Search Results for 'requirements'

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Calin
tagDiv Staff

Hi Nadeem149,
First it is need to be sure that you have set all the theme requirements from our guide https://forum.tagdiv.com/requirements-for-newspaper/ in special this code – https://i.imgur.com/Z9zCgkb.png if this is not resolving the problem try with the permalinks on simple/plain, sometimes there are hosts that you need to ask to set the pretty permalinks.
Can you please check to see if the problem persists if you test only with tagDiv plugins without any other plugins? (to be sure it is not a plugin conflict).
Thank you!

Calin
tagDiv Staff

Hi,
Can you please check if the requirements for the theme has been set? https://forum.tagdiv.com/requirements-for-newspaper/ make sure that this code is set – https://i.imgur.com/5NHeOsH.png
Thank you!

Calin
tagDiv Staff

Hi,
Is this problem happening if you are using only tagDiv plugins?
Please make sure that all settings from our guide have been made – https://forum.tagdiv.com/requirements-for-newspaper/
If the problem still persist, please make a full backup and contact us via email at contact@tagdiv.com and provide temporary wp-admin and cPanel access.

alikkis
tagDiv Member

Thank you for your reply!

As I mentioned in my initial message, I’ve already followed all the steps from your guide (https://forum.tagdiv.com/requirements-for-newspaper/) and applied the exact settings shown in the screenshot (https://i.imgur.com/C7n3fBU.png).
Despite this, the issue remains — when I click on TagDiv Composer, it redirects me to an error page.

Could you please take a closer look or let me know what else I can check? I’m stuck and would really appreciate your help resolving this.

Calin
tagDiv Staff

Hi,
Make sure that all settings from our guide – https://forum.tagdiv.com/requirements-for-newspaper/ are set like that including this code – https://i.imgur.com/C7n3fBU.png
I hope this will help you!
Thank you!

Calin
tagDiv Staff

Hello,
If the share button works when you post to your personal Facebook profile, but not when you try to share to a Facebook page, there are a few situations. It could be a problem with Facebook itself, which after the latest updates has now changed and has other specific requirements to be able to share to a Facebook page. Our developers have been informed about this situation and it remains to monitor the new implementations from Facebook and see if anything can be done to fix this unpleasant situation (it may require extra permissions and extra APIs for the Facebook page).
Thank you!

Calin
tagDiv Staff

Hi,
Please enter the code from the bottom of this guide https://forum.tagdiv.com/requirements-for-newspaper/ this one -> https://prnt.sc/Bvwah_U4BTtk in the htaccess file. Then please check if the problem is solved. It should be fixed after entering the code. In case it is not, please provide make a full backup and contact us via email at contact@tagdiv.com and provide admin login for the website and also access to cPanel – https://thecongresspost.com/cpanel
Thank you!

Calin
tagDiv Staff

Hi,

The rtl demo do not use any mobile theme, is use the responsive version, so all that is need is to install the rtl demo without any mobile plugin and the responsive eversion will be used.
Also, make sure that the theme requirements are set as mentioned in our guide https://forum.tagdiv.com/requirements-for-newspaper/ this will ensure that everything will work smooth.

Thank you!

Calin
tagDiv Staff

Hi ritughai, as a quick solution please set the debug in wp-config on false, this should remove the notice from your website – https://i.imgur.com/uh3hm7t.pnghttps://forum.tagdiv.com/requirements-for-newspaper/

carlmarcus
Participant
#0

What adaptation options are there with regard to the legal accessibility requirements that will come into force in June 2025?

webperform
Participant
#0

Dear Theme Provider,

I recently purchased your theme based on the information provided, which stated it was compatible with Elementor. However, after installation, I discovered that the theme only supports the TagDiv Composer and does not work with Elementor as expected.

This discrepancy is very disappointing, as my workflow heavily relies on Elementor, and the current setup does not meet my project requirements. Given this, I kindly request a refund or an appropriate solution that aligns with the advertised compatibility.

I appreciate your understanding and look forward to your prompt assistance.

Best regards,
WebPerform Team

Calin
tagDiv Staff

Hello,

I’m glad that you manage to resolve the problem with the theme update.

The second problem I do not thing that has something to do with the mentioned error, now most of the time it can be related to an extra plugin that is interfering or when there are insufficient resources. Please make sure that those theme requirements are set – https://forum.tagdiv.com/requirements-for-newspaper/ also please try using php v8.2 and v8.3 and see if there are any differences. If the problem persists, please do a test using only tagDiv plugins.

Thank you!

neagoe91
Participant
#0

Hello,

I have purchased the Newspaper theme (version 12.7.1) and currently use it on my website: https://hunedoara1tv.ro.

The theme was successfully activated and shows as REGISTERED in the WordPress admin panel. However, after some time, it deactivates itself without any manual changes on my part.

I’ve checked the system status, and all server requirements are met:

PHP version: 8.4.6

WP Memory Limit: 512MB

PHP Max Input Vars: 15000

Execution Time: 600

Could this be caused by a server communication issue with your license server or a license conflict? I have not used this license on any other live site.

Please help me identify and resolve the issue. Let me know if you need any logs or additional information.

Thank you in advance!
Best regards.

Simion C.
tagDiv Staff

Hi,

If you want to place the banner in the header, then each header will display the banner in a specific way, some next to the logo, or below the menu, or above the menu https://forum.tagdiv.com/newsmag-header-styles/

I see you would like to display it below the menu, you could use header style 4 or 5 for example. Or is there a problem perhaps, or other requirements? In your screenshot I see that the initial ad is already below the menu, do you maybe want to make it larger? If its’s an image ad, then the image itself will have to be larger.

Let me know if I can help.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this guide: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Bettina
tagDiv Staff

Hello!

No, I do not recommend it. Make sure your user is an admin, and then you can check for updates. The latest version is 12.7.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Bettina
tagDiv Staff

Hello!

Thank you for your feedback — we completely understand the importance of a high PageSpeed Insights score. Our theme is built following WordPress best practices and is optimized to perform well out of the box.

To achieve the best performance, we recommend:

– optimizing images (e.g. using WebP and compression),

– enabling lazy loading,

– using a caching plugin (like WP Rocket or LiteSpeed Cache),

and implementing a CDN for faster delivery of static assets.
Useful guides for optimization are here:
https://forum.tagdiv.com/wp-rocket-and-newspaper-theme-optimization-guide/
https://forum.tagdiv.com/autoptimize-install-configuration/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/cloudflare-cdn/
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Limit the number of backups: https://app.screencast.com/M5Wco6Td6nymr

If you are still disappointed about our theme, you can request a refund here: https://themeforest.net/refund_requests/new

Thank you for your feedback!

Anamaria
tagDiv Staff

Hi,

Yes, we offer custom services for our theme and beyond. You can contact us here: https://tagdiv.com/submit-a-request/ and let us know your requirements.
We also offer hosting and maintenance services -> https://tagdiv.com/wordpress-hosting/ -> https://tagdiv.com/website-maintenance/

Thank you!

Simion C.
tagDiv Staff

Hi Chris,

That’s already on the to do list, but unfortunately we haven’t added it for either of the themes. And I can’t provide a time estimate.

Maybe you could consider using a sharing plugin which has it? You could deactivate the theme sharing buttons and use a plugin instead. In terms of location I know that some plugins display the buttons on the side of the page automatically. Or if they can be displayed with a shortcode, it could be added in the post template. I will help with it, I’ll test a few plugins, no problem. Do you have specific requirements or you just want sharing buttons anywhere in the post page, with Bluesky included?

Please let me know.

Thank you!

Brian
tagDiv Member

My tagDiv Composer does not keep deactivating as in the link you gave me. It won’t activate at all after an attempted theme update.

I have been using your theme for many years so I think I should have the theme requirements pretty well covered – as was your 2nd suggestion.

Can you please look at my actual issue and suggest real help. Been running this site for years but still not a tech expert of your/wordpress software.

What has happened to the Newspaper Time Machine option to let me go back to the previous version?

Bettina
tagDiv Staff

Hello!

Check and follow this thread: https://forum.tagdiv.com/topic/tagdiv-composer-keeps-deactivating/
Try to deactivate all the extra plugins you are using and try again. Check the theme requirements here: https://forum.tagdiv.com/requirements-for-newspaper/

I hope that helps you!

Thank you!

Anamaria
tagDiv Staff

Hi,

Unfortunately, this is how it was modified, I will add these requirements to the list, and let’s hope they will be implemented.

Thank you!

Bettina
tagDiv Staff

Hello!

Maybe the update has not been completed, but for every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status. Also, add this code https://i.imgur.com/k44HWD5.png you can ask your host to help you https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status. Also, add this code https://i.imgur.com/k44HWD5.png you can ask your host to help you https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

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