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declandunn
tagDiv Member

Found the problem is with TD Composer, it’s memory usage impacts everything and I have a hard limit of 256MB for WordPress, seeing if I can adjust that temporarily.

When I turned off TD Composer plugin, the whole theme shut down of course.

Likely this means it controls the whole theme, though when I closed it I got a warning message that TD Cloud Library needed an update, and I’ve updated everything to newspaper 12.6.7

Seeing if that’s incorrect, I’m on TD Cloud Library 3.6 updated on 08/28/2024.

yavuz
Participant
#0

hi,
I am experiencing an issue with the posts loop section on my WordPress site. Despite my efforts to adjust this section using the TagDiv Composer editor (as highlighted in the red circle), I am unable to make the desired changes. Additionally, when I try to set the “Number of pages to display on the blog” option to 0 in the WordPress settings, it does not save the change and prompts me to set a minimum value of 1.

Could you please provide guidance on how to completely disable or hide the posts loop section at the bottom of my site? I would appreciate any help you can offer.

Thank you in advance for your assistance.

View post on imgur.com

Anamaria
tagDiv Staff

Hi @bnrbranding,

A shortcode can be inserted also by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

But you can not add it to the module template.

Thank you!

bnrbranding
tagDiv Member

So how can you add a third party shortcode in tagdiv composer?

Anamaria
tagDiv Staff

Hi,

Please edit with tagdiv Composer, select cloud -> https://i.imgur.com/HJZVjQa.png and after you can search after the our services section
If you can import a section -> https://i.imgur.com/qBp92J7.png the section will be set at the bottom page content, but you can move it where you want, select the row => https://i.imgur.com/HaWdX8R.png -> https://www.youtube.com/watch?v=6m8-EebnfM0

Thank you!

Anamaria
tagDiv Staff

Hello,

This a cloud template, so to do customization, you need to edit with tagdiv Composer, and not in the theme files https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Bettina
tagDiv Staff

Hello!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

If you modify in the header or footer, then yes, all the changes will be applied on all your pages because you use that header and footer template globally.

Thank you!

Bettina
tagDiv Staff

Hello @PSIall !

So, do you like to have a featured video? But it won’t open the video automatically.
As a suggestion, you can use the element called Video Embed from the tagdiv Composer that display the video automatically when you open the post. The video will play automatically without the sound. However, the visitor can turn on the volume.
Please note that the video can not be different for each post only if you will use different templates.

Thank you!

artsetsu
tagDiv Member

The screenshot you given that content is come from the tagDiv composer not any events

Calin
tagDiv Staff

Hi,
What I can suggest first is to clear all cache and disable the cache plugin and after that check if the theme plugins are enabled, you need to have tagDiv Composer and tagDiv Cloud Library (I’m sure that now you have them) and fir standard blocks like block 14 you need to install the tagDiv Standard Pack plugin.
If the situation persist, please contact us via email at contact@tagdiv.com and provide a temporary wp-admin access and a link to this topic to can identify you faster.
Thank you!

Bettina
tagDiv Staff

Hello!

1. Edit the homepage with the atgdiv composer, click on the header main menu element, and here is the setting of the color for the item in the menu: https://app.screencast.com/66xw8myGUY9di
2. This is a gallery with images and not with posts. You can create custom modules: https://forum.tagdiv.com/modules-builder-newspaper-theme/
3. Add an inline text and write this code there:
https://pastebin.com/GMC45i1M -> https://app.screencast.com/buKK100sh0ivC

Thank you!

Bettina
tagDiv Staff

Hello!

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

A solution for sending a screenshot/video with the issue you have is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to delete i from here https://prnt.sc/zL_jm6l8Doc-
/wp-content/plugins/td-composer/legacy/Newspaper/header.php

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that you should use cloud templates in order to edit them with the tagdiv Composer. If you use default templates, then make sure the Standard Pack plugin is installed and active. For default templates, the settings are in the theme panel settings.
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello!

We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

hamzaaboufirass
tagDiv Member

Hello all,

I have also tested and it seems Woocommerce v9.2.3 and tagDiv Composer v5.1 / Newspaper 12.6.7 are not compatible. Can we get an update to Newspaper and tagDiv Composer to resolve this issue?

priyankmalvi
Participant
#0

Hi there,
I am constantly getting issues when I open category and product pages. I tried contacting the Hosting Provider and upon debugging, they found the issue connected with the td-composer and td-cloud library plugin.

Issue says: There has been a critical error on this website.

I am attaching all the necessary screenshots and links to the pages below. Please help me solve this issue because this is important for me to solve this issue.

Links to pages:
https://fuljitrading.com/product-category/takeout-containers/mfpp-containers/
https://fuljitrading.com/product-category/takeout-containers/pp-containers/

Screenshots;
Before enabling the debug mode: https://snipboard.io/BAyV8e.jpg
After enabling debug mode: https://snipboard.io/5uJM3a.jpg

I am waiting for the response.

Thank you!

kunszabo
Participant
#0

Dear Support,

I have been using the Newspaper Theme for multiple websites now and for a time now TagDiv composer barely loads after multiple times or even none for days.

When I click to launch it a grey/black/dark orange background pops up with absolutely nothing on it. When I press F12 it shows this problem code:
post.php:1 Failed to load resource: net::ERR_CONNECTION_CLOSED

I have looked up and thought and found some possible solutions but none helped. Here is what I have tried:

Pasting this into Htaccess:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Increasing input vars and memory to advised levels.

Sadly these didn’t work. I asked my server side support and they told me to reach out to you for further help as they don’t see any issues on the server side.

Thank you in advance!

nexusstreet
Participant
#0

Hey! I noticed certain blocks, homepages, pages and sections are not available on the Pre-Designed Templates – Cloud Library, specifically the Office Nexus Pro when using the TAGDIV Composer.

I wanted to use some of the specific blocks, pages and sections on a pre existing theme I have. The Office Nexus Pro theme does show up on the dashboard – Newspaper – prebuilt website.

Can you help? I have also made sure I have all of the recent updates.

Yohanndev83
tagDiv Member

Thank you for your response.
Maybe I can modify an existing element to make it use my shortcode? My goal is to display dynamic content in addition to the default content that will appear in this module (title, excerpt, image, date) inside a loop
For example, the “Column Title” element from “Multipurpose shortcodes”—where can I find the PHP file or code to modify it? I have tried searching in td-composer folder without success.
Thank you

Anamaria
tagDiv Staff

Hello,

You need edit the single post template with tagdiv Composer and add those elements -> https://i.imgur.com/oxxKibu.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please edit the logo with tagdiv Composer, select the logo and go into the tab SVG and delete the code.
Also, if you add logo image or logo text make sure that are set to show -> https://imgur.com/ve11Fwt

Thank you!

Anamaria
tagDiv Staff

Hello,

So the issue is that your menu from the header is also displayed on mobile? If yes, then please edit with tagdiv Composer, select the viewport for mobile -> https://i.imgur.com/Ljtyksr.png select the menu and there is a page, you need to edit that page to set other menu for mobile, because there is used modal popup element -> https://forum.tagdiv.com/modal-popup/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please use this code for this issue -> https://i.imgur.com/X8SljpL.png
.td-search-icon
{
display: inline-block;
right: -10px;
}

Also, you have the mobile theme plugin enabled, so all the changes that you have done using Composer do not apply to the mobile version. Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Calin
tagDiv Staff

Hi Kevin, usually this situation can appear only if the theme plugins have not been installed, so what you need to do after you update the theme is to make sure that the theme plugins are also updated and installed. Also, you can install theme when you want from Newspaper > plugins – https://i.imgur.com/sLtv97c.png you should have tagDiv Composer and tagDiv Cloud library installed.
Thank you!

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