- NewsmagRequirements for Newsmag
- NewspaperRequirements for Newspaper
- NewspaperFlex Block Settings Guide
- NewspaperBig Grid Flex Settings
- NewspaperWhen tagDiv Composer is Not Working
- TutorialsDefault Block Settings Guide
- NewsmagBlock settings tutorial
- NewspaperBlock settings tutorial
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Update the Newspaper Theme
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Please check those similar topics with 5xx errors:
– https://www.rankya.com/wordpress/how-to-fix-index-coverage-issue-server-error-5xx/
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
Similar topic -> https://forum.tagdiv.com/topic/how-to-solve-server-error-5xx-in-news-paper-theme/
Hope this will help you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also if you have some non theme plugins activate, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hi,
This is a strange case and the first of this kind, please provide some more details, also what I can suggest is to make a test, get the Newsmag theme v4.9.1 from themeforest and try to install it on localhost or sub-domain, check again if the problems still appear.
Also make sure that the Requirements for Newsmag are set as in our documentation/guide -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Le me know the results!
Thank you!
Hi. I currently using update version of WordPress and I successfully install the Newspaper Theme.
But when I try to activate the plugin, which is TagDiv Cloud Library and TagDiv Standard Pack plugin, the whole WordPress crash.
I searching from previous Topic on this and confirm that I have fulfilled all the requirements, but still the issue not solved yet. Maybe can I give you my hosting details you assist me to rectify this issue?
Please help me. Thanks
Hi,
I do not quite understand the problem, also the link that you provide is not working -> https://i.imgur.com/jPCH3t0.png -> https://i.imgur.com/piqbxQK.png please provide some more details some screenshots or an working link.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hello !
Please make sure that your requirements are set according to our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Also please note our working our for the followin day: 
Thank you !
Hi,
All the requirements for database are made on admin-ajax.php ( all the settings from theme panel, posts, pages, etc.), therefore you can not remove these from your website, if you want you can remove the pagination, from the website, loading more, the search and the number of admin-ajax.php requests will be smaller.
Thank you for your understanding!
Hi teodormiu,
You are using a quite old theme version, I think that the best solution will be to make a copy of your website on subdomain and make there the update, also if you are using child theme, please deactivate it, also make sure that you are using the latest version of theme, Newspaper 10.2 with the latest version of WordPress and you sett all the theme requirements as in our guide.
Also please check some of the major changes in the theme:
How to Update the Newspaper Theme for WordPress
Updating the Core of the tagDiv Themes for Envato WordPress Requirements
Newspaper Theme 10: Standard Pack or tagDiv Cloud Templates?
Also Now we recommend to use tagDiv Composer, this is the theme builder also you can choose new templates from tagDiv Cloud Library.
The Visual Composer is still include in our theme ( it’s named now WPBakery ) this can be found inside the package get from themeforest, unzip it and look in plugins folder -> https://i.imgur.com/aVpLe6i.png unfortunately in Newspaper X there are some issues between theme builder and WPBakery, therefore we recommend to use the tagDiv Composer.
If you need help with something that we can help, just let us know!
Thank you for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
The page speed depend on how well is your website optimize, the number of requests, page size -> https://i.imgur.com/ae86rtN.png if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
– https://www.rankya.com/wordpress/how-to-fix-index-coverage-issue-server-error-5xx/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
Let me know the results!
Thanks.
Hi,
If you are using the preview draft, please deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you have the latest version of Newspaper them v10.2
Let me know the results!
Thank you!
Hi,
From what I can see the stile is not loading on your website -> https://i.imgur.com/IShYBK3.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also from what I can see you have some errors in consoles that need to be fix! -> https://i.imgur.com/Cozqa6m.png
Thank you!
Copy-pasting Calin’s reply from an earlier topic:
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please notice that we do not recommend to use WP Bakery with tagDiv Cloud Library, if you want to use cloud templates, please deactivate it.
The other scenario could be of a plugin conflict. I disabled all plugins apart from “Tested Plugins”, by the way, tested plugins can be found in Newspaper->Plugins(https://www.yourwebsite.com/wp-admin/admin.php?page=td_theme_support). I tried enabling Untested Plugins one by one and then checking the Cloud Templates->Add New(https://prnt.sc/q4li14). By this testing, I could find the plugin which caused this error. Now the culprit untested plugin was not a new install, but after the recent updates to it, this “Invalid reply from server endpoint error” started throwing up in Cloud Templates. So, that’s how I solved it.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that you have the latest version of Newspaper them v10.2
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
– https://www.rankya.com/wordpress/how-to-fix-index-coverage-issue-server-error-5xx/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
Thank you!
Hi,
Also please do not share your private credentials on forum.
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, I’ve set it to 256M, now it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please notice that we do not recommend to use WP Bakery with tagDiv Cloud Library, if you want to use cloud templates, please deactivate it.
Thank you for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks.
i keep getting this error whenever I try to install a template: Error at zones: 5(models) : 4(dom). The model does not match the content Current state has involved an issue.
And the import process just hangs.. like the screenshot shows.. I checked the requirements and have the memory, etc… ”What am I doing wrong??
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
