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Hello,
I have checked your website and saw the issue. This problem is caused by a plugin incompatibility that produces a js error. The lazyload animation is the first to break on a js error so the images stay with opacity 0. There are 2 ways to go about this. The first would be to disable the lazyload animation and your images will display again but it will not make the js error go away. It could break other parts of your website.
The second thing you can do is disable all plugins except visual composer to and check your site again. Now your images should display properly and you will need to figure out which plugin causes it by reactivating them one at a time. This is the best thing to do in order to find the root of the problem and to replace the conflicting plugin.
Thank you!
Hello factoryitalia,
I have checked the website and I suppose you are referring to this menu vertical menu -> http://screencast.com/t/ed0sfdBvWkpT This kind of menu you can obtain in our theme with Custom WP MENU from Visual Composer but you cannot obtain it the horizontal. The single horizontal menu is main menu…our theme does not have such option to set a horizontal menu from vertical menu, sorry! We suggest you try to search some plugins with this functionality and test it on your side and see how it works for you.
For more information about the main menu, please check our documentation here -> https://forum.tagdiv.com/main-menu/ -> https://forum.tagdiv.com/mega-menu/ -> https://forum.tagdiv.com/page-menu/
If is not what you want, please provide more details so I will able to provide a more accurate response.
Thank you for the message!
Hello Junior,
If you want to exclude some posts articles or categories to appear in your Big Grid feature, it is necessary to set it from Visual Composer, Big Grid Settings, like this -> http://screencast.com/t/haezrk9yH
The post ID you can find like this -> http://screencast.com/t/59ZA5h41 and the category ID, like this -> http://screencast.com/t/AW7X4cdq48
Hope this helps and let us know how it goes!
Thank you for the message!
Hi
Please make sure that you have all elements active in Visual Composer settings: http://screencast.com/t/vafsh95D
If this is not what you mean please provide more details.
Thanks!
Hi,
I have a problem with video format posts. The featured image that should automatically be taken from a video doesn’t show up as thumbnail elsewhere on the site.
I insert the video link as seen here: http://imgur.com/orwkEou
The video is correctly embedded in the post itself but the thumbnail/featured image does not appear in blocks and modules: http://imgur.com/a/vRcpc
What I have already tried:
– disabled all plugins except visual composer
– accessed site with different browsers
– accessed site from different devices
– flush cache
– created a dummy site from scratch and the problem was still there
(note: I am not using CDN)
Hello benigno,
I have checked you website and your search option and seems to work as expected, like this -> http://screencast.com/t/3yYUbjchHg Have you solved in the meantime? If your problem returns, please try to disable all the active plugins, except Visual Composer, clear cache and install only the plugins that come bundled with our theme. This kind of problem it might be caused by the plugins in conflict and following this advice you rule our the conflicting plugins.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello ebisps,
We have disabled the Frontend Editor from Visual Composer Plugin because this option generated some incompatibilities with our theme and we have decided to move out of the theme. If you want to enable this, you should remove/comment this snippet of the code, like this -> http://screencast.com/t/7ivn03klZWv
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
The front-end editor of visual composer was deactivated in our theme as it created a few issues and we had to disable it.
As for the errors please try to disable all your plugins except visual composer and clear your cache to rule out a plugin conflict.
Let us known how it goes.
Thank you!
Hi,
If you deactivated cludflare, then it could be another plugin compatibility issue. Please try to disable all plugins except visual composer and test it again if you can (a bit hard if it’s a random error).
You will have to do a search on the forum for any plugins you might have and see if there were problems related to them.
Thank you!
Hello vskaarthi,
Until now, we do not have any reports with this kind of plugin, Thumbnail Upscale. We recommend to our users to use the functionality of this plugin. Please try to disable all the active plugins, except Visual Composer and Thumbnail Upscale, clear all cache and check if your problem is still there. I have installed this plugin on my side and works fine. Or, it is possible to have some errors with other plugins wich could produce this issue. Also, you can try to disable your lazy load function and see how it works. -> http://screencast.com/t/DskJqTaBr4Lc
Hope this helps and let us know how it goes!
Thank you for the message!
UPDATE – pushed to live server so the link is now http://staging2.bitesizepixel.com/high-resolution-free-images/
Please let me know if you can look into this and find out what is wrong. I checked with the support of VC and they said :
The issue is because there is an inbuilt version of Visual Composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.
Sorry for my english , I want to use visual composer frontend editor , but that isn’t in page editor . there are only classic and backend editor !
There is error from Google Console: post.php?post=5273&action=edit:6595 GET http://www.b-portal.hr/b-portal-3d12m2014g/wp-includes/js/tinymce/wp-tinymce.php?c=1&ver=4208-20151113
post.php?post=5273&action=edit:924 GET http://www.b-portal.hr/b-portal-3d12m2014g/wp-content/uploads/2016/01/pako%C5%A1tane-1-300×200.jpg 404 (Not Found)
post.php?post=5273&action=edit:6597 Uncaught ReferenceError: tinymce is not defined(anonymous function) @ post.php?post=5273&action=edit:6597
wp-langs-en.js?ver=4208-20151113:235 Uncaught ReferenceError: tinyMCE is not defined(anonymous function) @ wp-langs-en.js?ver=4208-20151113:235(anonymous function) @ wp-langs-en.js?ver=4208-20151113:519
post.php?post=5273&action=edit:6592 Uncaught ReferenceError: tinymce is not definedtinyMCEPreInit.load_ext @ post.php?post=5273&action=edit:6592(anonymous function) @ post.php?post=5273&action=edit:6602
What should I do?
Can i active visual composer frontend editor?
Hello mjaffer,
Unfortunately, our theme does not have such option to display your posts in Big Grid as you wish, sorry! As I explained above, Big Grid is a built in Visual Composer element, it is a very complex and is not a simple task to change our functionality. If you want to change the code you have to look after him in js.composer.php file, like this ->http://screencast.com/t/7JSFicsM Please notice that if you want to display more levels you need custom modifications and I suggest to hire a freelancer to do this for you as we cannot provide custom work at this time, sorry!
Hope this helps!
Thank you for the message!
Hello mjaffer,
Please try to use the same advice that I presented above. All the Big Grid settings you find in Visual Composer Big Grid settings -> http://screencast.com/t/v6fluw5Y9Ln I did not understand very well what you mean exactly. Please provide more details about your problem so I will be able to provide a more accurate response.
Thank you for the message!
Hello Edward,
I have checked your website and the layout seems to be broken for some reason. Please try it without plugins. Disable all of them except visual composer and check again. Not all plugins are compatible with our theme unfortunately.
As fort the layout, you can find all page templates in visual composer:
http://screencast.com/t/AdPO5vZuxjT then select your preferred template from the dropdown.
You can also follow this tutorial to see how you can customize your homepage in visual composer:
https://forum.tagdiv.com/how-to-use-visual-composer/
This is our official demo page. You can check to see how the theme should look on your end: http://demo.tagdiv.com/newspaper/ you can see different features of the theme from the menus there.
Thank you!
I have tried the solution you suggeste dbut didnt work.
I have disabled all the plugins except VComposer. and tried again to save. didnt worked.
If there is another way. please let me know.
Regards
Hello servedaily,
Post Grid is a built in Visual Composer element. I have tested on my side with Posts as data source and will display all the latest posts in your page and if you chose page as data source, this element will interpret only the text of the pages…so If you have a page with some blocks, this feature will not display this into one page…will display only text…practically it is not possible to display shortcode in shortcode…I have tested this behaviour into the default theme and returns the same results -> http://screencast.com/t/r9Lzl0Z7Hjyn Please notice that our theme does not interfere with the code the functionality of Visual Composer elements.
If is not what you referring to, please provide more details about this because your above screenshot does not work.
Thank you for the message!
Hello vskaarthi,
I have checked your website and saw your problem with the featured image. I suspect to be a problem might be caused by conflicting plugins. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflict between plugins. Please check if your problem is still there after this advice.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello T2N,
Unfortunately, your plugin is not tested with our theme and we cannot ensure that this plugin will work properly and we cannot provide support for untested plugins, sorry. As you can see here -> http://screencast.com/t/CxWyxf2h we have a list of tested plugins and these working well with our theme. This Masonry Media Grid feature is a complex element of Visual Composer and has a lot of option in his panel, like this -> http://screencast.com/t/BqjDWCVn -> http://screencast.com/t/Uxyb6UWs4B Please try to enjoy with these options and maybe you can fix the problem.
My advice is to try to disable all the active plugins, except Visual Composer, clear cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. This kind of feature works fine with our Theme but without any plugins that might cause a lot of conflicts with our theme.
For more information about how to use this feature, please check this link on YouTube -> https://www.youtube.com/watch?v=6bhdjm69yAU -> it should be more useful for you.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
This is not the default behavior of the browser. If you did not make the modification yourself, then something is creating this issue. Please try to disable all your plugins except visual composer and check again. It might be a plugin related issue.
Let us know how it goes.
Thank you!
Hello,
It seems something might have gone wrong with the installation. Please follow this tutorial to install your theme via ftp: https://forum.tagdiv.com/install-via-ftp/
As for the visual composer plugin, make sure you delete any old version of the plugin from your plugins directory: wordpress/wp-content/plugins
Thank you!
Hello,
Since that video, the visual composer plugin was updated so the templates can now be found here: http://screencast.com/t/xPru0ZaUg89d This will open a list of templates you want to use.
If you do not have these option or if elements from the plugin are missing, please make sure you have all elements selected in the plugin settings-> role manager: http://screencast.com/t/YewQBqRao
Thank you!
Hello,
Unfortunately as these plugins are not tested (officially), we cannot make a statement on what to do because we have no idea of their functionality. Q-translate x seamed to be the closest we could find to a working plugin but we cannot say for sure if it will work 100% as we did not run any rigorous testing. you can try to troubleshoot it and disable all plugins except visual composer and q-translate to rule out any plugin conflicts. If you still cannot manage to get it working, then you will probably have to look for another translation plugin that works with our theme. Sorry for not having a precise answer. Maybe one of our users who have some experience with this plugin and our theme can help you out.
Thank you!
