- NewspaperHow to Install Newspaper via FTP
- NewspaperNewspaper theme documentation
- NewspaperHow to Update the Newspaper Theme
Bună,
Te rog să ne contactezi pe viitor prin email, deoarece pe forum comunicăm în Engleză.
Îți sugerez să încerci să instalezi manual pluginul, adică să-l ștergi folosind FTP, și să descarci pachetul de pe ThemeForest pentru a obține ultima versiune a pluginului și a-l înlocui.
Multumesc!
Salut, am făcut update de la Newspaper 12.4 la 12.5 (WordPress 6.2) și de atunci plugin-ul tagDiv Cloud Library nu poate fi activat (nici direct din Theme Panel, nici de la plugin-uri) rezultând un AJAX ERROR și nu mai merge deloc site (pagină albă cu Fatal Error). Speram ca update-ul 6.3 să rezolve această problemă, dar se pare că nu are legătură și problema persistă. Datorită acestei errori am pierdut mult setări (le-am refăcut cât am putut) și cel mai important am pierdut pagini întregi – totul fiind relatat cu acest tagDiv Cloud Library. Acum este dezactivat și totul peticit și nu am cum să beneficiez de ceea ce oferă acest tagDiv Cloud Library.
Info – Pentru a putea intra iarăși pe pagină (implicit la admin) a trebuit să intru pe FTP-ul hostului și să șterg acel plugin.
Există o rezolvare? Mulțumesc.
PS. Nu vă pot da acces la tot (după cum mi-ați cerut), este vorba de un site – instituție publică și de extremă importanță, dar vă stau la dispoziție și răspund la toate întrebările dvs. pentru a putea rezolva problema.
Vă rog, frumos, este important!
Mulțumesc.
Hi,
I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Thank you!
Hi,
I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Thank you!
Hi,
I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
Hi,
Have you checked the console? I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
Hi,
I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
where do i go to download the plugin TagDiv Composer or any other plugin required by Newsletter theme so i can manually install it????
why is there no download link for such a crucial plugin yet you advise to install through FTP/cPanel? install what? the theme? it’s already installed and going well. it’s the plugin TagDiv taht is the problem, it wont install automatically so we need to try to see if it will install manually opr try different versions but there is not one single information about where to download the plugin.
Hi,
I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Thank you!
Hello Oliver!
Update the theme via FTP: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello!
Make sure that your plugins will update as well.
First of all, please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and then update the theme(recommended via FTP).
Thank you!
Hi,
You need to update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manage
Thank you!
Hello,
Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate it.
Thank you!
Hi manbodyspirit, what you need to do is to set the staging or subdomain and try there the theme update. Also, you should do the update via FTP/cPanel and you’ll need to do make a full backup for the website and database, and only after that update the theme.
The steps are:
1. Download the Newspaper theme from your themeforest account and unzip it.
2. Set the theme on maintenance mode.
3. Disable the tagDiv plugins and delete them.
4. Using the FTP or cPanel delete the current theme and set the downloaded theme from the themeforest.
5. Connect to the dashboard website and go to Newspaper > plugins and install the plugins you have from the theme (tagDiv Composer, tagDiv Social counter… those plugins that were installed), also it will be need to install the tagDiv Standard Pack plugin to keep the current layout.
6. Macke sure that the theme is activated – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
If everything is ok, then you can disable the maintenance mode.
The theme settings are saved in database and those will not be affected during the changes.
I hope this will help you!
I know there are third party plugins for this but i feel this would be quite simple to do if i could style the comments differently. Add a category called “question” and the title/post content would make up the question and then the comments could be the answers. Its already the perfect hierarchy. All i would need to do is use a different theme for posts of this category. I would style it so the comments are a more prominent part of the page so the user could clearly see the answers to the question at the top.
I was hoping there might be a cloud template for this but I couldn’t see one. I have tried creating this but I am struggling to restyle the comments to make them look more like answers to a question as opposed to traditional comments. Theres also no way to modify the title of the comment block to read “2 Answers” instead of “2 Comments”.
Also to be clear; I did not delete old theme and plugin from the WP panel; I did it via FTP, which would not clear any WP settings or save states/cache.
Hey folks — just heads up if you get the site messed up after upgrading from 5x to 5.4, in my case the solution was I had to reactivate the td-composer plugin.
If you update and notice custom fonts, footer gone, wrong post template, wrong archive template, home page just block of code … that likely the reason.
I did manual FTP upload;
a) delete old plugin; delete old theme
b) upload new plugin; upload new theme
c) go to plugins > activate the td-composer
Most smart folks likely figured this out. But I had panic moment there 🙂
Hi,
Normally the procedure should not affect the Facebook Pixel, Google Search Console, and Google Analytics.
The replacement also is quite basic, what you need to do first is a full backup for the website and database, and only after that update the theme.
The steps are:
1. Download the Newspaper theme from your themeforest account and unzip it.
2. Set the theme on maintenance mode.
3. Disable the tagDiv plugins and delete them.
4. Using the FTP or cPanel delete the current theme and set the downloaded theme from the themeforest.
5. Connect to the dashboard website and go to Newspaper > plugins and install the plugins you have on the nulled theme.
6. Macke sure that the theme is activated – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
If everything is ok, then you can disable the maintenance mode.
The theme settings are saved in database and those will not be affected during the changes.
I hope this will help you!
Hello,
Please check the console when you try to edit with tagDiv Composer and check what error is displayed there.
Also, please check this file permission. Our theme to work properly need to have files and folders permissions set as WordPress permissions -> https://wordpress.org/support/article/changing-file-permissions/ -> https://wordpress.org/support/topic/warning-ftp_fget-expects-parameter-1-to-be-resource-null-given-in/
Thank you!
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please use the last version of WordPress 6.2 with the last theme version Newspaper 12.4 (if you have a theme version older, then tagDiv Composer does not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
I installed the plugin via FTP now and that worked. The other options via the link you provided didn’t work.
Is it correct that the slider-plugin is not activated/registered?
Hi,
You need to update the theme to the latest version 12.4
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hi,
If you agree we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!
Thank you!
Hello,
Please do not create more topics in the future or reply to other topics for the same problem.
What I can suggest, is to install the theme and plugins via FTP/cPanel –> https://i.imgur.com/QWuAITM.png, but only after you have made a full backup. In case the problem persists, please disable all non-theme plugins and try again.
Also, please let me know what PHP version you have.
Thank you!
Hello,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Thank you!
