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Bettina
tagDiv Staff

Hello Kaitlin!

We’ve tested this plugin on version 5: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thank you!

Ozgurunlu
tagDiv Member

thank you Bettina for keeping up with me. 🙂 So will this below summary be correct?:

When Both Mobile Theme plugin and Amp Plugin installed & activated:

1. If we choose the “Mobile only” option in the theme panel Mobile theme settings -> Mobile phones will see the mobile template without the AMP benefits & without the ?amp=1 parameter.

2. If we choose the “Mobile + AMP” option in the theme panel Mobile theme settings -> Mobile phones will see the mobile template with the AMP benefits and with the ?amp=1 parameter.

3. If we choose the “AMP only” option in the theme panel Mobile theme settings -> Mobile phones will not see the mobile template but they will see the pages with the AMP benefits and with the ?amp=1 parameter?? (can you confirm this?)

Thank you!
Ozgur

Bettina
tagDiv Staff

Hello Dorien!

Make sure you have the Standard Pack plugin installed and active in Newspaper -> Plugins.

Thank you!

Bettina
tagDiv Staff

Hello!

I suggest you to have a full backup and have a new WordPress install.

Thank you!

Hoàng Trí
Participant
#0

Hi

I have interface error problem, I can’t edit any interface and it always says “Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”.

I have contacted the support team, but it seems that the support team can’t find the cause, they suggest to remove the newpaper and reinstall it, but when uninstalled and reinstalled, it still receives the information. was installed before and the error did not go away.

I need instructions on how to completely remove newpaper (including all tables, data files if any) to reinstall to see if the situation can be fixed or not?

Thank you

squallhajime
Participant
#0

Just installed the demo with no errors but front end fonts are not displaying correctly. only displayed correctly when viewing in logged in mode. see screen shot here: https://imgur.com/a/9YksBYZ

Anamaria
tagDiv Staff

Hi,

We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Do not use multiple cache plugins!

Thank you!

Anamaria
tagDiv Staff

Hi,

If you disable the SiteGround Optimizer plugin the menu and search work.

There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/high-number-of-ajax-request/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.andraware.com/wp-rocket-for-newspaper-theme/
https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
https://forum.tagdiv.com/topic/sql-querys-high-cpu/
https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
https://underconstructionpage.com/optimize-wordpress-database/
https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

chrisfoxatx
Participant
#0

Hi,

I’m running NP12 on my staging server for now in a Multisite environment (folder based).
It’s been working great.

Today I saw the notice to update to 12.3 so I did.
However when I wanted to install, nothing happens.
After that, I still get the blue update notification and the version shows me that I’m on 12.2
In the time machine it also list 12.3 though. Am I updated correctly and is the version number incorrect at the top, or is there a problem in time machine?

How and where do I change the permissions for files and folders in my multisite just for that site?
I’m using Defender Plugin as recommended. I’m on an A2 Turbo plan and also have WP Toolkit.
https://imgur.com/dKXrz8j

cashflow270
tagDiv Member

I am having the same issues. I am not using a caching plugin and do not have one installed.

Bettina
tagDiv Staff

Hello @nickmde !

Uninstall the Mobile theme plugin, clear the cache and check the results.

Thank you!

2zi0
tagDiv Member

Ok, I solved it by deleting all Newspaper plugins and re-installing tagDiv Composer and tagDiv Cloud Library and not the tagDiv Standard pack (which actually I don’t remember why is installed).

Thank you

Demir
tagDiv Member

Hello,

We had the same problem.
We deleted and reinstalled tagDiv Composer. We have cleared the cache.
The problem is fixed. We use LiteSpeed Cache.

Best Regards!

chrisdk
tagDiv Member

It is a brand new site, so don’t really have any plugins installed. However I disabled the ones I have and the issue is still the same

SophiaJhon
Participant
#0

I have installed the theme newspaper and now I am receiving this in error.log
No request delivery notification has been received from LSAPI application, possible dead lock

2zi0
tagDiv Member

Hello Anamaria, I did the following:

– Unactivate the plugin from Newspaper panel
– Delete the plugin from WP Plugins
Install plugin and activate it from Newspaper
– Empty website cache

But it’s still there

Anamaria
tagDiv Staff

Hello,

Please delete the tagdiv Composer plugin, install and activate it from newspaper -> Plugins -> https://i.imgur.com/gHZuNQm.png

Thank you!

Bettina
tagDiv Staff

Hello @lagaylife !

Our plugins shouldn’t uninstall themselves. Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Anamaria
tagDiv Staff

Hello,

It seems you have a mobile theme plugin and this is displayed on the desktop -> https://i.imgur.com/QeZYJuW.png
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please edit the Single Post template, and check if there is added the element Single Featured Image.

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/

I hope this helps.

Thank you!

Calin
tagDiv Staff

Hi leagcooks, do you also want to apply to underline for the blocks? or only for some pages where you have links?
This code will apply only to page content, if you need it on blocks too, please let me know!
.td-main-content a {
text-decoration: underline! important;
}

Hi bensbtar, I see that you are using the Newspaper theme and the theme plugins are not enabled, please go to Newspaper > plugins and install and enable from there the tagDiv Composer, tagDiv Cloud Library and it is possible to need to install tagDiv Opt-in builder.

Thank you!

lagaylife
Participant
#0

Hello, for some time I have a problem with the theme.

Indeed, very regularly the plugins essential to the operation uninstall themselves on their own and in particular cloud templates which prevent the site from functioning normally.

Thanks for your help

Luzi
Participant
#0

I am trying to add tags to my articles but when I click on the tags at the bottom of the article it opens a page and tells me that there are no articles to display

Tag Template is installed !


bcee
tagDiv Member

I performed the following operations:
Uninstalled Newspaper 12.3
Reinstalled Newspaper 12.2
The problem was not solved

I deactivated all plugins
The problem was not solved

On http://www.acquadellemarmore.it when you choose and click on a product, the page that opens has a system error.

Man Kam
tagDiv Member

it is sure that Install premium plugins > “tagDiv Mobile Theme” is active

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