Search Results for 'mobile theme'

Hello,
Unfortunately this is the case with blocks that display the full screen image on mobile. It was a choice made by the developers to improve loading speed and avoid creating an exaggerated number of thumbnails. You could override this functionality by forcing the block to use the full image by editing the theme code but then the page speed would greatly be affected. You can find the code for the block 3 here: http://screencast.com/t/Y7MngT46sL7m
You can see all the thumbnails our theme uses here: http://screencast.com/t/nklxPLxCd
You can edit the first file and select another thumbnail for it (replace the thumbnail with another thumb name) so the mobile version will have more quality, but it will need a few more css adjustments for it to work.
I hope this helps.
Thank you!

Hello,
I understand what you mean now, and there is a an explanation for it.The featured image uses a thumbnail while images inserted into a post use the full size. So when compressed on a mobile phone, the difference will be visible between a full size image ex: 1920×1080 and the thumb used by the theme for featured image which has a size of 696×0. This choice was made for pagespeed. You can override this thumbnail if you want by editing the theme files. You need to edit the template you use. Every post template has a separate file corresponding to it:
http://screencast.com/t/YBaK9ToiDFm Inside these files you will find the code used for image and the thumbnail: http://screencast.com/t/irKCRL3Qm You siumply need to change the td_696x0 to full and then the full image will be used for the featured image.
I hope this helps.
Thank you!

Hi,

Please provide a link so we can take a closer look at this. If you don’t want to paste the url here on forum please send an email at contact@tagdiv.com as we need to inspect this. Also paste a link to this conversation so we can know what your issue is.
Also you can check the options from Theme Panel for each ad like Bogdan stated above and set a different size for mobile device – http://screencast.com/t/EAyCtVCzGTP also please provide details about the device you are using(Android or Windows phone) so we can check.

Thanks!

Hello fettbauch,

Please make you sure that you refer to the Module 4 on category page. I’ve tested on my side with M4 on category page and on mobile version and all the images are full width. You can look here the result: http://screencast.com/t/YOckkOZnDJ – http://screencast.com/t/XOg979wWD .
Please try to disable all the active plugins, except Visual Composer and install only the plugins that come bundle with our theme, clear all your caches and test it again. If you problem is still there, please provide your URL website so I can inspect it closer.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,
Regarding the images and jetpack, absolutely do not use the photon feature of jetpack. I know jetpack is tested to work with our theme but not all of it’s features work. Jetpack has lots of features and some of these create problems with our theme. The 2 known to cause problems are the jetpack mobile theme and the photon option.
Do not use these 2 options and it should work fine. (if no server-side issues are found that is)
Thank you!

Hi,

@Stefan please send us an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look at this, also paste a link to this topic so we can know who you are and what your issue is.

@Cubewebsolution
The theme has an fixed grid layout, responsive as it is fluid and style for desktop/tables/mobile screens. Changing the grid’s width is not an easy job and you would need lots of custom modifications for it, as you need to change the width value for all elements(blocks/modules) on page. For the moment we don’t plan to do any change to the grid, sorry!

Thanks!

Hello,
I did not recommend using photon at all. I recommended you use jetpack but NOT with the photon feature. So please, NO photon. It does not work with the theme and it will not work in future updates as well unless we change our whole image implementation. Not all features of jetpack are tested. We do know of 2 features that cause problems for certain and should never be used with the theme. One is photon and the other is the mobile theme.
Thank you!

Hello gibbo78,

If you want to align your logo on your mobile device, it is neccesary to use a bit of Css to centrate this. Please try the code below and place it in Theme panel->Custom Css area like this: http://screencast.com/t/GFSQ0Ii0

@media (max-width: 767px) {
.td-main-menu-logo img {
margin-left: auto;
margin-right: auto;
}
}

The result you should see here: http://screencast.com/t/m0QFP245nk6

Thank you for the message!

Hello PatWire,

I’ve checked again your website on mobile and everything works fine. Please provide more information about your issue, so I can be able to provide a more accurate response. Also, please disable all the active plugins, except Visual Composer and install only the plugins that come bundle with our theme. Clear all your caches and purge the CDN file if you use and try again. After this, if your problem is still there, please make a screenshot of this because it is very useful.

Hope this helps and let us know how it goes!

Thank you!

Hi,

I cannot provide a solution to add this function without updating the theme.
You can use custom css to change the mobile menu color if you don’t wan to update, please check this topic – https://forum.tagdiv.com/topic/menu-colour-problem-on-mobile/

Thanks!

Hi,

I just said above that this is not an easy task, the theme has already a mobile version and there is not option to disable it. We have this on our list and we may add some option to enable/disable widgets or the possibility to set a lighter theme for mobiles, or maybe something else. We’re still looking for the best solution.
The Jetpack mobile theme featured will read the content of the page, the theme use shortcodes in content so this is what you will display…shortcodes.
You could use js to detect mobile screens and load different content but you will need custom work for that, the theme hasn’t been designed to use a mobile template.
I suggest to get a professional developer from sites like – http://studio.envato.com/ if you need this as the time doesn’t allow us to provide custom work.

Thanks!

Hello Vladimir,

1) I think you are referring to the responsiveness of the logo on mobile.
You can use this custom css to make it responsive again.
@media(max-width:767px){
.td-header-style-10 .td-logo {
width: 100%!important;
}
}

2)You can change the mobile menu color from the theme panel: http://screencast.com/t/9xlJiRSDKR

Thank you!

Hi,

I see you have your menu seated on 3 rows now: http://screencast.com/t/wyamURmfs5I Theme’s menu smart snap feature hasn’t been designed for your menu configuration that’s why you experience this. I can’t provide you a quick fix on this as we have to investigate this but I have placed this issue on top of our todo list so we will fix this as soon as possible. Until then you can use the smart snap feature just on mobiles: http://screencast.com/t/AYTvGOWI

Thanks for reporting this!

Hello,
In order to change the mobile menu color you will need to update your theme to the latest version if you do not have this option in the theme panel: http://screencast.com/t/LhLGuzA8U
https://forum.tagdiv.com/how-to-update-the-theme-2/
In order to disable the sidebar in the mobile menu you can use custom css:
@media(max-width:767px){
.td-ss-main-sidebar{
display:none!important;
}
}
Note that this code will only work for a sidebar (standard sidebar from widgets area) it will not work for pages that use 2 column visual composer rows.
Thanks.

Hi,

As the theme already has a mobile version the jetpack feature will break the theme functionality on mobiles. You will need custom modifications to implement this and unfortunately we cannot provide custom work at this time and I suggest to get someone to help you with this as it is not so easy, sorry!

Thanks!