Search Results for 'system status'

Hi,

From what I understand some changes you make to the text blocks are not saving properly. When you add the content in the text block and save it, then make changes to other parts of the page structure, the settings are not remaining.
I suggest you check the theme status and make modifications to the parameters mentioned in this guide, if necessary – https://forum.tagdiv.com/system-status-parameters-guide/
This could be why some changes you are making are not saving as intended.
Please correct me if I misunderstand the problem.

Thanks

Hello Knockfoto,

Notice that the speed booster is an optional plugin which can be activated in the same way as you install a new plugin.
The Speed Booster works only with the tested plugins. If you use other plugins, it will be automatically disabled, and I suggest to check this first in System Status. However there is a workaround to make it also work with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
Unfortunately, the time doesn’t allow us tot provide any custom and optimization services. We provide support only for the theme related issues based on Envato support policy – https://themeforest.net/page/item_support_policy I suggest to get someone to help you if you want to optimize your site.

Thanks for your understanding!

Hello modaestrat,

Notice that the speed booster is an optional plugin which can be activated in the same way as you install a new plugin.
The Speed Booster works only with the tested plugins. If you use other plugins, it will be automatically disabled, and I suggest to check this first in System Status. However there is a workaround to make it also work with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
Unfortunately, the time doesn’t allow us tot provide any custom and optimization services. We provide support only for the theme related issues based on Envato support policy – https://themeforest.net/page/item_support_policy I suggest to get someone to help you if you want to optimize your site.

Thanks for your understanding!

Hello bongfactory,

Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Mos likely, you PHP memory is exhausted and that’s why you cannot change anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

Please disable all your plugins as they can interfere with the process and also increase your system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/
The try to install the demo again.

Thanks.

Hi,

Please take a look at the theme system status – https://www.screencast.com/t/07zZSxqey8 and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
These parameters can cause the issues you are describing in the theme panel.

Thanks

Hello csp17,

Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Mos likely, you PHP memory is exhausted and that’s why you cannot change anything.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

The Revolution slider plugin as well as the Visual composer editor plugin are provided pre-activated in the theme package, and you do not have to activate either of these. You already have full access to the plugin features and you can use it without any need to enter a activation key. Updates for these plugins and the other plugins bundled in the theme package will be provided along with the theme updates. You do not have to worry about activation messages or update prompts.
Probably that error message appears when you are trying to activate Visual composer, but as explained you do not have to do that.
Please check the theme status and make modifications to the parameters mentioned in this guide if necesarry
– https://forum.tagdiv.com/system-status-parameters-guide/
The problem with the theme panel can be caused by that, try and follow the guide and check if the issue is resolved.
By installing one of the demo slider you will have the options to use a ready made slide on your website. You will just have to use your own categories from which to pick posts to display. These sliders can be seen in the live demos, like this one for example, the Politics demo
– https://demo.tagdiv.com/newspaper_politics/
Unfortunately the Visual composer editor can be used only for creating static pages
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
For a blog you can choose from the available modules to display your articles
– https://www.screencast.com/t/fLJWLi6CLH9
– https://www.screencast.com/t/6cyXmdrJQHT
Please let us know if you have any more questions or need further clarifications.

Thanks

Hi,

Basically you need to install the Revolution slider plugin using this guide
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Then import a demo slider from the sliders provided in the theme package
– https://forum.tagdiv.com/import-revolution-sliders-on-demos/
And select the category from which the slider will display posts
Then place the slider in the page structure
– https://www.screencast.com/t/jkKVT0Odv
And choose the preferred installed slider if you have multiple sliders
– https://www.screencast.com/t/hJfUXxl7tI
If you have already tried these steps and the slider is not displaying, please check the theme status and make modifications to these parameters if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hi,

Please try to do a clean install of the theme. Download the latest theme version form Envato and follow this guide to install it via ftp – https://forum.tagdiv.com/install-via-ftp/
Then deactivate and delete the old version of Visual composer and social counter, and install the new ones from the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then configure the social counter again and it should work properly for you.
If you still have problems, you can send us an email at contact@tagdiv.com and provide admin login information so we can take a look.
You can activate the theme on a sub-domain for testing purposes and then activate in on the live site. You can use the reset key option available in the theme system status
– https://www.screencast.com/t/glF1JYXOcVRS

Thanks for your understanding!

Hi,

I have inspected your website and everything is working properly for me at the moment. I see no problems whatsoever with the website. Those values are the recommended ones for the hthaccess file according to the specifications – https://forum.tagdiv.com/system-status-parameters-guide/
You could try the suggestions provided in this topic and see if they have any effect for you
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thanks

Hi,

First please check the system status of the theme and make changes to some parameters if needed, according to this guide – https://forum.tagdiv.com/system-status-parameters-guide/
The try and import one of the demo sliders and add it to the page. More information here
– https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Please make sure that you assign a category or more from which the slide will display posts.
Simply add the slider element to the page structure
– https://www.screencast.com/t/qOhBZ05b4N
– https://www.screencast.com/t/pX90WSG3
And then it should display as intended on the page.
The Revolution slider plugin is very complex and has many options in all aspects, it may take a while to master. Here you can find all the documentation available on the official website, and see all the features this plugin has to better understand it, and help you get started using it
– https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Thanks

Hello pedropltm,

Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Mos likely, you PHP memory is exhausted and that’s why you cannot change anything.

Hope this helps!

Thanks for your understanding!

Hi,

You can simply de-register your theme from the current domain, from the system status using this option
– https://www.screencast.com/t/uChS68YT52
And then you can activate it on the new domain using the same key.
Visual composer is provided pre-activated, so it should not be an issue in this matter
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Hi,

If the changes are not saving it could be related to these parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Please check the theme system status and see if any modifications to the files mentioned are necessary.

Thanks

Hello supermario007,

Notice that option should have to be false. For more information about this, please check here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your message!

Hi,

This could be caused by a problematic plugin, please try to disable all of them except Visual composer, clear any caching installed, then check to see if the problem is still there. Also please check the theme system status and make modifications to the parameters mentioned if needed, according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hello,
Please try to install via ftp:
https://forum.tagdiv.com/install-via-ftp/
Make sure you meet the requirements and memory allocation though: https://forum.tagdiv.com/requirements-for-newspaper/
https://forum.tagdiv.com/system-status-parameters-guide/
I hope this helps.
Thanks.

Hi,

First of all, please check your theme system status to be set properly. If is not, please try to increase it using our guide in this case, because this can be the source of this issue
– https://forum.tagdiv.com/system-status-parameters-guide/
Also, please do not use symbols (!@#$%^&*) for the title of the widgets because it seems that affects the functionality of the sidebar. For more information about the sidebars, please consult our documentation here
– https://forum.tagdiv.com/sidebars-tutorial/

Thanks

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also make sure you increase your memory allocation according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Please also make sure you increase your memory allocation like so: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!