- NewsmagChild theme support
- NewspaperChild Theme Support
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewsmagWhat’s included in Newsmag theme package
- NewspaperHow to Update the Newspaper Theme
- NewspaperWhat’s Included in the Newspaper Theme Package
- ApiThe Theme API
- NewspaperFlex Block Settings Guide
- NewspaperPrimary Category: Build a hierarchy for your website
- NewsmagCustom Post Type Support
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagBreadcrumbs
- NewspaperBreadcrumbs
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi, I’m having a problem with the theme. I deactivated all plugins to confirm I am still having the problem without plugins causing conflict. I am using the child theme as well.
I go to Theme Panel > Categories and try to make a change to one of the category settings, click save, and upon clicking save, it shows the spinning icon but never finishes, and the icon continues spinning forever. The changes do not save.
I’m hoping you can help me resolve this problem. I can provide admin login for you to recreate this issue.
Thank you.
Hello bandmill,
Please keep in mind that the changes mean only the code changes which are made by you and also, which are referred to the core files (inclusive style.css/not a plugin) which are designed to support child theme, according to our documentation.
Thanks for your understanding!
Hi,
You can try to reinstall the theme using this method
– https://forum.tagdiv.com/install-via-ftp/
Then test again using just the plugins you mention from the theme package. Also if you are using a child theme switch to the main theme for testing.
If you still have a problem with the theme panel not saving properly, please send us an email at contact@tagdiv.com and provide admin login information. We will take a look.
Also paste a link to this topic in your email.
Thanks
Hi,
We have no reports of this issue for the moment. It must be something local affecting it.
Please check to see if the implementation is done correctly:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/
https://forum.tagdiv.com/topic/moving-to-ssl/
If everything is in order, try it without plugins as there could be a plugin conflict affecting it. Disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thanks.
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
The child theme is not a requirement for your site. If you plan to make modifications in the php code, then the child theme is recommended. If not, then it is not recommended to be used. If you do however plan to modify the theme files, and to use it, please read this topic:
https://forum.tagdiv.com/topic/setting-up-child-theme/
Thank you!
Hi! How can I make the post view counter count double? Where is the function and how can I do it? There is any php code that I can add to my function.php child theme?
With ENABLE AJAX POST VIEW COUNT active counter are most slow…
Thanks!
Hi! This is my first day with Newspaper. I managed to convert a large site to using it from another theme. Everything went surprisingly well and site is running smoothly.
My question is about using child theme? The documentation was (at least to me) a bit confusing about this issue and so far I have not used a child theme. I am only semi-savvy when it comes to coding. Did I manage to screw things up already? 🙂
Thanx for any help!
I’ve updated the theme via FTP. I do have a child theme (provided by tagdiv), but activated the parent theme, to bypass any modifications. Also, there is no custom code in the theme panel. I’ve also disabled all the plugins, but had no luck with the background ad link in v8.0.
The link is working fine with the 7.7.1 version and all the plugins and child theme activated.
Hello,
It seems you have a redirect on your author link. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
Please try and reinstall the theme using this method
– https://forum.tagdiv.com/install-via-ftp/
Then try again while having only the plugins provided in the theme package active. If you have a child theme, switch to the main theme. All the parameters mentioned in the guide should be modified according to the documentation, please check that again.
After all this, if the theme panel is still not saving properly, please send us an email at contact@tagdiv.com and provide there admin login information. We will take a look and maybe identify why this is happening.
Also paste a link to this topic in your email. I will edit your previous reply and remove the login information because this is a public forum. You should not post sensitive data here on the forum.
Thanks
Hi,
Sorry I did not check the theme version. The background issue was fixed in the latest theme update and we had no other bad reports in this matter
– https://www.screencast.com/t/vUN6gqccZZnm
If you decide to update, please do it by FTP
– https://forum.tagdiv.com/install-via-ftp/
Check any custom code you might have in the theme panel related to this, or in a child theme. I have just tested the background ad in the version 8 and it is working properly. So it must be something in your case that is interfering with this function.
Thanks
Hello Noob,
If you want to achieve that border left between your menu items, you should use a bit of CSS code to do this. Try the code below and place it in Theme panel->Custom CSS area.
The code is ->
.td-header-style-5 .sf-menu>li:first-child {
border-left: 1px solid #eee;
}
The above code is applied only for header style 5. So, if you will use another header style you should change the number and probably, you will need to do some adjustemnts. This is a quick solution.
Thanks for your understanding!
Hello,
It seems there is a problem people are facing with this issue but the visual composer team claim the option workds properly so we can assume it’s not a bug in the visual composer code but rather something else affecting it.
This could be a plugin conflict so please disable all plugins except the visual composer and woocommerce, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
We have a small WooCommerce-based store on our website that uses your wonderful Newspaper theme. Due to the fact that PayPal does not natively support our local currency, a few snippets have been added to the child-theme’s functions.php file to add currency conversion to EUR. All this works perfectly on desktops.
However, when the website is loaded on a phone or through Chrome’s Responsive Web Design Tester extension, the option to pay with PayPal no longer appears on the checkout page.
Is it possible that these particular snippets mentioned above are for some reason not loaded on the mobile version? If so, what could we do to make them be used?
Thank you!
Hi how to filter posts in blocks by tags from custom taxonomy ‘places’ in child newsmag theme?
I’ve tried to remove the mobile style.css from the speedbooster, but it doesn’t work. The custom css that Amit has proposed to remove it works great. But its a momentaneous solution that works until you will change the file.
So, is it possible to remove it forever? I’m asking this because that effect is bad for who have a slow internet connection, the reason is that when you are loading an article you can’t see the content (text) until the css is completely loaded or the animation ends.
Right now I’m trying to delete all the Newspaper files and upload them again to see if something changes.
Update: After that i’ve uploaded again all the files of Newspaper theme the problem is still there. I’ve also deleted my custom css in both sides, desktop and mobile, and removed my personalizzation from mobile theme colors but nothing changed. My child style.css is empty and i don’t have applied any customization to the originals css files. I’m not using a cache plugin and i’ve deactivated all the unnecessary plugins to see if there’s some of them that interfer with the theme’s functions. After that i removed my custom body css class to see if was that to cause the problem, but again the issue was still there.
Maybe in the demo you customized something that block this damned animation?
-
This reply was modified 9 years by
Fenix. Reason: Update
Hi,
It could be a plugin conflict though.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still present after disabling plugins and clearing all caching, then please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Thank you!
Hi,
First off, please make sure the FORMAT is enabled in the screen options: https://www.screencast.com/t/Op0H6SXmMyb
If this is not the case, we have seen plugins disable theme options before so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then check for the option again.
Thank you!
Hi,
There could be a plugin conflicting with the theme.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then test the indexing again.
Thank you!
Hello,
If you did not change anything, then nothing should have happened, but people tend to leave automatic updates on so your plugins most likely got updated since then and a plugin update caused the issues. Nothing happens all of a sudden without anything changing. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello planetcappe,
Notice that the child theme core is the same with the previous version. I think that was omitted to change the child theme version number in the folder. Keep in mind that the editor-style.css should not be present in your child theme. The only files which are in child theme are these -> https://www.screencast.com/t/GmRtzyFK
Thanks for your understanding!
Thanks for the response. I did it many times and never had errors, at the moment I’m using the latest version of the theme, 8.0, and the child theme that comes bundled. As you know, the child theme doesn’t seem to be updated to the 8.0 version, it also has a presentation image of version 7. I’m using it locally to develop my project.
The strange thing is that it’s searching an editor-style.css file that is not present in the child folder, so I’m wondering: should it be there?
Hello planetcappe,
Ensure that you are using the latest theme version and also, make sure that are right installed it via FTP way because this is the surest method in this regard. If you are using the child theme, ensure that you have downloaded the latest version of it which come bundled with the theme core files and also, for more information about this, please check the documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thanks for your understanding!