Search Results for 'requirements'

Hi,

So the categories from which the blocks are set to display posts have been deleted, now the blocks are empty. Also the composer does not work if you try to edit the page with it.

From what I can see the theme version used by the website is 8.2, the latest being 9.1. There were quite a lot of changes and new additions since that version. There is a changelog at the bottom of this page
– https://themeforest.net/item/newspaper/5489609
From there you can download the theme as well, you have to be logged into your themeforest account. You can download the full package or just the theme zip
– https://forum.tagdiv.com/whats-included/

Once downloaded you can update to the latest version, here is a guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The most reliable and most used method to update is by FTP. Remember to make a backup of the website before updating, just to be safe.

Be sure to check the updated theme requirements guide, insufficient resources can cause problems using the theme or theme plugins
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed increase them, or contact the hosting provider and they should be able to do it for you.

In case there are problems after you update, let us know and we will try to help you.
Thanks

Hi,

Maybe there aren’t enough resources available, the theme has these requirements for the server
– https://forum.tagdiv.com/requirements-for-newspaper/
If these are met the theme should work properly. If there are problems with the server you could check the error log. Most servers keep error logs.
Also check with the browser inspector console, potential errors will be displayed there. Maybe there are 404 errors, or resources that load slowly. Investigate plugins as well, could be a problem with a plugin you have installed.

Thanks

Hello kesuma,

First of all, please ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello kalenaradia,

Make sure that your WP Memory has been increased according to our theme’s requirements guide. Maybe this parameter is exhausted and that’s why you cannot save anything.

Thanks for your understanding!

Hi,

Please check your theme Requirements:
-> https://forum.tagdiv.com/requirements-for-newspaper/
Make sure that you have set WP Debug to false;
Please check the php version that you have, and the one we recommend.
If the problem is still there, you can make a test and try with a default WordPress theme, and see if the error is still there.
Also you can contact your host provider to check the server requirements.
Let us know the results.

If the problem is still there please

Hello llubbo,

Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, check all the theme’s requirements to be respected with our guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Hi,

Could be insufficient max upload size, max execution time or WP memory, there is a requirements guide you can follow
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed the hosting provider should be able to increase the values of the parameters mentioned there.

Or maybe the same issue from here – https://forums.envato.com/t/wordpress-description-too-much-time-has-passed-without-sending-any-data-for-document/200719

You could also try to install them theme by FTP if possible, as an alternative to installing by WordPress
– https://forum.tagdiv.com/install-via-ftp/

Hi,

The tagDiv composer was introduced in version 8.0, the multi-purpose plugin in version 8.5. Then in version 8.7.5 the multi-purpose plugin was removed as a separate plugin, all it’s features are now included in the tagDiv composer fully.

The latest theme version is 9.1, changelog with new features and modifications here
– https://themeforest.net/item/newspaper/5489609 (bottom of the page)

If you want to install the latest version, simply download the theme package from your themeforest account. This is a guide for updating the theme
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Be sure to review the theme requirements guide, there were some modifications and additions
– https://forum.tagdiv.com/requirements-for-newspaper/

As a note, please don’t post login information in the forum, the topics are public for all the theme users. I will edit the post and remove them.

Thanks

Hi,

So the page keeps loading endlessly in the composer. There are a few suggestions you could try
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/page-error-when-edit-with-td-composer/
These solutions solved similar composer problems.

Also please check to make sure the theme system status is set according to the guide
– https://forum.tagdiv.com/requirements-for-newspaper/

Worth investigating plugins as well, could be a plugin conflict between the composer and one your plugins. Let us know what you find.

Thanks

Hi,

Please check as a first step if WP debug is set to false in the wp-config file
– https://forum.tagdiv.com/requirements-for-newspaper/
If it’s not, set it to false and check if the issue is solved.

Thanks

Hello avengerxp,

Make sure that you have respected all the theme’s requirements from this guide here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide the CPanel access for more further investigations.

Thanks for your understanding!

Hi,

As a first step please check if the theme requirements are met
– https://forum.tagdiv.com/requirements-for-newspaper/
Remember to add the code provided at the bottom of the guide in the htaccess file. Doing this solved similar composer issues
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/page-error-when-edit-with-td-composer/

Or it could one of your plugins that causes it, as in this topic
– https://forum.tagdiv.com/topic/td-composer-kicks-back-blank-screen/
Worth investigating plugins as well, maybe there is a conflict.

Thanks

Hi,

First please re-save the permalinks.
If is not working please try to deactivate all plugins that are not tested with our theme https://www.screencast.com/t/oZYW3ylY0V , clear all cache.
Please make sure that you have the last version of theme ( Newspaper 9.1 ), if you don’t have it please update the theme.
Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

Hi,

First please re-save the permalinks.
If is not working please try to deactivate all plugins that are not tested with our theme https://www.screencast.com/t/oZYW3ylY0V , clear all cache.
Please make sure that you have the last version of theme ( Newspaper 9.1 ), if you don’t have it please update the theme.
Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

• This reply was modified 7 years by Calin.

Hi,

That could be caused by limited or insufficient resources, the theme has these requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
In some cases 500 errors were solved by increasing the WP memory, for most users 256M would be enough.

Thank you.

Hi eran@razgamliel,

First please clear all cache and force refresh the website, and check again, if the problem is still there please check the Requirements for Newspaper

If the problem persist please try the below steps:
Please go on themeforest and login with your credentials and get the theme with all files:
What’s included in the Newspaper theme package -> https://forum.tagdiv.com/whats-included/

After that please deactivate the tagDiv Composer and go in theme file and delete it
( you find the plugin in wp-content>plugins ) ,after that install the new tagDiv Composer.
Let us know how it works.

Thank you for your understanding.

Hello sergioshrek,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information so we can take a closer look at your setup page.

Thanks for the message!

Hi,

Our AMP plugin doesn’t have many settings at the moment, it is a simple plugin for basic AMP support.
If you require more advanced options and settings maybe consider using a different AMP plugin which can offer them. We will try to add more in our plugin in the future.

The logo used will be the one you set as the mobile logo in the theme panel
– https://www.screencast.com/t/UBxD0RY8
The logo size will be limited like this – https://www.screencast.com/t/yEXhaHj153
This cannot be changed at the moment by a setting. So this would not be according to the requirements you mention unfortunately.

Worth noting that our AMP plugin also does not have a menu option for AMP at the moment. Maybe this will be implemented in the future. Sorry for the inconvenience.

Thanks

Hello,

Try to increase the max_execution_time like as our requirements guide. Clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello PaoloGenovese,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Add this code in .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you for your understanding.

Hi,

In most cases the issue is caused by one of the cases below.

Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/

Or it could be a security setting, module or firewall as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/learning-mode/

If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thanks

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Add this code in .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you for your understanding.