- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsOffset Feature
- TutorialstagDiv Social Counter Tutorial
- TutorialsHow to Update the WPBakery Page Builder plugin
Hi,
I meant restoring the header code to the default code of header style 7 if you have modifications in place, not changing the header style. if no modifications were made, please disable all plugins except visual composer, clear cache and reset cdn files. Also if you use a child theme, please try to activate the main theme and see if the problem is still there.
If you still have problems wit this, please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect this issue. Also include a link to this topic so we can identify you.
Thank you!
Hi,
Smart lists are very sensitive to html tags that are not closed properly. Pleas use only standard html inside a smart list and make sure you close all tags in text mode. It’s a good idea to re-create it from scratch when this situation arises as it takes too long to find the one tag that is not closed properly. Simply copy the text over in a new post and add your images. Then set your titles and check the smart-list again.
If you still have problems with smartlists, try to also disable all plugins except visual composer, clear cache and reset cdn files in order to rule out a plugin conflict.
Let us know how it goes.
Thank you!
Hello Gorobets,
I suspect this issue comes from your untested plugins. Please try to clear all of them, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins. You will have to clear all your caches, (server caches), purge CDN file if you are using the CDN system and check it again and see how it will work.
Hope this helps and let us know how it goes!
Thanks for the message!
I have exactly the same issue as Jonspeegle.
While testing them I use my personal account Twitter ID which I just tried change to a new one, of my website profile.
This is how it goes:
I use twitter ID in widgets (in sidebar and footer) and also in Visual Composer block on home page. When I insert ID in widgets – pics dissapear, when in VC – whole home page except main menu.
It is strange because it seems as it happens only when Twitter profile is new. When I take any Twitter ID of any other profile it works fine. Even if I use different ID’s. Should I wait some time for my new profile ID to be somehow accepted? 🙂
Kindly looking forward to some help.
Regards.
Pawel
Hi,
My pages appear blank on the mobile version. I redid the pages using the visual composer, but the pages still appear blank on mobile.
The homepage works fine. But my two side pages don’t.
I used visual composer for all three pages.
Can’t figure out what I did wrong.
Any ideas what happened or how to fix?
Hello. I installed this theme today and have been trying now for hours to get the visual composer work. Nothing happens. Also, mobile version shows me just one column of my website instead of all of it. Seems very difficult to get this theme work. Any other theme is easier than this one.
Hello,
Are there any way to edit a POST TEMPLATE using the Visual Composer?
Many thanks,
Hello gomerblog,
I suspect your problem comes from your untested plugins which you are using in our theme. Please notice this is not the default behaviour of our theme…the layout will have to be centred. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello stax,
If you want to take control of a single block 21, please notice that you will have to add a custom class from Visual Composer for this block and then using this custom class you will target only this block 21. If you want to add the custom class you will have to do like this -> http://screencast.com/t/vvgZguVIjn5v
Hope this helps!
Thanks for your understanding!
Hi guys,
We are having a problem with the sidebar in our website. It is not showing up in the rigth place but is overflowing to the bottom part. When I look at the css there is some extra width that is controlling this, seems to be related with a column/row in Visual Composer but I don’t see how to solve it.
Can you help me with that? The website is this one:
http://tempoearte-h1st.net/IndianRoseLife/
Thanks
Hi,
Please disable all your plugins except visual composer, clear all caches and purge cdn files. Then test again. This issue was caused in the past either by plugins or an incorrect setting on the server. if the problem persists please try to re-install the theme by following this guide https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes and if the problem is still there, send us an email at contact@tagdiv.com and provide wp-admin so we can take a look.
Thank you!
Hi
Try to deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again. If you’re using child theme make sure that it does not affect main theme’s functionality, you can also test the site without it.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com and provide wp-admin and ftp access so we can have a closer look, also include a link to this topic.
Thanks!
Hi,
The plugin cannot be activated as it’s a free version bundled with our theme. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hi
I’ve checked your site and boticed that you’re using am older version of the theme. After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, V 3.0, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
I hope this helps.
Thanks!
Hi
Each demo have its own style and to combine theme in most cases you’ll need a bit of custom css. For example the color for block’s title can be set from Visual Composer for each black but to have the same padding you’ll need this custom css: http://screencast.com/t/JaOfk9HUY9Kx – http://screencast.com/t/kmQgh01r1m3
.block-title span, .td-medicine .block-title label {
padding: 7px 14px;
}
Thanks!
Hello sniperetn,
If you want to add some icons in your tabs, please notice that you can do that using the Visual Composer, Tab element and then you can add from the list an icon as you want, like this -> http://screencast.com/t/mKPi9dymkBYJ and the result you should see here -> http://screencast.com/t/W8hDNgFaCYN
For your second request, please notice that this is the own style for this type of Big Grid and if you want to change the structure of it, you will need to do some additional customizations through code from the core file, like this -> http://screencast.com/t/pqOrUJBqk3Jf Please notice that is not a simple task and if you are not aware of the steps which you needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
Thanks for your message!
Hi,
That setting was not altered in any way in newspaper 7. The setting is still the same. http://screencast.com/t/h551vRlUD7
Please check your screen options (at the top of the screen) and make sure you have everything checked to display.
If the option is still not present, we had reports of plugins interfering with post/page settings so try to disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!
Hi,
If the option worked previously, it should also work again. Please make sure you clear all of the cache whether it’s the browser, a caching plugin, a cdn server or the hosting.
If the sub-footer still won;t show up, try to disable all plugins except visual composer and clear all caches again.
Thank you!
Hi,
you can re-create that layout if you use a page mega-menu. Simply create your menu layout inside a page in visual composer and then you can set your page inside the menu: https://forum.tagdiv.com/page-menu/
Thank you!
Hi,
Unfortunately we have no easy solution to provide as visual composer was not tested on posts. We only recommend using it on pages: https://forum.tagdiv.com/how-to-use-visual-composer/ as this is the intended way of using it.
Thank you!
Hello snaxzer,
Indeed, the Visual Composer loads the Font Awesome library but it seems to be so unstable this feature and those fonts seem to be applied only to the pages where the Visual Compose is used and that’s why we recommend the Font Awesome for Menus plugin.
Thanks for your message!
Hi,
The video demo has a cutom css set to the row in visual composer. You can use the row’s design options for this from the row settings: http://screencast.com/t/HJfg5kqVEPEA You can also add a cutom class to the row and target it with css to apply a top padding like on our demo.
You can change the block titles colors from the theme colors section: http://screencast.com/t/L15Qo19sNl
As for the SAY WHAT demo, the padding is removed with custom css.
Please note that every demo has it’s own custom style to it and most of the times these are added with custom code. They cannot be done with the theme settings by default. Every demo is custom made and unique in it’s own way.
Thank you!
Hello, My pages some times doesnt shows correctly on destop for example main page photo from posts showes like this: https://dl.dropboxusercontent.com/u/46972285/screenshot_263.jpg
Sidebar often goes on a page covered my content instat stay on a right position.
I disable all plugins left only Visual Composer, cleaned cashe and still the same issue.
Could you please help me how i can fix this bug.
Thank you
Hi,
If you use the mobile theme please keep in mind that the mobile theme does not use visual composer. You have to create mobile versions of the pages in the second editor. You can read more on this here: https://forum.tagdiv.com/the-mobile-theme/
If you do not use the mobile theme, then please provide a link so we can inspect your site.
Thank you!
Hi Newspaper Team
Third day i cant activete Visual Composer. I am receiving same massege all time “NO LICENSES FOUND” – http://take.ms/PF09a
If I am rihgt its no extra cost – http://take.ms/goHBm
Thank you for help