- NewsmagRequirements for Newsmag
Hi,
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
Also, please notice that api-plugin.php is no longer available with our theme and you need to use the creative-plugin.php if you want to create your own blocks. Please check here -> https://forum.tagdiv.com/developer-info/
Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.
Hope this helps!
Thank you!
Hi,
Regarding on saving issue, please notice that the reason for that error might be your system status parameters. Please check the values of them to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Probably, your PHP memory is exhausted and that’s why you cannot save anything.
Also, I have checked your website and I saw that you have two different logos on it. On that category page you have a logo and for those pages, post pages you have another logo. This case is happening because, for that category -> https://www.westislandblog.com/category/laval/, you are using a template where you set up this header from Cloud Template Library. If you do not want it, you need to remove that Category Template from here -> https://www.screencast.com/t/jRcoDgLYZooB and chose the Inherit from Global Settings if you want to have the same header for the whole of your website or you can edit that category template and change the logo from your header section to be the same.
Hope this helps!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please check if the WP-debug is set to false in the WP-config file, then check if the warnings are removed.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Let me know how is works!
Thank you!
Hi,
Ensure that you have properly updated the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ PHP memory is very important in this case to be increased as properly. It’s possible that the parameter to be exhausted and that’s why this functionality does not work.
Hope this helps and let us know how it goes!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
If there is still a problem, please provide some more details, some screenshots were I can inspect this problem.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
If there is still a problem, please provide some more details, some screenshots and a link were I can inspect this problem.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please check our guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/
Thank you!
Hello,
Yes, indeed, Please do not use the old ionMag red blocks. They are blocks from an entirely different theme.
@mscgluk
In most cases this is caused either by a plugin conflict as it was for digitalnoisestudios or by low memory allocation, file permissions, or blocked content by your firewall.
Please use this guide to increase your php version and memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/
Please also try to disable all non theme plugins to test for any plugin conflicts.
Thank you!
Hi,
I can not see your screenshots -> https://www.screencast.com/t/HlUMB3ZCum
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Thank you!
Hi,
Please make sure that you set correctly the Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/
Also you can deactivate lazyload from Newspaper>Theme panel>Template Settings
https://www.screencast.com/t/zDxt8d921eG1
Let me know the results.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If the problem is still there please provide some more details, screenshots and a link were I can inspect this problem.
Thank you!
Hi,
Installing Demos -> https://tagdiv.com/newspaper-theme-installing-demos/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
Also remember that you need to change the memory setting in
BOTH:
a) server settings, memory allocated to php
b) in your wp-config file, to expressly specify memory amount
Hi bpotter,
Please check your system status parameters to be increased according to our documentation from here -> Also, check your PHP memory to be hight increased. Probably, your memory has exhausted and that’s why this happened.
Thank you!
Hello again,
I change memory_limit to 512 (Later to 1024) and unactive all the plugins, but i have the same problem when i try to edit the index page.
Now i read that: Fatal error: Out of memory (allocated 887201792) (tried to allocate 241664 bytes) in /homepages/18/d733391872/htdocs/clickandbuilds/DeportesAvila/wp-includes/wp-db.php on line 1972
Thank you
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If the problem is still there please provide some more details and some screenshots.
Thank you!
Hi,
We recommend the 256 MB to your memory limit but maybe, you have some plugins which consume more memory and you need more than this value and then you need to increase it from your CPanel.
Hope this helps and let us know how it goes!
Thank you!
Hi
We’ve WordPress 5.1.1. with theme Newspaper version 9.5 and
– PHP 7.2.17
– 512 MB of memory
– post_max_size 128 MB
– max_execution_time 300
– max_imput_vars 3000
– wp super cache enabled
The site works perfectly except when we publish a new post, it gives error 502 for a few seconds (30 to 45 seconds).
We’ve already spoken with the datacenter where our server is located and they do not find anything wrong on their side.
All plugins have been tested and work without problems.
Do you have any idea of what could be causing this problem?
Thanks in advance for your time
Hello everybody,
I have again a problem with memory size when i go to edit a page in my site.
The memory limit is in 256 and it was working until now.
This is the message of the error:
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 16384 bytes) in /homepages/18/d733391872/htdocs/clickandbuilds/DeportesAvila/wp-includes/wp-db.php on line 2007
Also, TD composer doesn’t work neither. It is allways charging.
Can you help me?
Thank you.
Hi,
For Error at rows: 7(models) : 1(dom)
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please check the settings from Slider Revolution -> https://www.screencast.com/t/VU7exfi7s -> https://www.screencast.com/t/PCOl138FXh7
Also check this article ->https://www.somnathjadhav.com/set-zoom-effect-in-revolution-slider-for-background-image/
Slider Revolution WordPress 5.x Documentation -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Thank you!
Hi,
The 500 errors problem in most cases is caused by low wp-memory or old php version.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Thank you!
Hi,
The 500 errors problem in most cases is caused by low wp-memory or old php version.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please make update to the last version theme, v9.6.1
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
