Search Results for 'system status'

Hello all,

Check the system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Hi,

Please check the theme system status and make modifications to the mentioned parameters if needed, according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Then install the composer manually, activate it and see if it working properly. Please let us know how it goes.

Thanks

Hello 2rybinsk,

Please ensure that you have right made your theme installing via FTP way and then, check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if you are using some untested plugins which can cause some interference, try to remove all of them, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Ankush Das,

Please ensure that you have right made your theme installing via FTP way and then, check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello drakeprg,

First of all, I will thank you for your appreciation and we are glad that you are happy with our products!
Your custom widget might be empty on the backend because probably, your system status parameters are not increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, the PHP memory is exhausted and that’s why this happening, sorry!

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

I have installed the demo you mention but I do not have any problem what so ever. Try deactivating all your plugins except the ones provided with the theme, clear any installed cache and install the demo again. Also check the theme system status and make modifications if needed to the parameters mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Please let us know if you still have a problem.

Thanks

Hello domainbug,

First of all, ensure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory is exhausted and that’s why you cannot edit anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

So I understand that you are not able to upload images to the media library. Please check the theme system status and make modifications to the mentioned parameters if necessary, according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hi,

1. This is probably just a temporary problem with the Envato server. You should simply wait for little while and try again to activate the theme.

2. Those are the steps you should take to try and solve the problem. Check the permissions on your upload folder as suggested. More information here
– https://codex.wordpress.org/Changing_File_Permissions
– http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
The second step is to make modifications to these parameters if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
The last step if you have made all the above mentioned changes and the result is the same, is to contact us at the mentioned email address and provide all the necessary information (admin login, FTP access). Also paste a link to this topic so we can identify you.

Thanks

Hello dwarkapuria,

First of all, ensure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory is exhausted and that’s why you cannot edit anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello joaquinh,

Please keep in mind that the first step in WordPress debugging is to disable all the untested plugins which might interact with the theme core files and causes a lot of unknown issues. You should disable all of them and make a new clean install from scratch, via FTP way and check the results. Also, consult your system status panel and check if the parameters are according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello Rob,

This could be either a caching problem or memory allocation.
Please make sure you only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and make sure you follow this guide: https://forum.tagdiv.com/system-status-parameters-guide/

Let us know if you still encounter problems.

Thanks

Hi,

That should not happen, please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://www.screencast.com/t/uS4xTE8x
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hi,

You can simply de-register your theme from the current domain from the system status
– https://www.screencast.com/t/uChS68YT52
And then you can activate it on the new domain using the same key.

Thanks

Hello aberniz,

I think this is because the theme has not been properly installed, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ First of all, try to make a full backup to your database and then clear all the caches and install the latest theme version with this method and check the results. Also, check the system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello darkstarmarina,

First of all, ensure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory is exhausted and that’s why you cannot edit anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

What version of php are you using? what plugins are you using? There are many factors that can influence this.
If slow loading is your problem I would start at the memory allocation. Please use this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Also the recommended version of php is 7.0
Then you will have to optimize your site loading speed using this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hi,

You can simply de-register your theme from the current domain from the system status
– https://www.screencast.com/t/uChS68YT52
And then you can activate it on the new domain using the same key.

Thanks

Hello ervatne,

Please notice that our demos are too easy to install. You should consult our documentation here -> https://forum.tagdiv.com/newsmag-installing-demos/ Also, if the problem persists, you should check the system status to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and then you should check if you have some permission for installing at your dedicated server. All of these things should have to be discussed with your hosting provider.

Hope this helps!

Thanks for the message!

Hello melihkoray,

First of all, ensure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory is exhausted and that’s why you cannot edit anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Gopal Subedi,

First of all, ensure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory is exhausted and that’s why you cannot edit anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!