then also check your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/ , disable all plugins exceot visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!

Hello infoalert,

Asigura-te ca ai introdus corect codul furnizat de mine mai sus in Theme panel, goleste memoria caches si fisierele CDN daca utilizezi sistemul CDN si incearca din nou.

Multumesc pentru intelegere!

Hi,
I have tested the element again on my end but it displays fine. Do you maybe have posts that belong to multiple categories? A post will show up everywhere one of it;s categories is specified. if you have a post in both of the categories you mentioned, then it will show up even if you remove one category as it will still belong to the other.
Another possible cause can be the cache. Please make sure you clear all caches whether it;s a plugin, hosting cache or cdn server.
You can also try to disable all plugins except visual composer and clear caches again to rule out a plugin conflict.
Let us know how it goes.
Thank you!

Hello Cybergh0sT,

This issue comes from your CDN. Please try to purge all your CDN files if you are using the CDN system, clear all your caches, inclusive server caches (if you do not have any access for this, please request this to your hosting provider) and test it again.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,
That looks like a caching issue. You need to clear cache after you update as the old files will still be served through the cache and it could break the layout. Please make a back-up then update your theme and afterwards, clear all caches including a plugin, hosting or cdn server.
Let us know how it goes.
Thank you!

Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files. Then test the theme panel again. Also make sure you set your system status parameters like this guide suggests:
https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!

Hello,

Please make sure you use this guide for facebook sharing: https://forum.tagdiv.com/facebook-share/
Also please also test this without plugins. Disable all of them except visual composer, clear cache and reset cdn files.
Let us know how it goes.

Thank you!