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Catalin
tagDiv Staff

Hello benjaone1,

Make sure that all of your block elements have been made with TD Composer and not with Visual Composer because then could appear some problems. Also, ensure that you are using the latest version of the theme, remove all of the untested plugins, clear all the caches and check the results. Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

hildi
Participant
#0

Hello,
I read in your doc (https://forum.tagdiv.com/how-to-update-the-theme-2/) that “Before you update, it is best practice to: Always check our update notes”.
Where can I find these notes please ?
I just found an article on the blog.
(I’m waiting for a new release of the td-composer plugin since it appears to have pbs)
Thanks

eduonix
tagDiv Member

Something is missing here. I saw that guide. but i dont get that option TagDiv Composer option Pages. Though i have activated TagDiv Composer plugin.

  • This reply was modified 8 years by eduonix.
  • This reply was modified 8 years by eduonix.
eduonix
tagDiv Member

I am sorry. Can you please help how do i edit using tagdiv composer. i Cant find the option to edit in Block settings

Simion C.
tagDiv Staff

Hi,

In a similar case where after update the backend became slow, the issue was caused by antivirus/firewall
https://forum.tagdiv.com/topic/tagdiv-composer-2-0-slow-backend-slow-for-logged-in-users/#post-217985

rahul56
Participant
#0

Hi,

I have just installed this theme at indiapups.com – could not even enter the activation code and the admin page is giving 502 error. The server team has increased the memory/updated PHP version and confirmed that the problem is with the theme. I have deactivated the theme and now can access the admin. Please advise a solution. Checking the other questions – it seems the problem is with TagDiv composer plugin?

Simion C.
tagDiv Staff

Hi,

There should not be any errors, please try again and reinstall the theme (by FTP is recommended) delete old theme and paste new one
https://forum.tagdiv.com/how-to-update-the-theme-2/
Make backups to be safe before updating the theme.
Update all theme plugins, the composer and multi-purpose plugins are now version 2.0. Deactivate all other plugins and child theme if used. Clear all caching installed and CDN files if used. Check if there still are errors, let us know the results after trying this.

ctoweett
tagDiv Member

Just edit the blocks with tagdiv composer.

Bogdan B.
tagDiv Staff

Hello,

Please deactivate and delete your current composer plugin as well as the multi-purpose plugins and install them again from the main the plugins section. The make sire you clear all caching including browser cache. (ctrl+shift+del on chrome)

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Lars, please also activate the multi-purpose plugin found in the theme plugins section for extra composer elements: https://www.screencast.com/t/2MwxXFse7

Our theme will not work with any other page builder unfortunately.

Thank you!

Patrick
tagDiv Member

Hi,
I reinstalled the plugin (social counter 4.2) but still nothing appeared in blocks or widgets. My parameters are ok and green in system status.
I will try to move my pages to tagdiv composer but I guess it’s a long work ?
Are blocks using same names and options ?

kimchiman-in-seoul
Participant
#0

Hi, ever since downloading and updating to 8.7, I have an issue with td composer and wpbakery plugin. I think they kind of crash together. Can you go about these crashes, please?
I have captured some images but cannot attach them here.

mariusfv
tagDiv Member

[RO] Identificarea problemei și soluția o găseti aici / [EN] You can find the solution here:

https://forum.tagdiv.com/topic/tagdiv-composer-2-0-slow-backend-slow-for-logged-in-users/#post-217985

Catalin
tagDiv Staff

Hello Theresa Ream,

Our recommended plugin for this case is TD Composer which is more powerful and which offers you a lot of elements and ways to create your own website.

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

Most importantly, if you use Visual composer for building pages please deactivate the tagDiv composer plugin (active by default when the theme is installed or updated). Row layouts and specific Visual composer options and elements will be affected when the tagDiv composer is active. Deactivate it and test again, there should be no issues.

Thanks

Simion C.
tagDiv Staff

That is unusual, it should be available, the counter is meant to appear in both composers
https://www.screencast.com/t/bBDrhMUUf
And also as an widget – https://www.screencast.com/t/lRcsQ5rIPR1k
Try deactivating the social counter plugin and reinstall it. Also check the theme system status and make sure there are enough resources
https://forum.tagdiv.com/system-status-parameters-guide/
Let us know the results.

Theresa Ream
Participant
#0

I’m using Newsmag theme and wanted to know which plug-in I need to design my site. Do I need the tagDiv Composer, or should I use WP Bakery Page Builder?

stax
Participant
#0

After update theme, how i can import TagDiv Social Counter in WPBakery Page Builder(Visual Composer), because there are no more Social Counter block?

And one more question, after update theme, my icon for sharing in posts looks like: https://imgur.com/a/GyLA2
How i can fix it?

And in footer, in section Popular Category, id of catergory is shown. image: https://imgur.com/a/68Znf
How to disable that?

Thanks

My Beautiful Europe
tagDiv Member

@kadmael i have the same problem . I’m in PHP 7.1 but still the TD composer plugin is causing me trouble. When i install it back end became a blank page or a 502 Bad gateway error 🙁

dialogcrm
tagDiv Member

If you look at your images you will see this href=”#”

You need to add links where the # symbol is currently. WP Bakery Page Builder was replaced in version 8 of Newspaper.

I would use text view and drop those links in manually but it might be time to upgrade to a later version of the theme and get TD composer running. The principle will be the same.

Maxime2209
tagDiv Member

NOTE : in my preview in TAGDIV COMPOSER, ALL IS OK…

dialogcrm
tagDiv Member

It was replaced by TD composer in version 8. See https://tagdiv.com/newspaper/ scroll down to Version 8.0

sasel57
Participant
#0

I updated to the 8.7 theme but i dont see Visual Composer?

Timo
Participant
#0

I switched my site from http to https. After that images are not displayed anymore. The images adresses are correctly moved to the new https adress and they are also correctly shown in the article editor as well as in the TD Composer. They are just missing in the frontend. But, for instance, I can right-click there and have every option, as if the image were displayed: I can download it or open the pictures URL, where its also displayed correctly.

Screenshots:
Frontend Homepage
Composer Homepage

Frontend article
article editor

I tried switching off all plugins and I regenarated all thumbnails, did not help. Any ideas anybody?

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