- TutorialsDefault Block Settings Guide
Hello IamLegend,
Please keep in mind that the Admin Ajax is used by our theme to request the Server and may of the features theme uses this way to query the server. To know more details about this Admin Ajax, you can control the following topic here -> https://forum.tagdiv.com/topic/high-processor-usage-by-admin-ajax-and-index-php/ and also, to avoid the slowly loading speed, you should consult the Dedicated Server Requirements for Newspaper, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ This can be a useful guide regarding on Admin Ajax functionality -> https://www.smashingmagazine.com/2011/10/how-to-use-ajax-in-wordpress/
Also, if you want to reduce the requests for your server, you simply disable the features which use this, like
->Blocks/Modules, block pagination, etc.
Thanks for your understanding!
Hello etemekin,
I have inspected your website here -> https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.reviewary.com%2F&tab=desktop and I noticed that your website is not well optimized, sorry!
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thanks for your understanding!
Hello roger_hohl,
I have checked your website on Google PageSpeed and I noticed that it is not well optimized, as you can see here -> https://www.screencast.com/t/2aKc33En
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thanks for your understanding!
Hello Danijelmo,
I have checked your website on Google Page Speed and I have noticed that your website is not properly optimized, as you can see here -> https://www.screencast.com/t/ugsPnxSa5bIa
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thanks for your understanding!
Hi,
That is just a warning, you could check the status of WP_DEBUG in your wp-config.php file and change it’s value to false if needed – https://forum.tagdiv.com/system-status-parameters-guide/ Also the server should meet these requirements – https://forum.tagdiv.com/requirements-for-newspaper/
Thanks
Hi,
This could be happening when the complex visual composer elements present on your page, make multiple ajax requests under heavy visitor traffic. You should try to reduce the number of requests, like block pagination, ajax filter etc. from each of the block settings – https://forum.tagdiv.com/block-settings-guide/ Also make sure you have updated Visual composer – along with the theme update. Alternatively this can be caused by a plugin, so you could deactivate all of them if possible, except visual composer and check the results. Here are some guides to help you configure the WP Super Cache plugin – https://forum.tagdiv.com/cache-plugin-install-and-configure/ and optimize site speed – https://forum.tagdiv.com/how-to-make-the-site-faster/
Lastly please make sure the server meets the theme’s requirements – https://forum.tagdiv.com/requirements-for-newspaper/ Hope this helps and let us know how it goes.
Thanks
Hello manishsharma4u,
Please ensure that you are using the latest version of the theme which comes bundled with the theme packet and also, makes sure that you are using the latest version of required plugins. If you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and check the results. Also, please check our requirements list for our theme, like this -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Also, our recommended method for updating the theme is via FTP because this is the surest way in this regard. For more information, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello Cosmic,
1)Please make sure that you are suing the latest version of the theme and also, the latest version of Social Counter which comes bundled with the theme. Otherwise, please update it, clear all your caches and check the results. For more references about our Social Counter, please consult here ->https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/
2)These lines cannot come from our theme. Most likely, it comes from some of your plugins. You should provide your website URL so I can take a closer look and also, so I will be able to provide a more accurate code.
3)Please ensure that you have right setup your category or sub-category. Also, please check if you have minimum 1 posts in this sub_category. Otherwise, this will not be displayed. Let’s see the example -> https://www.screencast.com/t/nwMF6N3Pl1U5 -> https://www.screencast.com/t/xB3plY9p1
4)Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thanks for your understanding!
Hello Mudit,
1)Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
2)The WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there.
Hope this helps!
Thanks for your understanding!
Installing the GD library for PHP on the server solved the issue. Topic can be closed.
Suggestion: Add the server side requirements to the installation guide. 🙂
Thanks!
Hello consafo,
Your PHP version it seems to be good. For more references about theme requirements, please consult here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Ensure that you are suing the latest version of the theme and also, make sure that you are using only the plugin version which comes bundled with the theme. To be safe, try to disable the Visual Composer version, delete it and install it again from Premium Plugin Area, like this -> https://www.screencast.com/t/ooOH3wezI Clear all your caches and check the results.
Thanks for the message!
Hello amurtes,
1)Please disable your untested plugins because it is possible to have some conflicts in your theme. Disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins which come bundled with the theme packet and rule out any conflicting plugins.
2)This is strange what you mean. So, please notice that we do not have any bad reports in this regard, sorry! Our mobile theme does not go to download another file instead of the mobile plugin, sorry! I suspect this issue comes from your untested plugins. Disable all of them, clear all your caches and check the results.
3)Your image is not loaded as expected, sorry! Please try to load it again in your Media Files, clear the caches and check the results. This error appears because the theme does not know the source of your image and that’s why you get this issue.
4)Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
5)Unfortunately, there is no option for this but only these will be edited from the post editor.
Thanks for your understanding!
Hello Max Joy,
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Hope this helps!
Thanks for your understanding!
Hello Elevas32,
I have checked your website and it seems to work as properly. The lazy image loading seems to come from your end, your customizations, sorry! Check your hosting provider server to have the minimum resources, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, we have a guide for speed optimization, like this -> https://forum.tagdiv.com/how-to-make-the-site-faster/ Notice that all of these steps you should make it yourself because we cannot provide custom work and if you are not an advanced user and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thanks for the message!
Hello,
Please make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and increase your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
1. Before Theme istallation check Requirements (your hosting or server) for Newspaper: https://forum.tagdiv.com/requirements-for-newspaper/
2. Recommended Install Theme via FTP: https://forum.tagdiv.com/install-via-ftp/
Hello dap4890,
Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements. Also, if the problem is still there, you should contact the hosting provider, tell the problem and ask for some information regarding this issue because it is possible that this issue is caused by your dedicated server. Ensure that you have increased all the system status parameters, clear all your caches, server cache and check the results.
Hope this help and let us know how it goes!
Thanks for the message!
Thanks Catalin. After adding your code everything works fine. The text is now positioned inside the box. I assume that more people are facing this problem. Is it possible to repair this bug in the next update of Newspaper? If this is not possible, what are the optimal requirements (dimensions, sizes) of photos integrated in the TagDviv Slide Gallery?
Hello Akshay Upadhyay,
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Hope this helps!
Thanks for your understanding!
Hi,
I’ve added a secondary title to my posts depending on my requirements. You may check the URL
For article display view, I’m using Block 9 as shown here: http://scotomastudio.com/category/commentaries/
I want to give one-line space between the secondary title and the main title in the article display view, i.e. Block 9. Basically I want the secondary title to appear on top of the post title. Please guide me how can I do that. I’ll be immensely grateful.
Thanks!
Hello mtraps,
Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newsmag/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Hope this helps!
Thanks for your understanding!
Hello,
This should have nothing to do with your previous theme.
Please make sure your host meets the newspaper theme requirements: https://forum.tagdiv.com/requirements-for-newspaper/ and make sure you increase the system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/
Plugins can also affect the theme so please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Thank you!
Hello,
Please make sure your host meets the newspaper theme requirements: https://forum.tagdiv.com/requirements-for-newspaper/ and make sure you increase the system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello bradkrauza,
Please notice that the speed of your website depends on how well your site is optimized.Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newsmag/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Hope this helps!
Thanks for your understanding!
Hello mayaguez,
Please notice that our theme does not have a maximum limit of ads. You can use how many you want and the slowing of your website does not come from this regard.
Please notice that the speed of your website depends on how well your site is optimized.Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Hope this helps!
Thanks for your understanding!