Search Results for 'ftp'

Hi,

First please deactivate all plugins except theme plugins to see if this has any effect. Check the theme system status and make modifications to the parameters mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
You can ask your hosting provider to make the changes for you if needed. Then check if the warning is still present. Ultimately please try and reinstall the theme by FTP (best method)
– https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes, if you still have problems.

Thanks

Hello omattelin,

Make sure that you have installed the latest theme version of the theme via FTP way, clear all the caches and check the results. Remove all of the untested plugins if you are using something like this, purge all CDN files, clear all the caches and check the results.

Thanks for your understanding!

Hello all,

The Theme was fully tested and all of the plugins from this packet should works as expected. Try to make a new clean install from scratch via FTP way with the latest theme version, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Notice that the Child theme should work as expected and until now, we do not have any bad reports in this case. Try again to use it according to our documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello philfaccenda,

Try to disable all of the untested plugins, leave just to active only the bundled plugins of the theme, clear all the caches and check the results. Also, make sure that you are using the latest theme version installed via FTP way. If the problem is still there, try to make a new clean install from scratch and check again the results.

Hope this helps!

Thanks for your understanding!

Hi,

Thank you for your interest in the theme. The posts and media files you have will not be lost by switching the theme. As always make a full backup before beginning
– https://codex.wordpress.org/WordPress_Backups
I found this useful guide that you can check as well
– http://www.wpbeginner.com/beginners-guide/checklist-15-things-you-must-do-before-changing-wordpress-themes/
Then install the theme using these guides
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/
By FTP is the recommended method in this matter. You can also install a demo if you wish
– https://forum.tagdiv.com/demos_introduction/
– https://forum.tagdiv.com/installing-demos/
View all the available demos live here
– https://demo.tagdiv.com/select_demo/select_demo_newspaper
Then start customizing the theme options as you wish. The TagDiv composer can be used to edit/create pages
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/block-settings-tutorial/
It is recommended to use the tagDiv composer, because in the coming update we will add a considerable amount of options for this composer especially.

Thanks

Hello PoempelPinguin,

First of all, make sure that you are using the latest theme version via FTP way, clear all the caches and check the results. Also, check your plugins list and if you are using some untested plugins, try to disable all of these, leave just to active only the plugins that come bundled with the theme core files and rule out any conflicting plugins.

Thanks for your understanding!

Hello,

In this case please use the ftp method mentioned in this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello print024,

Please make sure that you have installed the latest theme version from Theme Forest via FTP way because this is the surest theme method in this case. We do not have any bad reports regarding on API YouTube and weather widget. All of these should work as expected in the latest version. Clear all the caches and check the results. You can provide your website URL for more investigations if the problem will be there after this advice.

Thanks for the message!

Hello tonitarres,

First of all, please make sure that you have read all of the needed settings which have to be made in order to achieve a Sidebar. Please check here -> https://forum.tagdiv.com/smart-sidebar-2/ -> https://forum.tagdiv.com/sidebars-tutorial/ If the problem is still there, you should make a new clean install from scratch via FTP way, clear all the caches and check the results. Also, if you need more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for your understanding!

Hello bartoszgeza,

Please download the latest theme version from Theme Forest and install it via FTP way and check the results.

Thanks for your understanding!

Hello pramod7770,

Try to make a new clean install from scratch via FTP way because this is the surest method in this case, according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Also, check the server configuration to be in standards -> https://forum.tagdiv.com/cloudflare-cdn/ -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Hope this helps!

Thanks for your understanding!

Hello all,

Sorry but the TD Composer should work as expected for all of our demos. I have tested on my website and it seems to returns best results, as you can see here -> https://www.screencast.com/t/5OKVMzPiyJ1U
If the problem is still there, make sure that you have right installed the latest version of the theme via FTP way because this is the surest method in this case.

Thanks for your understanding!

Hi,

All the theme plugins are provided into the theme pacakge that you download from themeforest. You can find them in /plugins folder – https://forum.tagdiv.com/whats-included/ – https://www.screencast.com/t/w8gvPSYO8 If you still have issues please send an email at contact@tagdiv.com and provide wp-admin and ftp access. Also paste a link to this topic so we can identify you.

Please change the one star rating and provide a better one. The issue you have, may be related to your server/wp configuration – http://www.akashif.co.uk/php/curl-error-7-failed-to-connect-to-permission-denied It is not a theme or plugin issue.

Thanks!

Hello slavamatador,

First of all, make sure that you are using the latest theme version of the theme installed via FTP way, remove all the plugins which are untested with our theme because all of these may interact with the theme core files and cause a lot of unknown issues. Also, please take this into account, like this -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for the message!

Hello Bruce,

Please download the latest version of the theme from Theme Forest and install it via FTP way. I have checked on my website and the Weather Widget location works as expected. Please follow the next instructions from here -> https://forum.tagdiv.com/weather-widget/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Fatih,

Make sure that you are using the latest theme packet, downloaded from Theme Forest via FTP way because this is the surest method in this case. Also, notice that Child Theme was fully tested with the theme and should work as expected.

Thanks for the message!

Hello itduck2020,

I have inspected your website and I saw that your sidebar on post pages does not work. If you are using some untested plugins try to disable all of these, purge all CDN files if you are using the CDN system, clear all the caches and check the results. If the problem is still there, try to make a new clean install from scratch via FTP way and check the results. If you need more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello Zaheen,

Please notice that none of these plugins have to be purchased because these are just already included in our theme’s packet. Please check our documentation here -> https://www.screencast.com/t/60lb767t -> https://forum.tagdiv.com/install-via-ftp/ because there you will find the answer to your question regarding their place in the theme’s files.

Thanks for the message!

Hello Serd,

I have inspected your source page and I saw that you are using some untested plugins which can interact with the theme core files and which might cause a lot of unknown issues. Also, you should update the theme to the latest version of it which is Newspaper 8.2 because I saw that you are using an old theme version, like 7.8. Try to switch the theme to the main theme because now you are using the child theme and it’s possible to affect some theme’s functionality. Please follow all of these useful steps, clear all the memory caches and check the results. If the problem is still there, you should try making a new fresh install from scratch via FTP way in another sub-domain and see the results. If you cannot resolve this, please send us an email at contact@tagdiv.com with your wp-admin so we can take a closer look at it. Also, provide there the link to this topic so we can quickly identify you.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello admin_kh,

Please check our documentation here -> https://forum.tagdiv.com/install-via-ftp/ because there you will find explained step by step the way of theme installing.

Thanks for the message!

Hello alpaq53,

Make sure that you have the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there regarding on Facebook, send us an email at contact@tagdiv.com with your wp-admin so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello drschulz,

Please try to make a new clean install from scratch via FTP way or create another sub-domain for testing, clear all the caches and check the results. If you want to achieve good results, make sure that your theme is the latest version of it, downloaded from Theme Forest.

Thanks for the message!

Hello,

Make sure that you are using the latest version of it installed via FTP way because this is the surest method in this case. Also, if you are using some untested plugins, try to disable all of these, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hello craftofcharisma,

Please make sure that you are using only TD COmposer or Visual Composer. If you are using the both of it simultaneously, notice that you can bring some errors with the theme and it’s not recommended this thing. Make sure that you are using the latest version of the theme, remove all of the untested plugins if you are using something like this, clear all the caches and check the results. If the problem is still there you should make a new clean install from scratch via FTP way because this is the surest method in this case. If you will need more assistance, in this case, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!