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dhblue
Participant
#0

Hi, i already update the Newspaper 8.8 theme and all the plugins,but when I try to enable td composer,all Website will be blank.need to remove plug-in files from ftp, the site will return to normal.

I tried adding code to .hataccess
“<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>”

change php.ini
post_max_size 50M
max_execution_time 300
max_input_vars 5000

wp-config file
WP Memory Limit 96 MB

all of this,But still have the same problem.

How can I fix it?

Thx

demanuelf
Participant
#0

Hi,

how can i add the button edit twith tagdiv composer for user role: editor , author.
Please help!

Can you please add th tagdivcomposer based on user roles as a feature?

Thank you!

Best Regards
David

nouveau
tagDiv Member

Okay, i’ve updated the site through the envatomarket plugin. And went through the entire process and was notified of its successful update. However the entire site seems to be wrong. With elements being misplaced and not working.

Can you take a look at my website and advise : link: nouveautycoon.com

and unable to access the TD Composer to even try and fix them

  • This reply was modified 8 years by nouveau.
mrdeleon06
Participant
#0

Hi, i already install the Newspaper 8.0 theme and all the plugins, but when i try to use the option “Edit with TD Composer” the page goes blank and it doesnt let me edit anything. it just let me edit with visual composer, but i want to use TD Composer. Do someone had the same problem? and how can i fix it??

ctoweett
tagDiv Member

So, this is how single templates are showing in chrome on my end http://prntscr.com/jroje1 and even scrolling does not show the rest of the information. It seems the popup is cutting some information below what is appearing on the screen (laptop, 1366×768, see http://prntscr.com/jrop9y). Also to mention, when I use td composer directly to load the templates, all the single ones disappear from the list. This is how ut looks on firefox http://prntscr.com/jroz51.

beermoney
Participant
#0

Hello,

I have run into an issue with TD Composer not loading the WP Editor when trying to edit a text block with title. The loading icon just spins forever. We are wanting to move away from WPBakery Visual Composer and use your TD Composer but ran into this issue on the very first thing we tried to do.

We’re green in the System Status. I have tried disabling plugins and it didn’t seem to matter. It looks for many other posts that this takes someone logging into the site and inspecting things. So I have already created an account for someone from tagDiv. But, just wanted to post here first before emailing.

beermoney
tagDiv Member

Visual Composer is still packed with. It’s just that it’s only apart of the “All Files & Documentation” zip file that you have the option to download. Download that and open the “plugins” folder and you will see “js_composer.zip”.

giri
Participant
#0

Showing error while installing tag div composer. Here is the screenshot
http://prntscr.com/jrmgyw
Even tried to install from FTP, manually, restarted my server but failed to install, shows the same error again and again.
“Download failed. cURL error 60: SSL certificate problem: unable to get local issuer certificate”

Chris
Participant
#0

I spotted that my homepage (built with Visual Composer in previous version of Newspaper) had broken with the 8.8 update. I installed my own copy of Visual Composer – that I bought years ago from CodeCanyon – and it seems to be working again.

Did you not include Visual Composer into the new version of Newspaper, or has something else broken?

razakey
tagDiv Member

Hi,
Thank you now it’s working fine. Another thing is when i want to activate TD Composer & TD social counter, it comes this error (Click here to view) and I have delete it from the plugin folder and install a new one from Theme pack folder.

Please help
Thank you

  • This reply was modified 8 years by razakey.
  • This reply was modified 8 years by razakey.
Simion C.
tagDiv Staff

Hi,

You simply have to install and activate the newsletter plugin. Then the newsletter element will appear in the tagDiv composer list of elements
https://www.screencast.com/t/jH8Ch4Kbivk
Some guides about the plugin here
https://forum.tagdiv.com/the-newsletter-plugin/
https://tagdiv.com/newsletter-plugin/
The plugin will be improved over future updates.

Thanks

Bogdan B.
tagDiv Staff

Hi,

You can try this solution as well:
https://forum.tagdiv.com/topic/td-composer-10/
If this does not do it as well, please contact us via email at contact@tagdiv.com and provide wp-admin and cpanel so we can login and investigate.
Please make a full back-up beforehand.

Thank you!

Simion C.
tagDiv Staff

Hi,


@fkduzenli
What exactly is happening? Is is not working at all? Try the suggestions from these topic first
https://forum.tagdiv.com/topic/td-composer-stuck-on-loading/
If you recently updated to the latest theme version check if the composer has updated automatically
https://www.screencast.com/t/Zj3eb1MLQ9x
Let us know the results.

Thanks

Bogdan B.
tagDiv Staff

Hello,

1. The alt tags were added inthe composerr code as empty alt tags. It will not grab the alt tag of the iamages on the composer elements. I have added this to our list for future updates and we will fix it in future releases.
2. Yes, it was disabled for mobile devices and can be enabled by removing the mentioned code.
3. Unfortunately with background images, you will get a responsive issue as they cannot display as a standard img tag, but rather they are added as a css backgorund-image property and that will not scale as a standard image when on narrow screens.

Thank you!

mixaverros88
Participant
Adrotate - topic
#0

Hello,

I am try to put a Adrotate shorcode in to a page, with TD Composer.

The problem is that the output is text [adrotate group=”1″] and not the banner.

Visit this link to see the output.

https://www.ski2gr.gr/olivenews/el/homepage-full-post-featured/

Thanks

Bogdan B.
tagDiv Staff

Hello,

Using the new cloud templates, you can actually edit a post template in the tagdiv composer and stretch the rows just as you would on single pages. You can choose from these sizes: https://www.screencast.com/t/dPC49itR
As for the many different sizes, the theme creates as many thumbs as selected here: https://www.screencast.com/t/umwdpdws82ag
You will have to asses the thumbs used on your site and disable any unused ones.

Thank you!

fkduzenli
Participant
#0

When I run Tagdiv Composer, the screen is white and not working.. Please Help Me!

Pic: https://resmim.net/f/49l5eZ.png

tfe
Participant
#0

After Updating of newspaper its taking high memory and also site down with 503 and 500 errors. website https://thefinexpress.com/. Please solve. I updated 8.8 just now. Tag Div composer deleted and activated.

fkduzenli
tagDiv Member

I have the same problem, TD Composer is not working ..

Totelae
Participant
#0

Hello guys, I have some questions 🙂

1 – Alt attribute
Is it normal that when we add an image using tagDiv composer (via extended or multipurpose shortcodes), the alt attribute disappears ? Check my website view-source:https://www.larbreetlapirogue.fr/ with encart-1.jpg for example.

2 – Up button
Why did you chose not to display it with a phone view ? If I want to display it, is it enought to comment the stylesheet like this :
@media (max-width: 767px)
.td-scroll-up {
/* display: none; */
}

3 – With small width view (for example smartphone), I have ugly blank spaces as you can see here : https://www.screencast.com/t/ImcxTISQ
What I did : I cut a row in 4 columns, with equal width, and added background-image to columns. I would like images to be stuck to edges, and I’ve tried playing with padding and margin… without success.

Thank you !

Simion C.
tagDiv Staff

Hi,

The tagDiv composer and social counter plugin should be updated automatically when the theme is updated, this works for most users. Sometimes this fails it seems, we will gradually try to further improve this process. In case it fails, the plugins will be deactivated and you will have to update them manually, the rest of the theme plugins will also have to be updated manually.


@julingn
That is unusual, so by deactivating the contact form 7 plugin or GDPR compliance plugin the issue is solved. The theme is compatible with both so there would be no conflict. We could take a look, send us an email at contact@tagdiv.com and provide admin access, FTP and cPanel if possible. Include a link to this topic in the email. Be sure to use the latest version of theme, theme plugins and WordPress.

Thanks

m22
tagDiv Member

” If you need it to, you can add it in the tagdiv composer as a single image element.”

You mean on each individual page?

For that I just insert the image manually.

Bogdan B.
tagDiv Staff

Hello,

The footer widgets are most likely predefined content coming from the footer template: https://forum.tagdiv.com/search/footer+templates/
As for the social icons they can be added either in the widgets area of WordPress or on the page itself in the tagdiv composer.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Pages will not show the featured image of the page.
Pages show featured images of posts. The page can have a featured image set but this will never show up on the page itself. If you need it to, you can add it in the tagdiv composer as a single image element.

Thanks

Simion C.
tagDiv Staff

Hi,

Indeed, somehow I forgot to mention that, sorry for this. Currently only the tagDiv composer and social counter are updated automatically when the theme is updated, all others have to be updated manually. We introduced a notice in latest theme versions as a reminder.
However glad the problem is solved

Thanks

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