Search Results for 'requirements'

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thanks.

Hi,

This problem can be from some plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache, deactivate the cache plugin and try again.

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, please provide me a link to your website where I can inspect this problem.

Thank you!

Hi,

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non-theme, also if you are using a child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

After this, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information and provide more there more details about that error so I can replicate it.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

You can downgrade to a previews version where this is working normally, the update to Newspaper 9.7 is all about the envato requirements, you can check the news and fix here section changelog.

If you need a previous version and you do not have it you can send us an email at contact@tagdiv.com and we’ll provide the version you need.

Thank you!

Hi,

Please make a test, clear all cache and deactivate all plugins and let only the tagDiv Composer activate, after that try to make some changes in theme panel and see if those are apply, it is possible to be some incompatibilities between theme and the plugins that you have.

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please check the WP_MEMORY_LIMIT and try to double it – https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache, deactivate the cache plugin and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please provide some more details about the problem you are facing and some screenshots; did you made any updates or install some plugins before this problem to appear?

Thank you!

Hi,

Please note that we do not recommend using the child theme, sorry! Most of the theme files were moved into the tagDiv composer plugin as per the requirements of Envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/ Moving forward with such requirements, a child theme will only work with functions.php, and style.css, as there are very few files left in the main theme as Envato, requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding!

Hi,

Some more details would be helpful, what exactly is happening when you try and install a demo? Should be no problem – https://forum.tagdiv.com/installing-demos/

The most important thing to check is the theme requirements guide
– https://tagdiv.com/newspaper-theme-requirements/
If these requirements are not met, there could be various problems.

Let me know.
Thanks

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache, deactivate the cache plugin and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please provide some more details about the problem you are facing and some screenshots; did you made any updates or install some plugins before this problem to appear?

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

I can note your suggestion on our suggestions list.

According to the envato requirements for child theme -> https://www.screencast.com/t/JkRUP9LI -> https://help.author.envato.com/hc/en-us/articles/360000480723-WordPress-Theme-Feature-Requirements#h_5966589781211522283728890

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, please provide some more details and some screenshots if this is possible.

Thank you!

Hi,

Now is not longer need to set the code in header.php, now you can set the code directly in theme panel in analytics/js codes -> https://www.screencast.com/t/aVNquOI0dsU

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

This issue can have multiple causes. Could be caused by insufficient resources
– https://tagdiv.com/newspaper-theme-requirements/
Or in some cases it can be caused by plugins.

If you already checked and the problem remains, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Include a link to this topic in the email.

Thanks

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

Please check this topic about the update to the Newspaper 9.7 -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

It could be that WPBakery causes the crashes, it is quite heavy on resource usage. It should work fine with these requirements – https://tagdiv.com/newspaper-theme-requirements/
For memory we recommend 256M if possible, this would be enough for most websites. Please check the guide carefully, if needed ask the hosting provider to increase the values of the parameters mentioned in it.

Thanks

Hi,

Please make sure that your problem is not caused by the cache plugin, please clear all cache and deactivate the cache plugin and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!