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Bettina
tagDiv Staff

Hello!

Apply exactly the same settings as here for that effect: https://prnt.sc/V0Xpfvna8ek5
These settings can be found in the TagDiv Composer if you add the Header Main Menu element.

Thank you!

Anamaria
tagDiv Staff

Hello,


@saggel
, The files modified were -> td-cloud-library/shortcodes/header/tdb_header_mega_menu.php -> td-composer/legacy/Newspaper/includes/shortcodes/td_block_mega_menu.php

@digitalrecordtv
we will investigate it.

Thank you!

Calin
tagDiv Staff

Hello,
The new update is in tests (there were some bugs).
I asked a developer to integrate the fix for the column text and text with title in tagDiv Composer in Newsmag v5.2, so you can disable, delete the tagDiv Composer and reinstall the plugin from Newsmag> plugins and this problem will be resolved.
I hope this will help you!

Anamaria
tagDiv Staff

Hello,

Could you please tell me what the issue is, and whether it is related to translation or fonts?
As I said the fonts needs to be edited with tagDiv Composer, like in the video https://www.youtube.com/watch?v=jQvA64uTLkI

You can find more details about object cache in this guide -> https://wp-rocket.me/blog/object-caching-use-wordpress/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ by replacing the old theme with the new one (replace not overwrite).
Also, please do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer, tagDiv Social Counter, etc.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use AMP, but we offer support for the mobile version only with mobile theme + AMP plugin and set for AMP -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ => https://i.imgur.com/1kMs1ds.png and set the AMP for posts => https://i.imgur.com/GLEeeoZ.png, but you can’t customize the layout for AMP with tagDiv Composer.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure that you have the latest update of the theme(11.5.1 version) and the plugins.
We have also a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to edit the background color from Theme Panel -> Theme Colors -> General theme colors -> background -> https://i.imgur.com/dwLptmY.png
After, you need to do the changes with tagDiv Composer, in frontend!

Thank you!

Brigitta
tagDiv Member

Hello Bettina,

run a lighthouse test on these test pages: https://wptest7.atricos.de/image-test-1/ and https://wptest7.atricos.de/image-test-2/.

The first contains an image and text, the second only text. Both where created with tagDiv Composer.

Results from my lighthouse tests on a desktop:
image-test-1 (image + text): CLS 0.4 (red!)
image-test-1 (just text): CLS 0.01 (green)

Both pages take about 0.6s to load. Page 1 gets a performance score of 88 (yellow), page 2 gets 100.

The CLS should be below 0.01 even with images on the page.

PetrSycha
tagDiv Member

Hello, I tried it in the template settings and via tagDiv composer, in neither case did it work.
I tried disabling most other plugins, but that didn’t help either.
According to the server administrator, no module is installed that could affect this.
I am also sending a link to the php configuration here: http://www.rozumimepenezum.cz/info.php
Can you please check if something is wrong there?
Thank you.

Bettina
tagDiv Staff

Hello!

If you need to use the Mobile Theme plugin, then all you should do is to install and activate the plugin. Please note that you can not edit it with the Tagdiv Composer.
From your screenshot, I can see that you have a mobile page assigned.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please disable the option from Theme Panel, to remove the comments on the homepage.
Also, in the post, please add the element Single Post Comments -> https://i.imgur.com/asasEJb.png where you want from tagDiv Composer -> https://forum.tagdiv.com/single-post-shortcodes/

Thank you!

Bettina
tagDiv Staff

Hello!

Try to reinstall the TagDiv Composer like:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

sanjeev
Participant
#0

Dear tagDiv Team,

We are using tagDiv with user name sanjeev. Our Website is https://agniveer.com

In our website, there’s an error due to which I am unable to make changes in content as shared below

[30-May-2022 08:06:59 UTC] PHP Fatal error: Cannot redeclare tdc_on_remove_core_updates() (previously declared in /srv/htdocs/wp-content/plugins/td-composer/includes/tdc_main.php:359) in /srv/htdocs/wp-content/plugins/td-composer/includes/tdc_main.php on line 358

Whenever I click to Edit Content section, it keeps moving round and round till hours and nothing happens further. Screenshot – https://ibb.co/Tr3MS17

Requesting you to kindly check and help me to resolve it on priority as the site is LIVE. Thanks.

Awaiting for your active and earliest response,
Neelam,
Theme User, Site Admin,
Team Sanjeev.

drvarun5179
tagDiv Member

@Bettina Thanks for reply. However, I am unsure if you actually read my post above. I already mentioned that I am not looking to responsive theme or tag div composer templates but purely on mobile theme plugin which doesn’t seem to work. I would highly appreciate if any technical member from your team can go through the post.

Bettina
tagDiv Staff

Hello!

If you want to use the single cloud template from “The Rimont” demo or any one, then you can assign manually this template for your video posts only(access the posts in the frontend and change the template from the dropdown near the green button ” Edit with the TagDiv Composer”). You can duplicate the template and make only some changes for your special posts or you can import a new one from the Cloud Templates -> Single templates. Documentation here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Anamaria
tagDiv Staff

Hello,

1. Please edit with tagDiv Composer, select the element and with right-click you can delete it -> https://i.imgur.com/It2KFIa.png or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page => https://i.imgur.com/vkQVCjn.jpg
2. You can use Woo Menu login, but you need to disable the tagDiv opt-in builder plugin -> https://i.imgur.com/PtJ1B1i.png and you need to translate from Theme Panel -> Translations -> Translations – > https://i.imgur.com/iIPr02W.png

Thank you!

Bettina
tagDiv Staff

Hello!

I recommend you to reinstall the TagDiv Composer like:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

metacoach
Participant
#0

Hi,

I have installed a Directories plugin called “Directories Pro”. It uses custom post types. I can view all associated custom post types in the Newspaper theme panel.

I want to be able to serve ads based on the various directory categories, and to do that I understand I need to add it so the tagDiv composer recognises each template in order to place ad code on the pages.

Looking at your documentation https://forum.tagdiv.com/custom-post-type-support/ it seems possible but I’m not sure what do do next. I also asked this as a pre-sales question and was told it was doable.

So here is basically what I need to know.

The plugin has pages that are already built, so how am I able to integrate them into the composer so I can use the ‘insert ad code’ function?

Again, the only reason I need this is to be able to serve ads on pages. Not modify or add to what the plugin already provides.

Thanks

Anamaria
tagDiv Staff

Hi,

If you want to add Contribee as a social icon, what you can do is to use a cloud header and a cloud footer, in this way you add an icon using tagDiv Composer, then set the SVG icon for Contribee and the full link -> https://i.imgur.com/eSSrFYq.png

I hope this will help you!

Thank you!

Bettina
tagDiv Staff

Hello!

If you use a cloud homepage template, then you need to access the homepage in your frontend and edit it with the TagDiv Composer by clicking on the green button.
Else, the page can’t be edited with the TagDiv Composer.
Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Bettina
tagDiv Staff

Hello!

Can you please provide a link? If it’s a row/padding in the TagDiv Composer, then you can delete it. Please make sure it is not from an extra plugin which is not tested with our theme.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, you can not modify the pages created by bb
Press or any other plugin with our TagDiv Composer builder.
We have a tutorial about how to setup a form with this plugin: https://forum.tagdiv.com/how-to-install-bbpress-forum/
About the CSS issues, they can be corrected by using a custom CSS code: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to create a template for each language, and in this way, you can change the translation with tagDiv Composer. -> https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you!

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