Search Results for 'install'

Hello shinobu,

Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.

Thanks for the message!

Please check the theme system status section
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. If you updated from an older version to the latest one (8.7.2) reinstall the tagDiv composer (latest version is 2.1).

Additionally try as a test to deactivate all other plugins, leave only the theme plugins active. Check if the issue is still happening. Let us know the results.

So the issue was not solved by regenerating the thumbnails. Inspecting the website and the first thumbs issue in the grid, it seems the featured images you use are too small. Example:
– https://www.screencast.com/t/9xKtYxfUz
This module where the post appears has a thumbnails requirement like this
– https://www.screencast.com/t/y1EtZitN
So the original image is simply not big enough to allow the creation of the necessary thumbnails. Use bigger images if possible or a thumbnail upscale plugin, the theme will not stretch the images to fit if they are too small.

As mentioned in that guide our install-able demo uses images around 1068 × 713 px. You can use bigger images, the resulting thumbs will be of higher quality.

Hello mjehangir,

Check the system status parameters to be increased according to our documentation. Check the theme to be the latest version of it installed via FTP way, clear all the caches and check the results. Until now, we do not have any bad reports in this case and notice that the TD Composer should works as expected, without any problems.
A 500 error can have a bunch of causes but in usual debugging you would use such a guide: https://www.lifewire.com/500-internal-server-error-explained-2622938
Please access your files via FTP and try to rename the plugins folder and test again.

Thanks.

Hi,

We have made many tests with the mentioned browsers, there were no visual layout issues with the composer sidebar
– https://www.screencast.com/t/P39ezBPwEV
– https://www.screencast.com/t/8fDeUGCL
– https://www.screencast.com/t/gQ4JpQGGqDD
Newest version of each browser is installed. If you could provide us with access to a live website where this is happening we will take a look. We cannot recreate this on these browsers.

Thank you!

Hello,

This error is caused by the memory allocation in most cases. Please use this guide: https://forum.tagdiv.com/system-status-parameters-guide/
If the issue is still there, please try without any plugins.
As an alternative you can install the theme via ftp: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello rontsh,

Notice that we do not have any bad reports in this case until now, sorry! Everything seems to works as expected, without any problems. Ensure that your theme version is the latest one, installed via FTP way, check the system status parameters to be increased according to our documentation remove all of the untested plugins if you are using something like this and check the results. If the problem is still there, please provide some useful screenshots so I can identify the problem.

Thanks for the message!

Installing a demo with content will provide the homepage structure, without content you will have to build the homepage. You could install the demo without content and use the homepage from the demo folders. Example
– https://www.screencast.com/t/v1a9rgPw
– https://www.screencast.com/t/YWSVjh51vqt
Then edit the page with the tagDiv composer and configure the grids and blocks to display the posts you want.

Hello shubhraj56,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hi,

Use the social counter plugin provided in the theme package of the theme you currently have installed (8.6). If you updated from an older version to 8.6 reinstall it from the new package. The message should not be displayed anymore. Let us know.

Thanks

Hi,

I don’t think you will find any related topics in the forum. The theme blocks and other elements that display posts will pick them according to your filtering and sorting you set for each of them
– https://forum.tagdiv.com/block-settings-guide/
The blocks will display posts from the categories you choose, also with the sorting you choose.

Renaming tags and categories should not be difficult. Edit them and rename them. A thing to note is that if you installed a demo with content, you should not use demo categories (or rename them). These will be removed when the demo is uninstalled or a different one is installed. Create new categories and tags instead.

Thanks

Hello shinobu,

Make sure that you are using the latest version of the theme, installed via FTP way, clear all the caches, remove all of the untested plugins if you are using something like this and check the results. Check the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, you should make a new clean install from scratch to another sub-domain for testing.

Hope this helps and let us know how it goes!

Thanks.

Hi,

There was an issue with the icons not displaying in the actual page, despite them appearing in the composer page. That could be the issue here. This was brought to our attention shortly after the theme has been updated. We fixed it and re-uploaded the theme package. You could download the theme package again re-install the theme. There should be no more icons issues anymore. Let us know. Sorry for the inconvenience.

Thank you!